SH Valencia Palace Hotel

Photo gallery for SH Valencia Palace Hotel

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
Down comforters, minibar, in-room safe, desk

Overview of SH Valencia Palace Hotel

SH Valencia Palace Hotel

5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Avenida Paseo De La Alameda 32, Valencia, Valencia, 46023

Explore the area

  • Popular LocationGulliver Park7 min walk
  • Popular LocationCity of Arts and Sciences14 min walk
  • Popular LocationPlaza del Ayuntamiento3 min drive
  • AirportValencia (VLC)12 min drive

Choose dates to view prices

About this area

Valencia

Located on the riverwalk, SH Valencia Palace Hotel is in Valencia City Centre neighborhood and is connected to a shopping center. Port of Valencia and Mestalla Stadium are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit City of Arts and Sciences and Oceanografic Aquarium. Bioparc Valencia Zoo and Museum of Natural Science are also worth visiting. Scuba diving, snorkeling, and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Gulliver Park - 7 min walk
  • Flower Bridge - 8 min walk
  • Mestalla Stadium - 11 min walk
  • City of Arts and Sciences - 14 min walk
  • Plaza del Ayuntamiento - 3 min drive

Restaurants

  • Restaurante Albufera — 1 min walk
  • Los Tres Cerditos Charcutaberna — 2 min walk
  • Cinquecento — 2 min walk
  • Restaurante La Francesa del Carmen — 2 min walk
  • Restaurante Askua — 3 min walk

Getting around

  • Valencia North Station - 3 min drive
  • Aragon Station - 9 min walk
  • Valencia Airport (VLC) - 12 min drive

About this property

SH Valencia Palace Hotel

Luxury hotel connected to the convention center in Valencia with full-service spa
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. All 239 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include pillow menus and down comforters, and guests will also appreciate thoughtful touches like bathrobes and slippers.
SH Valencia Palace Hotel offers 239 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Valencia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 17 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Offsite parking available (EUR 22 per day)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 19.99 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar/lounge
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Catalan
  • English
  • French
  • German
  • Italian
  • Polish
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property - August 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer

Entertainment

  • 43-inch Smart TV
  • Digital channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19.99 per person (approximately)
  • Self parking fee: EUR 17 per night
  • Nearby parking fee: EUR 22 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's spa can only accommodate 5 guests at a time.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palace Valencia
SH Palace
SH Palace Hotel
SH Palace Hotel Valencia
SH Valencia
SH Valencia Palace
Valencia Palace
Valencia Palace SH
Valencia SH
Valencia SH Palace
SH Valencia Palace Hotel
SH Valencia Palace
SH Valencia Palace Hotel Hotel
SH Valencia Palace Hotel Valencia
SH Valencia Palace Hotel Hotel Valencia

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 505 out of 959 reviews
5 - Excellent 53%
Rating 4 - Good. 341 out of 959 reviews
4 - Good 36%
Rating 3 - Okay. 82 out of 959 reviews
3 - Okay 9%
Rating 2 - Poor. 18 out of 959 reviews
2 - Poor 2%
Rating 1 - Terrible. 13 out of 959 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect.
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lovely hotel but could be better
Lovely hotel, great location and spacious, well appointed rooms.. Breakfast is really good. The parking is opposite the hotel but the process involved in getting the hotels price for it is not explained and conveluted. The staff were very unfriendly in relation to this and we had to walk over and back multiple times to get it sorted. Also the hotel never mentioned that the pool is strictly by reservation only for COVID, we didn't get a swim in at all as it was all booked up for the three days.
Stayed 2 nights in Aug 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I had issues with my credit card while checking in and they didn't want to accept to put it on the company name so i end up staying less nights at the hotel.
Stayed 3 nights in Aug 2021