Ratings based on 195 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Mexico City

Excellent Hotel In Great Area For Activities

Posted Jul 24, 2016
We spent 5 days at this hotel over a long weekend, our third visit in all. For the first time we stayed in the bedrooms inside the main hotel, having stayed in the chalets on our previous two visits. The interior rooms are very spacious and the convenience of being able to walk to and from the pool without going outdoors is a huge benefit. If you intend to use the pool a lot, I'd recommend an interior room. The pool was excellent, it is covered and heated and has two bookable jacuzzis. On Saturdays it goes get crowded, but the rest of the days it's very peaceful. The spa was great as well, and best of all they'll collect you from the pool area when your appointment is due. My wife and son both had massages and we had an hour in the hot pool / salt bath that overlooks the waterfall, which I strongly recommend. The restaurant's menu is very good, and they've always got recommendations off the menu as well. It's a short drive to the centre of Valle de Bravo and there's so many things to do there. We did paragliding, motor boating, quad biking amongst others. It's really an excellent place to spend a long weekend or a week.
5 out of 5
by A verified traveler

Great hotel for getting away

Posted Jul 4, 2016
I found the hotel to be great for the price. It had some issues but I was able to overlook them because of the Beauty this place offers. Food was great and made fresh everyday. Service was great and very attentive to our needs. Cabins were nice but did have a musty smell when we walked in. Something that can be fixed with an air freshner or stronger disinfectant.
Comment from Hotel Management
Jul 18, 2016 by Gerencia C, Hotel Management
We greatly appreciate your comments and we are pleased that you enjoy your stay, actually this time of extreme humidity can affect the aromas, however continue to strengthen the refresh areas to achieve Total comfort. We wait for you soon thank you very much Sincerely Oscar Serrano General Manager
4 out of 5
by A verified traveler from Mexico City

Area Boscosa Impresionante

Posted May 8, 2016
El hotel se encuentra en Avandaro, a 3 km del centro de valle de bravo, area muy boscosa y fresca, habitaciones muy buenas, aunque faltan muebles para poner maletas. No hay información del Spa o paseos adicionales, la alberca es techada, pero debería tener acceso interno, ya que se debe salir de un ambiente caliente a uno frío cuando es por la noche.
Comment from Hotel Management
May 10, 2016 by Gerencia C, Hotel Management
Estimado Sr Julio: Agradecemos mucho el tiempo tomado para comentarnos su experiencia, por supuesto siempre nos es importante contar con su retroalimentacion y aunque agradecemos mucho su buena calificacion, aun más importante es el saber como poder realizar mejoras de acuerdo a su recomendaciones, los esperamos pronto. Atentamente Oscar Serrano Gerente General
5 out of 5
by José Enrique

Posted Apr 26, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Gerencia C, Hotel Management
Agradecemos mucho la puntuación que nos otorga nos compromete aun mas a continuar por la misma linea de calidad Atentamente Oscar Serrano Gerente General
5 out of 5
by A verified traveler

Posted Apr 26, 2016 on Hotels
Excelente
Comment from Hotel Management
Jul 2, 2016 by Gerencia C, Hotel Management
Agradecemos mucho la puntuación que nos otorga nos compromete aún más a continuar por la misma línea de calidad. Atentamente Oscar Serrano Gerente General
4 out of 5
by Martin from Switzerland

we will return

Posted Apr 19, 2016 on Hotels
very nice Hotel with a waterfall. we had a Family Apartment which was very spacious and cosy
Comment from Hotel Management
Jun 25, 2016 by Gerencia C, Hotel Management
Dear Mr Martin: Thank you Very Much for your commets and your Rate for us, all staff of this hotel always will be proud of this kind of commets, because is our best impluse to be in the same direction and searching constantly the best quality and hospitality to all the guest. We hope to see you soon again. Gladly Oscar Serrano General Manager
4 out of 5
by A verified traveler

