Ratings based on 266 Verified Reviews

4.0 out of 5
88% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Sep 2, 2016 on Hotels
Good rooms even better staff. Would stay again
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Dear, Thank you for choosing us during you recently stay in Valencia, we are happy for this! Thank you from all the team for their comment and rate, is a proud to know that we exceeded your expectations on this occasion and you would like to repeat, do not hesitate we are at your disposal to offer a new experience unforgettable We are waiting for you! a hug Inma Diaz Guest Experience
5 out of 5
Recommended
for Everyone
by A verified traveler from tacoma, WA

Posted Aug 27, 2016
Nice hotel but in the middle of nowhere. We visited in August and came to hotel around 5pm on Thursday and was starving wanted to get a bite to eat we couldn't find anything open, had to drive about 14 minutes to the center of Valencia to eat. Was kind of disappointed but other than that the hotel is very nice and clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Supermarket and pharmacy near to it.

Posted Aug 14, 2016
Cons: The bar and restaurant hours. The breakfast open a bit late. Could be at least at 7:00? And the rest could close a bit later than at 11.
All the employees very attentive and ready to pleased you. If you need something just ask and they will find the way to give you what you are searching for. Night or day time they are there for the guest. I am very happy with this hotel choice. Was there for two weeks and it was great. They are also pet friendly and that, for some of us, is very important.
Comment from Hotel Management
Aug 15, 2016 by Inma Diaz Guest Experience, Hotel Management
Appreciated Patty, We have no words to thank your comments and valuation in expedia.com, thanks from our heart for it. We are very happy to know that you have enjoyed your experience with us and have felt well attended at all times, for us the main thing is the customer. regret that restaurant hours were not entirely expected, we note your suggestion to take this into account in our continuous improvement plan. I reiterate our thanks on behalf of the whole team and would like to say that we are waiting with open arms whenever they want to return. a big hug for you and your puppy
4 out of 5
by Alan from Manchester

Lovely excellent value hotel.

Posted Aug 13, 2016 on Hotels
Area looked a little run down when we arrived but it was perfectly safe. Took taxis everywhere which were great value. The staff were really helpful and friendly. Cleaning staff had made a little elephant out of towels for the children and left a small bag of sweets for them. Excellent value for money. Would have benefitted from tea making facilities in the room.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kingston, UK

Very close to a supermarket and some bars.

Posted Aug 9, 2016
Pros: The room was nicely presented and the staff were very welcoming and helpful.
Location: The location of the hotel was far from the city centre, about a 15 minute taxi ride and about 30 minutes to the beach.
The hotel staff could not have been more helpful and always greeted you and took the time to talk to you, even when they were in the middle of the job. The hotel staff were also very good with children and organised a water balloon fight by the pool - many adults joined in! The restaurant food was very tasty and reasonably priced and the hotel staff were helpful in organising taxis to the city centre, the beach and the airport.
Comment from Hotel Management
Aug 11, 2016 by Inma Diaz Guest Experience, Hotel Management
dear, Thank you very much for your comments, we are very happy to know you enjoyed in your experience with us. All of team send you a big hug and hope you came back soon, here youa have your home! best regards
4 out of 5
by A verified traveler

Bad start but good stay

Posted Aug 7, 2016 on Hotels
We had a good stay. With one important exception: we were allowed in our room only 4 hours after arriving! We had to spend 4 hours in town just wandering on a Sunday, just to go back and... get the same answer that our room is not available. And 10 seconds later it became available all of a sudden - that is just unacceptable for a 4-star hotel. Other people were allowed to check-in before us (and even after us) - so definitely not a room issue!
4 out of 5
by Bradley from Newport Beach

Perfect overnight stay.

Posted Dec 14, 2015 on Hotels
Great for an overnight - close to centre and airport by taxi. And if you have an event at the conference centre. Not much to walk to though. Restaurant was very good and has great value Prix Fixe.
5 out of 5
by Anthony from Rayleigh

Good hotel

Posted Nov 14, 2015 on Hotels
Very nice hotel not in a great place but it was good for Danny Pedrosa so it good enough for me
5 out of 5
Recommended
for Families
by Rafael M.

Great hotel with great amenities

Posted Aug 29, 2015 on Orbitz
Having a gym and pool is all we needed after weeks of travel.
4 out of 5
by Tim Thanh from Rælingen

Nice hotel with good service!

Posted Aug 5, 2015 on Hotels
Nice hotel with good service. 10-15 min by car to city center.