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Reviews of Hotel Au Soleil

3 out of 5
Hotel Au Soleil
Via Marconi 20, Saint-Vincent, AO

Reviews

8.6

Excellent

Rating 10 - Excellent. 50 out of 105 reviews" "
Rating 8 - Good. 35 out of 105 reviews" "
Rating 6 - Okay. 17 out of 105 reviews" "
Rating 4 - Poor. 2 out of 105 reviews" "
Rating 2 - Terrible. 1 out of 105 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

One night stay
Great location, just a two minute walk from the old town. Hotel staff was attentive. The room was okay. Carpeted floor was stained, bathroom was large with a well functioning shower. Didn't eat breakfast at the hotel so I can't comment on that. The room had a nice balcony with excellent views looking across the valley.
Stayed 1 night in Sep 2019
Response from Cristina on Oct 17, 2019
Thank you very much for your review. We suggest you to have our buffet breakfast next time. Best regards, Cristina

10/10 Excellent

Eliot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Excellent Choice
Hotel Au Soleil provided an excellent base for our skiing activities in the Aosta Valley. It was clean, comfortable, friendly and an excellent breakfast was served.
Stayed 3 nights in Dec 2017
Response from Cristina on Jan 6, 2018
Thank you very much for your review! Happy new year, Cristina

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not My First Time And Not My Last....
It was a wonderful stay...Thanks even to Cristina...For her HELP.
Thanks for your comment and your judgment, we look forward to your next stay :)

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The Staff was very Friendly and accommodating, Breakfast was very good and fresh. The Hotel offers free bottled water and it was the best water I have drank in years.

8/10 Good

Josef, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent 3 nights. Very satisfied. Staff very helpful.

6/10 Okay

Jesper, London

Liked: Cleanliness, staff & service
Nice enough but could do with updating
Very friendly staff, big room but somewhat dated. Silly system (they are not the only ones) with wifi where you need a code for each device (in this day and age with tablets, phones and computers that need access in turn, this system really is not fit for purpose). We would definitely use again as the price was quite reasonable.

8/10 Good

Verified traveler

Liked: Staff & service

10/10 Excellent

Marco, Vicenza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel stay in a long time.
The hotel staff was great, suggested a place to eat, very accommodating, and it was the best nights sleep in a long time, very comfortable room and bed.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
very nice manager

8/10 Good

LMiller

Liked: Cleanliness, staff & service
Scenic location.
This is a rather basic three-star property (in the opinion of this reviewer which met our needs on this level. Service was good, the food in the restaurant very good.

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfetto
Molto gentili, ci hanno consigliato dove mangiare e al nostro check out mi hanno chiamato dicendomi di aver dimenticato una camicia, che mi spediranno appena riescono.. Colazione eccellente e tutti molto gentili
Stayed 1 night in Dec 2023
Response from Cristina on Feb 2, 2024
Grazie!

8/10 Good

Massimo

Liked: Cleanliness, staff & service
Albergo in posizione comoda, silenzioso e rispondente alle aspettative, in relazione al suo posizionamento: tre stelle
Stayed 1 night in Nov 2023
Response from Cristina on Nov 12, 2023
Grazie mille!Cristina

10/10 Excellent

Maria pia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Cristina on Nov 6, 2023
Grazie mille!Cristina

10/10 Excellent

Cesare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto quello che dovrebbe avere un hotel 3* oltre al personale cordiale e disponibile. Rapporto qualità prezzo "non ci può aspettare di meglio"
Stayed 1 night in Aug 2023
Response from Cristina on Aug 10, 2023
Grazie mille, gentilissimi. vi aspettiamo per un altro soggiono presso la nostra strutturaCristina

10/10 Excellent

Knud Vesterga

Stayed 1 night in Jul 2023
Response from Cristina on Jul 30, 2023
Grazie!