Golf Valle de Bravo

Posted Apr 16, 2016
La Cascada de agua presenta una vista excelente, la ruta saludable me gusto, la habitación para mi gusto esta pequeña pero bien, buen hotel cerca de Avandaro
Comment from Hotel Management
Apr 19, 2016 by Gerencia C, Hotel Management
Muchisimas Gracias por sus comentarios sobre su estancia en hotel Misión Grand Valle de Bravo, nos alientan a continuar buscando lo mejor siempre para nuestros huespedes. Los esperamos pronto en esta su casa Atentamente Oscar Serrano Gerente General
5 out of 5
by A verified traveler from Metepec, Edo. de México

Hotel ubicado en medio del bosque

Posted Apr 14, 2016
Pros: La ubicación de las habitaciones
Cons: Que el precio fuera menor para poder ir mas seguido y que hubiera una alberca mas grande al aire libre para tiempos en que hace mucho calor.
Location: Esta cerca de Valle de Bravo, se puede pasear en barcos y lanchas, volar en parapente, caminar por las calles del pueblo.
Es un hotel como pocos, en medio del bosque las habitaciones están rodeadas de arboles, es un contacto con la naturaleza increible, ademas hay una cascada y un rio, tiene una alberca techada (aunque es un poco pequeña), la comida y el servicio del personal excelente, quiza el precio deberia bajar un poco para hacerlo mas accesible.
Comment from Hotel Management
Apr 21, 2016 by Gerencia C, Hotel Management
Agradecemos mucho su comentario, además permite a otros usuarios apreciar la belleza de este lugar y sus diferentes actividades, asi mismo el estrellaje que nos otroga nos impulsaa continuar buscando la misma línea de calidad y satisfacción para seguir logrando experiencias positvas y detectar las áreas que podemos mejorar , tenga por seguro que estaremos buscando estos mecanismos constantemente. Atentamente Oscar Serrao Gerente General
5 out of 5
by A verified traveler from Mexico City

Fabulous Hotel In Great Location

Posted Apr 3, 2016
Pros: Location, swimming pool, restaurant, tranquility.
Cons: Needs showers & changing area in the pool area for guests staying in the Chalets.
Location: Sailing, powerboats, waterskiing, forest walks, cultural tourism, craft fairs, markets, restaurants, quad bikes, cycling.
The hotel has changed a lot in the 2 years since our previous visit. The swimming pool is now indoors instead of outdoors, they've built an enclosure around it. This has made a huge difference, and now it is open and usable long after sunset. The only thing missing is showers in the enclosed area. The restaurant is as good as ever, both the buffet breakfast and the a-la-carte service later in the day. If you are out in the Chalets the room service is also excellent. At night the view of the waterfall from the restaurant is spectacular with coloured lighting. Valle de Bravo itself is as great as ever, we did some waterskiing and were towed around on an inflatable until we fell off, then spent some cultural time in the town at the markets and craft shops.
Comment from Hotel Management
Apr 7, 2016 by Gerencia C, Hotel Management
Dear Mr Neil: Thank you for sharing your experience with other visitors, where according to his comments will surely be able to recreate it as a great experience , we are pleased to learn that enjoy this your hotel and we look forward to your next visit so that we can once again like to thank and a warm welcome and pampered guest. Gladly Oscar Serrano General Manager
3 out of 5
by Carolina from Ciudad de mexico

Hotel misión Valle de bravo

Posted Apr 3, 2016 on Hotels
Es un hotel situado en un hermoso lugar que respeto áreas verdes al lado de una cascada,cuenta con alberca climatizada techada pero es muy pequeña para lo grande del hotel la comida es buena lo único mal es el olor a drenaje a través de la coladera del baño
Comment from Hotel Management
Jun 11, 2016 by Gerencia C, Hotel Management
Muchas Gracias Srita Carolina: Sus comentarios son muy tomados en cuenta para poder realizar mejoras y una entera satisfacción, los esperamos pronto en esta su casa Atentamente. Oscar Serrano Gerente General Hotel Misióm Grand Valle de Bravo.