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SH Valencia Palace Hotel

Photo gallery for SH Valencia Palace Hotel

Standard Double Room Single Use | Front of property
Outdoor pool
Outdoor pool
Outdoor pool
Down comforters, minibar, in-room safe, desk

Overview of SH Valencia Palace Hotel

SH Valencia Palace Hotel

5.0 star property

8.8/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Avenida Paseo De La Alameda 32, Valencia, Valencia, 46023

Guests rated this location 8.3/10 - Very Good

Explore the area

  • Popular LocationCity of Arts and Sciences14 min walk
  • Popular LocationPlaza de Toros de Valencia2 min drive
  • Popular LocationPrince Felipe Museum of Sciences11 min drive
  • AirportValencia (VLC)23 min drive

Room options

About this area


Located on the riverwalk, SH Valencia Palace Hotel is in Valencia City Centre neighborhood and is connected to a shopping center. The area's natural beauty can be seen at Malvarrosa Beach and popular attractions include City of Arts and Sciences and Oceanogràfic Aquarium. Royal Gardens and Museum of Natural Science are also worth visiting. Scuba diving, snorkeling, and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

What's nearby

  • Gulliver Park - 8 min walk
  • Flower Bridge - 8 min walk
  • City of Arts and Sciences - 14 min walk
  • Plaza de Toros de Valencia - 2 min drive
  • Prince Felipe Museum of Sciences - 11 min drive

Getting around

  • Valencia Cabanyal Station - 3 min drive
  • Aragon Station - 9 min walk
  • Valencia Airport (VLC) - 23 min drive


  • Palau de la Música - 2 min walk
  • Gran Azul - 3 min walk
  • Bar Cremaet - 4 min walk
  • Lobby Bar - 1 min walk
  • CheBoludo - 1 min walk

About this property

SH Valencia Palace Hotel

5-star luxury hotel located in Valencia City Centre
City of Arts and Sciences is located near SH Valencia Palace Hotel, which provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to aromatherapy, a body scrub, or a body treatment at the onsite spa. Be sure to enjoy a meal at Restaurante Albufera, the onsite fine-dining restaurant. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and a cruise ship terminal shuttle
  • An electric car charging station, an elevator, and a porter/bellhop
  • Wedding services, a 24-hour front desk, and a front-desk safe
  • Guest reviews say good things about the overall condition
Room features
All 239 rooms boast comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and tubs or showers
  • 43-inch Smart TVs with digital channels
  • Childcare services, daily housekeeping, and desks


Catalan, English, French, German, Italian, Polish, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 22 per day)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Self parking on site (EUR 17 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–11:00 AM for a fee: EUR 19.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante Albufera

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms


  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms


  • On the riverwalk
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Treatment room


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Smoke-free property

Room amenities


  • Bedsheets provided
  • Down comforter
  • Pillow menu


  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers


  • 43-inch Smart TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar


  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties



Check-in from 4:00 PM - midnight
Late check-in subject to availability


Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.99 per person
  • Self parking fee: EUR 17 per night
  • Nearby parking fee: EUR 22 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's spa can only accommodate 5 guests at a time.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Palace Valencia
SH Palace
SH Palace Hotel
SH Palace Hotel Valencia
SH Valencia
SH Valencia Palace
Valencia Palace
Valencia Palace SH
Valencia SH
Valencia SH Palace
SH Valencia Palace Hotel
SH Valencia Palace
SH Valencia Palace Hotel Hotel
SH Valencia Palace Hotel Valencia
SH Valencia Palace Hotel Hotel Valencia

Frequently asked questions

Does SH Valencia Palace Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at SH Valencia Palace Hotel?

As of Mar 28, 2023, prices found for a 1-night stay for 2 adults at SH Valencia Palace Hotel on Apr 12, 2023 start from $132.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SH Valencia Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at SH Valencia Palace Hotel?

Self parking is available for EUR 17 per night.

What time is check-in at SH Valencia Palace Hotel?

Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at SH Valencia Palace Hotel?

Check-out is at noon.

Where is SH Valencia Palace Hotel located?

Located in Valencia City Centre, this luxury hotel is within a 15-minute walk of Turia Gardens and City of Arts and Sciences. Oceanogràfic Aquarium and Port of Valencia are also within 3 mi (5 km). Aragon Station is 9 minutes by foot and Alameda Station is 11 minutes.

Can I cancel my reservation for free at SH Valencia Palace Hotel and receive a full refund?

Yes, SH Valencia Palace Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to SH Valencia Palace Hotel cancellation policy on our site for more details about any exclusions or requirements.




Rating 10 - Excellent. 548 out of 996 reviews" "
" "10 - Excellent 55%
Rating 8 - Good. 328 out of 996 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 79 out of 996 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 23 out of 996 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 18 out of 996 reviews" "
" "2 - Terrible 2%




Staff & service




Property conditions & facilities




4/10 Poor


Traveled with partner
Disliked: Cleanliness, staff & service
Staff was hit or miss. Our cleaning lady would knock over and over, even if we put the do not disturb sign out (she actually took it off one time and told me not to hang it up once when I opened the door), and if we didn't let her in she would stand outside the door until we left, multiple days in a row. The front desk was helpful, but room service sent us a busboy and didn't give him the wine bottle opener we requested, and he was sweet enough to let us use his personal wine bottle opener and then we found out we were charged to borrow a PERSONAL corkscrew for 30 SECONDS. He deserves an apology from someone.
Stayed 4 nights in Mar 2023

10/10 Excellent


Liked: Cleanliness
Close to restaurants, shopping center and ealking distance to “downtown Valencia “
Stayed 4 nights in Mar 2023

2/10 Terrible


Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
By mistake they charged twice 72 euro . I asked for refund but still no response.
Stayed 4 nights in Feb 2023

4/10 Poor


Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were really nice and welcoming. They were very helpful. The amenities and hotel was not what I would expect for 5-star. Terrible sound proofing could hear the room next door. The beds were really uncomfortable and felt like sleeping on a rock.
Stayed 2 nights in Feb 2023

10/10 Excellent


Stayed 1 night in Jan 2023

8/10 Good


Liked: Cleanliness, staff & service
The hotel is almost on the park over the old Turia river that snakes through Valencia but is also close to traffic. Quiet rooms are at the back so no view. This park, Russafa and the old city are walkable from here.
Stayed 4 nights in Jan 2023

10/10 Excellent

Poh Kean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel to stay.

10/10 Excellent


Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the convenient location. It was a short walk to restaurants, the city centre and Turia Gardens. There was a bus stop for the beach just across the bridge too. There wasn't any thing we could find fault with.

2/10 Terrible


Liked: Cleanliness
Don't stay SH, if you pay more than £60 per night
We don’t recommend this place at all, if you think it’s 5 star hotel. We were fool to take full board, unfortunately the first lunch we already couldn’t eat, it was way too salty. The manger told its traditional Valencia’s paella, that’s why salty, it’s joke, we had hundred times paella, this is definitely a bad food. Our room is 5016, they had room innovation on 5015. We couldn’t sleep in the morning 7:30, and called to complain, it still not stopped, what a shame to stay in 5 star hotel with nonsense distraction
Stayed 1 night in Nov 2022

8/10 Good


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very central a good base to explore the city. The room was lovely and clean and a large bathroom with a walk in shower was wonderful however the room 502 was situated in a corner with no view and very little natural sunlight

General hotel information

Highly Rated Amenities
Spacious Rooms & Nice Bathroom
Star Rating
Nearest Airport
Valencia (VLC)
Avenida Paseo De La Alameda 32, Valencia, Valencia