6/10 Okay

Loris, milano

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Personale molto gentile. Buona posizione. Camera in brutte condizioni (tappezzeria rovinata, porta del bagno rotta, ecc), bagno non molto pulito (WC compreso), parcheggio in loco piccolo
Response from Cristina on Jun 4, 2023
Grazie mille, Ci dispiace molto per la camera, ci ha avvisato durante il pernottamento?Avremmo sicuramente ripulito il bagno o Le avremmo fatto vedere altre camere, previa disponibilità.Cordialmente,Cristina

10/10 Excellent

Jukka

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice place to stay and friendly atmosphere. It was great that we were even able to get lunch sandwiches from breakfast when we asked from reception. It helped a lot with children. If really trying to find something to improve would be more self-service and variation with breakfast by having more vegetables and fruits as in pictures.
Response from Cristina on Apr 16, 2023
Thank you :)

10/10 Excellent

Pierre

Stayed 1 night in Apr 2022
Response from Cristina on May 5, 2022
Grazie mille!

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Cristina on Oct 4, 2021
Grazie mille!!

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Camera singola apprezzabile, bagno ok. Piccolo particolare tra 29 e 30 gradi in camera giorno e notte e aria condizionata inesistente e/o non funzionante. Impossibile dormire se non aprendo completamente la finestra sperando non entrino zanzare e insetti vari.
Stayed 2 nights in Sep 2020
Response from Carlo on Sep 22, 2020
Gentmo Anonymous, l'impianto d'aria condizonata non viene attivato quando la temperatura esterna è inferiroe ai 23 gradi (durante la notte del suo soggiorno era di di 17/18°) Le zanzarem grazie al particolare clima di Saint-Vincent no nsono presenti. Cordiali Saluti Carlo

10/10 Excellent

Massimo, Torino

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Molto bella, spaziosa e pulita la camera. Personale e staff: gentile e disponibile.
Stayed 14 nights in Aug 2020
Response from Carlo on Aug 21, 2020
Grazie davvero, troppo gentile :) Mi fa davvero piacere leggere il vostro giudizio, specialmente per la parte relativa alla gentilezza...Grazie ancora per esserci venuti a trovare!

10/10 Excellent

RAMI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto perfetto
Tutto perfetto
Stayed 2 nights in Jan 2020
Response from Cristina on Feb 5, 2020
Grazie mille! A presto! Cristina

8/10 Good

Clara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Cristina on Jan 13, 2020
Grazie mille! Cristina

6/10 Okay

Verified traveler

Liked: Staff & service, amenities
Stayed 1 night in Dec 2019
Response from Cristina on Dec 20, 2019
Grazie! Cristina

10/10 Excellent

Alessandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Ottima esperienza personale gentile
Stayed 1 night in Dec 2019
Response from Cristina on Dec 13, 2019
Grazie mille, gentilissimo! Cristina

10/10 Excellent

gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from Carlo on Dec 10, 2019
Grazie mille per la sua recensione, a presto!

10/10 Excellent

Francesco

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto veramente ok
Stayed 2 nights in Nov 2019
Response from Cristina on Dec 4, 2019
Grazie mille! Cristina

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Cristina on Nov 6, 2019
Grazie mille! Cristina

6/10 Okay

giacomo

Hotel medio livello. Buona colazione.
Hotel con alti e bassi come mi sembra anche Saint Vincent. La struttura sia internamente che esternamente non mi ha convinto molto. Camera con moquette macchiata e condizionatore pieno di polvere che non funzionava assolutamente bene. Bagno Ok. Parcheggio dell'hotel inesistente. Buona la colazione con prodotti locali. Buona scelta sia dolce che salato. Personale accogliente e gentile.
Stayed 1 night in Sep 2019
Response from Cristina on Oct 21, 2019
Buongiorno Giacomo, grazie mille per la recensione. Ci scusiamo molto per la moquette: si tratta di una macchia di candeggina che è rimasta sul pavimento in seguito ad una detergenza approfondita, che viene effettuata regolarmente nelle camere. Ci scusiamo anche per la povere nel consizionatore: lo faremo presente subito al servizio esterno di pulizia. Il parcheggio è esistente, si trova a 100 m, ed è coperto e a pagamento. Grazie per il giudizio sulla colazione. Cordiali saluti, Cristina

8/10 Good

Samuele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Cristina on Sep 21, 2019
Grazie! Cristina

