Reception

Reviews of Flag Hotel Florazar Valencia

3 out of 5
Flag Hotel Florazar Valencia
Carretera Gombalda S N, Massalfassar, Valencia

Reviews

7.6

Good

Rating 10 - Excellent. 105 out of 406 reviews" "
Rating 8 - Good. 163 out of 406 reviews" "
Rating 6 - Okay. 96 out of 406 reviews" "
Rating 4 - Poor. 27 out of 406 reviews" "
Rating 2 - Terrible. 15 out of 406 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD.
Stayed 3 nights in Jan 2024

2/10 Terrible

Jake

Stayed 2 nights in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Byron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Problema with WIFI and close the amenities and betch near of the hotel
Stayed 1 night in Dec 2023

8/10 Good

Steve

Liked: Property conditions & facilities
Not bad for a budget hotel
We had a better experience here than we have had at more expensive hotels. Friendly and efficient reception staff at check in. Only fast food in the immediate walking vicinity. Next door is a shopping centre (clothing outlets) with supermarket but the room did not have a refrigerator or kettle/coffee making facility. Short drive to Massalfassar beach which is not the nicest. Hotel location has nothing going for it, except that it is quiet
Stayed 1 night in Nov 2023

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Harminder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

margarita van

Liked: Cleanliness
Stayed 1 night in Sep 2023

6/10 Okay

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, walls paper thin
Hotel nice, but at side of motorway ( which is why we chose it), small pool, walls thin as paper could hear next room talking and snoring all night
Stayed 1 night in Sep 2023

6/10 Okay

ROBERT

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staff were VERY friendly, attentive, and helpful. It was located right next to a supermarket and has a pool. The room we initially were given had mold spots in the shower and the room itself was extremely stuffy and humid. They were very responsive and moved us to another room that did not have traces of mold but that room was also had poor ventilation and the air was stagnant and heavy unless we opened the window completely.
Stayed 3 nights in Jun 2023

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2023

2/10 Terrible

James

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid at all costs
Horrendous hotel
Stayed 3 nights in Mar 2023

6/10 Okay

Maria

Stayed 1 night in Jan 2023
Response from Silvia Aguilar on Jan 31, 2023
Agradecemos su valoración.

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2022

8/10 Good

Emma

Traveled with partner
Liked: Staff & service, amenities
Not far to drive to port for restaurants ( nice area) . Unable to walk despite not being far due to road though . Staff very friendly/ polite/ helpful. Room clean but walls could do with a scrub as a quite a few marks . Otherwise good . Pool area seemed nice but did not go in .
Stayed 1 night in Aug 2022
Response from Enrique González. on Sep 2, 2022
Good morning.We are pleased to know that you had a pleasant stay in our hotel, we will continue working to improve the quality of our service, we hope to see you again very soon.Sincerely, General Management

8/10 Good

gizem

Stayed 2 nights in Apr 2022

6/10 Okay

Raul

Disliked: Amenities
Stay here if you only want to sleep. The only thing you have within walking distance is a store and McDonald. Other than that you spend 30 buks each way On a 🚕 taxi to go anywhere.
Stayed 2 nights in Apr 2022

8/10 Good

Andrius

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was excellent, Breakfasts could be more various.
Stayed 7 nights in Apr 2022
Response from Silvia Aguilar on Apr 21, 2022
Good morning. we would like to thank you for your kind comment,we feel so pleasant to know that you had a nice stay in our hotel,anyway,we will keep on working to improve the quality of our service,we hope to see you again so soon. Sincerely,General Manager

10/10 Excellent

Ingrid

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet is perfect if you have to work! Bed was comfy and they have wooden floors which is awesome because Im pretty allergic to dust. I extended my stay
Stayed 1 night in Nov 2021
Response from Enrique González on Nov 30, 2021
Good morning. We are pleased to know that you had a nice stay at our hotel.We hope to see you soon again. Sincerely,General Manager

6/10 Okay

Katherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and the eindow being able to open fully was appreciate. The beds were way too hard for our comfort and we woke up sore. All the staff was friendly.
Stayed 1 night in Nov 2021
Response from Enrique González. on Nov 30, 2021
Good morning. We would like to thank you for writing your comments about your last stay at our hotel.We are sure that the staff will appreciate your kind comment,anyway we would have liked your stay to be totally satisfactory,don´t hesitate to contact the reception staff if you have any problem with bed or of any kind. Sincerely General Manager.

