Ratings based on 758 Verified Reviews

4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Arkansas, USA

Nice place and good location

Posted Oct 10, 2017
Pros: Friendly, good location
Cons: Rooms were air conditioned but hallways and lobby were not. That seems to be standard in Valencia, though.
Location: Near Turia, Russafa area, Arts & Sciences complex. Not far to Old Town or beach.
The hotel was really nice. Most of the time we found parking near the Turia, but if you use the Palau garage you get a discount. Just remember to have the front desk stamp your ticket. The staff were nice and very helpful. The hotel is not in Old Town, but it's not far. We had no trouble walking there. It's across the street from the Turia, and near a bridge over it. Across the bridge is the Russafa area which has a ton of cafes and a supermarket. Down the Turia is the Arts and Sciences complex. The main road across the Turia from the hotel turns into the road that goes along the coast.
Comment from Hotel Management
Oct 18, 2017 by calidad, Hotel Management
Dear Guest Thank you for being our guest! We are very happy to know you enjoyed your stay. Your comments are highly appreciated. Thank you very much for recommending us. We wish to welcome you back in the near future to enjoy the rest of all our facilities.
5 out of 5
Recommended
for Everyone
by A verified traveler from Leicestershire

Lovely hotel in centre

Posted Oct 5, 2017
Lovely hotel in a very convenient position just across the road from the park.
Comment from Hotel Management
Oct 10, 2017 by calidad, Hotel Management
Thank you very much!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 15, 2017
Pros: Helpful staff
Cons: More chairs by the pool
Location: Had to get Taxis to and from main centre and beach - but that was fine...
Loved the hotel and the pool. The staff at the bar were excellent and very friendly.
Comment from Hotel Management
Sep 16, 2017 by calidad, Hotel Management
Thank you very much! . Best regards1
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Nice hotel in a quiet area overlooking Turia park

Posted Aug 30, 2017
Pros: Location and room
Cons: pool area needs improvements
We found this hotel to be conveniently situated near Turia Park. There was easy access to the beach and old town via local buses. Hotel was modern and clean. There is currently a refit of the Spa so we were disappointed that we were unable to use the spa. Roof pool is pleasant and quiet, but could do with a little remodelling.
Comment from Hotel Management
Sep 5, 2017 by calidad, Hotel Management
Thank you for choosing us. Best regards.
4 out of 5
by A verified traveler

Nice hotel, spacious bedroom and bathroom

Posted Jul 15, 2017 on Hotels
The hotel is about a 12 minute walk into the city. Our bedroom was very spacious and the bathroom was in a corridor off the bedroom. We asked for a quiet room and it was! Breakfast was included and had a good range of hot and cold foods. There was a small outside pool which we didn't use because we only stayed one night. I would recommend this hotel.
Comment from Hotel Management
Jul 31, 2017 by calidad, Hotel Management
Thank you !! Best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Business hotel quiet location

Posted Jul 1, 2017
A business hotel within walking distance to nice eatery. The only minor wrinkle is they do not provide ironing equipment in the room.
Comment from Hotel Management
Jul 10, 2017 by calidad, Hotel Management
Thank you!
3 out of 5
by Howard

Not going to return here!

Posted Jun 30, 2017 on Hotels
Not my idea of a 5 star hotel
Comment from Hotel Management
Jul 10, 2017 by calidad, Hotel Management
Gracias por dejarnos su comentario.
5 out of 5
by A verified traveler

Recommended for convenience and a pool

Posted Jun 28, 2017 on Hotels
A great hotel, convenient for us to transfer from the cruise terminal. A 20 min walk to the old town, and similar distance through the Turia gardens to the science musem, opera house etc Efficient check in, and polite and helpful staff. We were able to leave our cases, then come back for a swim and shower before we left for a late flight to the airport. The pool was a bonus in a city hotel, but needed a few more sun beds. Robes and slippers were a nice touch.
Comment from Hotel Management
Jul 31, 2017 by calidad, Hotel Management
Thank you very much! See you son!
5 out of 5
by Rose

Posted Jun 8, 2017 on Hotels
Comment from Hotel Management
Jun 13, 2017 by calidad, Hotel Management
Thank you
4 out of 5
by A verified traveler

Posted May 30, 2017 on Hotels
Comment from Hotel Management
Jun 13, 2017 by calidad, Hotel Management
Thank you !