10/10 Excellent

marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Cristina on Aug 31, 2019
Grazie mille! Cristina

8/10 Good

Alain

Liked: Staff & service, property conditions & facilities, room comfort
Au Soleil
Très confortable et responsable sympathique
Stayed 1 night in Aug 2019
Response from Cristina on Aug 26, 2019
Merci beaucoup! Cristina

6/10 Okay

jean-marc

Moyen
Beau village italien et montagnard Sûrement parce que nous sommes passés par hôtels.com la chambre était pas au top Pas de rideau de douche Lunette des wc cassée Un filet d’eau et surtout pas de balcon alors que j’étais persuadé qu’il y en avait un
Stayed 2 nights in Aug 2019
Response from Carlo on Aug 23, 2019
Je suis vraiment désolée, mais je peux vous assurer que tous les clients sont traités de la même manière, même ceux qui ont réservé en choisissant le meilleur tarif "sans petit-déjeuner". Sauf que peut-être aurait-il été plus confortable pour nous, par exemple, de savoir que vous préférait un balcon. La seule demande était d'avoir deux lits séparés. Le rideau de douche est depuis longtemp introuvable: les douches ont un grand verre fixe pour se protéger des éclaboussures

4/10 Poor

Jean

Disliked: Staff & service, room comfort
Nous n'irons plus
Climatisation dans la chambre anémique et même en panne avec 30 degrés dehors , séjour difficile Climatisation dans les parties communes cassée Invasion de fourmis terrestres et volantes le dernier soir Jamais les produits du petit déjeuner ont été tous présents Pas beaucoup de sourires...
Stayed 5 nights in Jul 2019
Response from Cristina on Jul 28, 2019
Bonjour Monsieur, merci beaucoup pour nous avoir écrit. Nous sommes très désolés pour Votre avis négatif. Malheureusement Vous nous avez rien dit pendant Votre séjour et pendant le check out. En ce qui concerne la climatisation , elle fonctionne dans les chambres, si toutes les fenêtres sont fermées. Il s'agit d'un système de climatisation de montagne, donc plus fort en hiver pour rechauffer les chambres. Pour les parties communes de la structure, nous avons décidé d'ouvrir toutes les portes et les fenêtres vers notre grand jardin vert privé et donc d'adopter une climatisation naturelle, aussi pour une raison d'impact environnemental. Nous sommes désolés pour Votre avis concernant le petit déjeuner, sans aucun doute nous irons le prendre en considération, mais surtout pour les sourires. Cordialement, Cristina

10/10 Excellent

Flavien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel valdôtain parfait
Hôtel très sympa. Le petit déjeuner copieux, il y a énormément de choix. Le personnel est très serviable. On reviendra avec plaisir.
Stayed 1 night in Apr 2019
Response from Cristina on Jun 13, 2019
Merci beaucoup Flavien! Cristina

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posizione ottima, personale molto gentile e disponibile. Da ritornarci.
Stayed 2 nights in Dec 2018
Response from Cristina on Dec 22, 2018
Grazie mille! Cristina

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piacevole giornata a saint vincent
Siamo stati solamente una notte ma non e' la prima volta e sicuramente torneremo ancora. Personale molto gentile e disponibile, camere spaziose e pulite e con una gradevole profumazione. Colazione abbondante e flessibilità negli orari. Tutto molto buono.
Stayed 1 night in Nov 2018
Response from Cristina on Dec 22, 2018
Grazie mille, gentilissima Anna! A presto, Cristina

10/10 Excellent

GIUSEPPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
conoscevo il posto esperienza ottima dalla dalla colazione abbondantissima a proseguire dai confort sicuramente ritornerò.
Stayed 4 nights in Nov 2018
Response from Cristina on Nov 10, 2018
Grazie mille Giuseppe, gentilissimo! A presto, Cristina

8/10 Good

Tommaso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend rilassante
Posizione comodissima, servizio perfetto, colazione molto soddisfacente, convenzione con le Terme molto conveniente.
Stayed 2 nights in Sep 2018
Response from Carlo on Sep 20, 2018
Grazie mille Tommaso, mi ha fatto molto piacere ricevere la sua recensione. A presto :) Carlo