6/10 Okay

Olivia

Liked: Cleanliness
A convenient stopover option without frills
I stayed at the hotel for one night during a four-day drive home, so I was looking for convenience and affordability - and that’s what I got. The hotel is clean, close to the motorway and right next to a petrol station. It is also super close to a huge Carrefour, Mediamarkt, McDonald’s and American Diner, should you need to stock up on something. My room also had a nice sunset view. The hotel is also close to the sea, but I didn’t explore how to get there. On the downside, my room smelled of old cigarette smoke when I arrived. I hadn’t checked if there were smoking or non-smoking rooms, so didn’t say anything. Breakfast was priced at 7 Euros, but sadly at 9.30am (half an hour before breakfast finishes) there was almost nothing left. So I ended up paying 7 Euros for two slices of toast with a fried egg, a milk coffee and orange juice from concentrate 😅 For me, it was a convenient stopover option - but don’t expect anything fancy!
Stayed 1 night in Jun 2020

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness
Tired and dirty
Hotel looks nice from outside but inside very tired decor and rooms dirty ( especially shower / bath), no satellite tv (they claim to have one). Sadly you can hear everything through the walls so if you have a noisy neighbor like I had you not gonna get good night sleep. Sorry but I don't recommend it .
Stayed 2 nights in Mar 2020

2/10 Terrible

OT

Disliked: Cleanliness, staff & service
Staff is very cold and lack of costumer services skills...the room i was stunk cigarret smoke.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Breakfast a bit poor. It was impossible to cross over to the beach.
Stayed 11 nights in Aug 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This property needs to big face lift! Rooms are advertised as a no smoking and there is a strong tabaco smell.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room very clean . Beds good . Bar downstairs has good beer and decent prices . There’s no parking just on the streets nearby .
Stayed 2 nights in Aug 2019

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach, but not easy access.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view from our room was very nice also quiet when windows were closed.
Stayed 4 nights in Jul 2019
Response from Hotel Florazar on Aug 8, 2019
Good night. We apreciate your kind comment about our hotel,we are really pleased to know that you enjoyed your staying in Hotel Florazar,we hope to see you again in your next journey. Sincerely yours. General manager.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location within easy reach of the coast and the centre of Valencia. Excellent breakfast. Pleasant pool
Stayed 1 night in Jul 2019

8/10 Good

Andy, New Zealand

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a chain hotel. Even though it is located next to the beach access is difficult we never went. Swimming pool is adequate quite a few people in at times. No fridge in the room a bit of a nuisance. Next door large supermarket and several shops and cafe all OK. 30 minute walk down the side of the big motorway to other shops. Ok for a short stay
Stayed 2 nights in Jul 2019

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Janet

The hotel is a bit out of the way, it was clean and staff were friendly. the rooms and corridors had a bit of a damp smell and wee in need of some repairs, one room we were in had holes in the wall. basic breakfast. cheap and basic.
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveler

Stayed 3 nights in Oct 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

6/10 Okay

Jason

Ok, but far from the fun
Not as nice as the photos. The breakfast had quite a few options, though it was mostly mid grade. Staff was nice and they have a beer/soda vending machine in the lobby. This part of town shuts down around 9 or 10 PM except for Burger King which was packed. There is also a classy Mediterranean restaurant/tennis club/swimming pool about a mile North that is great!
Stayed 1 night in Aug 2018

10/10 Excellent

Wassim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Gek Lye

Good location for a one night stopover
Good location, supermarket is just next to the hotel
Stayed 1 night in Jun 2018

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mojacar-Tolosa.
My husband and I were looking for a location that was half way to our destination and SH Florazar was an ideal location for what we required. We arrived at 15.30 from a 6 hour journey so we just unpacked and relaxed until evening meal.We found the Hotel very clean, well organised and the food was good....the only criticism we would make is that the WIFI is a bit hit and miss.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills nice hotel with free parking
Nice hotel for passing through on a trip north. Free parking was convenient for us but the location was pretty isolated. Very little nearby that was open after we arrived around 11pm. We had very little time there to explore the pool but it fit our needs just fine.
Stayed 1 night in Jul 2017

6/10 Okay

Joe

Liked: Cleanliness
Disliked: Property conditions & facilities
A tired hotel
Hotel handy location to shops and beach by walking. Need a car to get there.

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Public areas very light and airy. Room itself could do with a refurb but was spotless and had the biggest bath towels I think I've ever seen. Would happily stay there again.

6/10 Okay

joe, UK

Liked: Staff & service
Moto GP Place to Stay
Evening meal not value for money and disappointing Room a bit stale , wash hand basin clean but needed water flow through to get rid of smell. Gave the impression rooms not occupied for some time.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The WiFi was pretty slow. Breakfast was good and reasonable. Very close to a reasonably priced gas station, but they weren't open at 7:30am when I left.

6/10 Okay

Cindy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Convienant and very clean hotel
Visit was acceptable as it was only a quick stop on drive from Barcelona to Seville. Gas station right beside, easy access to highway, breakfast acceptable.

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
We stayed here last minute as an alternative to a campsite we were booked at before La Tomatina festival. The price was great and the staff was very helpful with all of our needs. This is not in an area with a lot going on though, but Port Sa Platja was a 10 minute taxi ride away with a great beach and nice restaurants.

8/10 Good

chris, st albans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel near the beach
5 min drive from a lovely beach with lots of places to eat and a nice little market

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good for the one night.
One night only had to cancel another hotel because it was not suitable, or as advertised.

6/10 Okay

Verified traveler

Noisy road, limited choice in restaurant