Ratings based on 85 Verified Reviews

4.0 out of 5
88% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 19, 2016
Good location, clean and safe. Near everything.........,,,
Comment from Hotel Management
Aug 27, 2016 by Rafael García Amezcua, Hotel Management
Dear customer, thank you for sharing your experience with us, we are pleased that we met your expectations, we expect you on your next visit. Kindest regards. Rafael García Amezcua Ilunion Aqua's Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a mall

Posted Jul 1, 2016
Overall we had a very pleasant stay in this hotel. It should be noted however that the hotel is located in the fourth floor of a mall; so if you forget this and you do not speak Spanish, it might be a bit hard to find :P. Overall the area around is very nice, although I think it is more residential. You can take one bus to get to the beach, or walk, which is about half an hour away. The staff is very friendly and answers all your questions. Rooms are a bit small, and our bathroom did not have what I would call a real door. It had a sliding glass door that was more for decoration than privacy. However, the rooms are very clean and maintained very well every day. The bus stop for the hop on- hop off tourist buses are right in front of the hotel, if you would like to do some sightseeing.
Comment from Hotel Management
Jul 20, 2016 by Rafael García Amezcua, Hotel Management
Dear Customer, Thank you for sharing your experience with us. We are glad that you enjoyed your stay and values with such good words. For us it is very important that our customers appreciate our efforts. We hope to see you soon on your next visit to Valencia. Best Regards, Rafael García Amezcua ILUNION Aqua Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 19, 2016
Nice hotel adjacent to mall located downtown Ver clean n safe
Comment from Hotel Management
Jun 26, 2016 by Rafael García Amezcua, Hotel Management
Dear customer, Firstly we would like to thank you for sharing your experiencia with us. We are delighted you enjoyed your stay. Thank you also for your good feedback and contributions. We hope to welcome you back on your next visit to Valencia. Best Regards, Rafael García Amezcua ILUNION Aqua's Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

A new facility in AQUA mall near ocean + museums

Posted Sep 21, 2015
Pros: New building, in a mall. Convenient to the beach and museums/ new things to see in Valencia
Cons: Make it easier to locate in the large mall
Location: Beach, science museum, mall
Confusing buildings in a nice mall called AQUA. Aqua 3 and Aqua 4 hotels are 2 buildings next to each other - different pricing. Rooms are new, clean and relatively inexpensive. Internet (good speed) was included along with a decent breakfast. Felt more like a business hotel. Location - walk to nearby science museum and other cool things. Take a bus along the shore to the city beach which is really nice. Buses are convenient and frequent. Getting to the hotel from the railway station is a bit challenging; recommend a taxi (taxis are very cheap in Valencia for some reason; for a family of 5, sometimes cheaper than metro tickets). Being in a mall meant lots of food choices were available although our hotel wing did not have a pool that the other seemed to have. Apart from a decent room, no other amenities were available. Reception staff friendly and nice. Valencia has a lot of English speakers so Spanish speaking is not a must. Good shopping - also a large grocery store in the mall. Not too far from the city center which is absolutely gorgeous with many great places to eat. Our only regret - we should have stayed at least 2-3 days in Valencia! Great place....
Comment from Hotel Management
Jul 23, 2016 by Rafael García Amezcua, Hotel Management
Dear Milind, I would like to thank you for sharing your experience with us and the positive comment about our location, staff. We take note of all your contributions always help us improve. We hope to see you with us again on a future occasion. Kind Regards, Rafael García Amezcua ILUNION Aqua Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Reading, UK

Lovely staff, nice room

Posted Aug 28, 2015
Pros: Brilliant staff. Clean and tidy room.
Cons: When the bathroom door was shut you could still see through which was not brilliant as we were friends sharing a room.
Location: Not a very central location we had to taxi/bus to most places, however this was not too expensive. The hotel is next to a nice shopping centre though.
All the staff we meet were very helpful and polite. We found this especially when one of our party had their wallet stolen including the room key. The staff were efficient and helpful which was very reassuring for us through a difficult time.
Comment from Hotel Management
Jul 25, 2016 by Rafael García Amezcua, Hotel Management
Dear Amy, thank you for sharing your experience with us as well as positive feedback from our staff, we apologize if the design of the bathroom door room was not your total satisfaction, we hope to see you again. Kind regards, Rafael García Amezcua Ilunion Aqua's Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Above commercial center with restaurants/grocery

Posted Jul 20, 2015
Pros: Value for price and location.
Cons: We requested 3 singles and got queen and single. Expedia image/slide 15 shows outdoor pool, but this hotel does NOT have a swimming pool.
Location: Mall, Arts & Science complex, beaches.
Nice staff. Good access to bus and taxi. Across from Arts & Science complex. In between historic center and beaches.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2015
It was a nice hotel in a very nice location, close to the Ciudad de las artes y las ciencias. Next to El corte ingles. We enjoyed the stay!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Nice Hotel

Posted May 13, 2015
Pros: It's located in a huge mall a location which I personally liked. The room was more than adequate and the hotel staff friendly and very helpful.
Location: Located within walking distance to the modern attractions ie the science centre, the aquarium and lots of shopping as it was in a mall.
With all our luggage, we took a taxi but there is a bus stop right across the street that takes you directly to the city centre. Check in was hassle free and quick.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

I would stay here if I ever return to Valencia

Posted Sep 27, 2014
Location: l'umbracle Valencia's #1 nightclub. Also the mall is connected to the hotel & the beach is not too far away.
I paid $80 canadian (55€) a night for a room with three beds. It worked out to be cheaper for the three of us to stay here than some run down hostal. The hotel was very modern & nice. It is directly across the street from Valencia's most famous buildings/monuments.
4 out of 5
Recommended
for Everyone
by A verified traveler from W

Nice, comfortable and clean hotel.

Posted Jul 13, 2014
We stayed here for just 2 nights but found it very comfortable. The room was serviced daily and we were within a minutes walk of the shopping mall and 15 -20 of the local attractions.