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo hotel ,accogliente e completo di tutti i servizi
Stayed 2 nights in Aug 2018
Response from Cristina on Aug 29, 2018
Grazie mille! Cristina

8/10 Good

marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from carlo on Aug 9, 2018
Grazie mille per la recensione, spero che il soggiorno abbia soddisfatto le attese :) A presto, Carlo

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très accueillant et confortable
Nuit étape pour aller en toscane
Stayed 1 night in Jul 2018
Response from Cristina on Aug 2, 2018
Merci beaucoup!! Cordialement, Cristina

10/10 Excellent

Vestergaard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det skønneste hotel, vi har sovet på som familie
Skønt familiehotel, flotte, rene og virkelig store værelser, skønt stort og nyt badeværelse, virkelig sød og varm familie-ejere, og en dejlig familierestaurant med hjemmelavet lokal mad og vin i bunden af hotellet, hvor vi opgså fik en god morgenmad og fremragende kaffe næste morgen. Saint-Vincent er desuden en anelse rarere at overnatte i end Aosta.
Stayed 1 night in Feb 2018
Response from Cristina on Feb 23, 2018
Dear Vestergaard, thank you very much for your review! Greetings from Saint-Vincnet, Cristina

8/10 Good

enrico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Cristina on Feb 23, 2018
Grazie mille Enrico! Cordialmente, Cristina

6/10 Okay

Roberto, Milano

Liked: Cleanliness, staff & service, room comfort
Grazioso albergo
Ottimo per posizione adiacente al casinò ed a2 passi dal centro personale educato e cordiale , il centro benessere è carino ma adatto ad un massimo di 2 persone per volta per quanto riguarda la camera è molto carina ma non pretendete il massimo considerato che è un 3 stelle !!! Nel complessivo lo consiglio per rapporto qualità prezzo e posizione.
Stayed 1 night in Jan 2018
Response from Cristina on Jan 12, 2018
Buonasera Roberto, grazie mille per la Sua recensione! Preferiamo sempre chiamare la nostra Spa con il suo vero nome, ovvero 'Le Coin du Relax', proprio perché si tratta di un angolo benessere. Ci tengo a sottolineare comunque che sia la vasca idromassaggio che la sauna ospitano circa 4 persone ciascuno. Buona serata, Cristina

8/10 Good

doreen, zeist

Liked: Cleanliness, property conditions & facilities, room comfort
Fijn hotel in leuk dorpje. Ideaal gelegen voor als je op doorreis bent naar Champoluc.
Stayed 1 night in Dec 2017
Response from Cristina on Dec 31, 2017
Thank you very much for your review! Best regards, Cristina

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel accogliente, personale educato e competente, pulizia ottima.
Stayed 1 night in Nov 2017
Response from carlo on Dec 21, 2017
Grazie per i complimenti, fanno particolarmente piacere Sperando di rivederla nostro gradito ospite, approfitto della presente per augurarle Buone Feste.

8/10 Good

philon 315, villefranche sur saone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel proche du centre ville et du casino
un personnel sympa pour un hotel tres confortable et tres calme. la proprete est de rigueur . le petit dejeuner est tres bien. en conclusion a recommander sans probleme.
Stayed 2 nights in Nov 2017
Response from carlo on Dec 21, 2017
merci pour votre avis, c'est complet et très utile

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Buon soggiorno
Buon hotel a gestione familiare, senza pretese ma con tutti i servizi necessari a soddisfare il nostro soggiorno. Ottimo prezzo per notte e buona cosa le pulizie tutti i giorni nella stanza
Stayed 3 nights in Nov 2017
Grazie per la sua recensione, sono lieto che la nostra genuinità sia stata apprezzata .

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un bel hotel con personale molto accogliente
ottima accoglienza in un hotel molto pulito e bello. Il personale è stato davvero molto gentile. Consigliato a che vuole passare qualche giorno in una località molto bella, in un panorama bellissimo.
Stayed 1 night in Nov 2017
Grazie per la sua recensione, soprattutto per la gentilezza, è stato un piacere averla come ospite