Seasonal outdoor pool, sun loungers

Reviews of Grand Canyon Inn

2.5 out of 5
Grand Canyon Inn
257 S. State Route 64, GRAND CANYON JUNCTION, Williams, AZ

Reviews

7.6

Good

Rating 10 - Excellent. 398 out of 1188 reviews" "
Rating 8 - Good. 387 out of 1188 reviews" "
Rating 6 - Okay. 207 out of 1188 reviews" "
Rating 4 - Poor. 100 out of 1188 reviews" "
Rating 2 - Terrible. 96 out of 1188 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mayurkumar, Clarksville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024

4/10 Poor

April

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One bed was broken, other bed was badly worn down. No exterior lights in parking lot for building C. No key required to enter building C. No TV remote. No one working when I checked out at 7am. Room size was good.
Stayed 1 night in Mar 2024

8/10 Good

Carrie

Traveled with family
Liked: Cleanliness, staff & service
Our stay at the Grand Canyon Inn was nice. While not the most glamorous inn, very pleasant, clean and convenient. The staff was also very friendly.
Stayed 3 nights in Mar 2024

6/10 Okay

Edward

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
What we experienced was a room not completely clean no real TV. Needs a lot update items.
Stayed 1 night in Mar 2024

6/10 Okay

Michelle

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No microwave. When asked staff to heat a cup of water, they refused. Nearby food areas charge exorbitant prices for substandard food. Need more lighting in lodge room – too dark. Rooms are too expensive for what you get.
Stayed 1 night in Mar 2024

10/10 Excellent

yanhie

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of places to stop for a picture, the hotel itself looks nice, good inside decoration

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Kelly

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Comfortable bed and big, clean room. Restaurant good but didnt always open when sign said it would. Cable didnt work so only channel was about the hotel and area. Asked for plunger, and they brought one; never had a hotel not do it for you before. Conveniently located between Grand Canyoin and Williams, AZ.
Stayed 2 nights in Mar 2024

4/10 Poor

Cynthia R

Disliked: Property conditions & facilities
NO TV. Insuffucient shower. Smoke alarms hanging off ceiling.
Stayed 1 night in Mar 2024

8/10 Good

Carol

Traveled with partner
This was a nice place to stay, reasonably priced and close for our Grand Canyon visit. However the desk was only attended til 8. We were able to find someone to get our key when we arrived after 9.
Stayed 1 night in Mar 2024

2/10 Terrible

Anna

Disliked: Cleanliness
Stayed 1 night in Mar 2024

4/10 Poor

Maria Regina

Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

THADCHANAMOORTHY

Stayed 1 night in Mar 2024

10/10 Excellent

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Feb 2024

8/10 Good

Jacqueline, PHOENIX

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The TV did not work the entire time we were there. It had Direct TV bounce back and forth on the screen. The place is pretty old. The good were that the shower, toilet, and sink all worked.
Stayed 2 nights in Feb 2024

8/10 Good

ROBERT, phoenix

Traveled with partner
Disliked: Amenities
If you are looking for the Four Seasons this is not it. What it is is a place that is affordable for families and an in between to Tusayan & Williams. Limited dining in off season of winter was a setback, could offer a few more items. Location is good for me while building in the area.
Stayed 2 nights in Jan 2024

6/10 Okay

DONGCHUL

Liked: Staff & service
Toilet seat broken, none of the TV channels work, hot and cold water is switched in the shower, one of the floor lamp power button did not work. Hot water and the bed and descent price for one night sleep over before hitting the grand canyon tour the next day.
Stayed 1 night in Jan 2024

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no water at all at the sink and the hot water on the tub wouldn't shut off all the way. Our key card quit working right away. Keep your expectations low.
Stayed 2 nights in Jan 2024

6/10 Okay

Jannette

Stayed 1 night in Jan 2024

10/10 Excellent

ARCHANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy Access and economical
Stayed 1 night in Dec 2023

10/10 Excellent

Oleg

Stayed 1 night in Jan 2024

10/10 Excellent

Michael, Henderson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our brief stay. The staff were friendly and the property was easy to access as it was right off the highway.
Stayed 1 night in Dec 2023

2/10 Terrible

fang

Traveled with family and small children
Disliked: Amenities
This is the worst hotel I have ever stayed in. The room is tiny, the lighting is very dim, the air conditioning is broken, and there was a sudden power outage in the room. I had to change rooms, but the hot water supply was inadequate, and it kept unexpectedly turning cold. The environment feels dirty, and the pricing is highly deceptive. It costs $146, but it is nowhere near as good as other hotels at the same price point. Moreover, the price is twice as much as what was advertised on the day of check-in!
Stayed 1 night in Dec 2023

2/10 Terrible

Alfredo

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Takatoshi

Stayed 1 night in Dec 2023

10/10 Excellent

Cesar

Stayed 1 night in Dec 2023

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Food in resturant was so-so.
Stayed 1 night in Dec 2023

8/10 Good

NIRAV

Stayed 1 night in Dec 2023

8/10 Good

Serge

Liked: Cleanliness, staff & service
The property is very clean and safe. Some elements are aging - the floor was making sounds all over the room if one walks in any single location One tile was loose. The staff was great, however and the service was friendly and helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Toshiki

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

WON SUK, NEW YORK

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Loved the heated pool and very clean breakfast. Could be much better accommodation if they clean the rooms properly during the stay.
Stayed 1 night in Dec 2023

2/10 Terrible

christopher s

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

ROBERT, phoenix

Stayed 1 night in Dec 2023

8/10 Good

Nilesh, Phoenix

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

8/10 Good

ARVIND

Liked: Cleanliness, staff & service, property conditions & facilities
I think this is one of the best place near GC :)

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I had a wonderful stay!!
Stayed 3 nights in Nov 2023
Response from S.B on Dec 3, 2023
Thank you for your review! :)

4/10 Poor

Victor

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Breakfast was not good even though you have to pay for it. It was very noise at night.
Stayed 1 night in Nov 2023
Response from S.B on Nov 30, 2023
Thank you for your review! We apologize for any inconvenience you may have had.

10/10 Excellent

Aleksandr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Nov 2023
Response from s.b on Nov 29, 2023
THANK YOU FOR YOUR REVIEW!

8/10 Good

Brandie

Traveled with family
Disliked: Amenities
We loved the atmosphere and setting. It's close and conveniently close to the Grand Canyon.
Stayed 2 nights in Nov 2023
Response from S.B on Nov 30, 2023
Thank you for your review! We apologize for the inconvenience. It would have been best to let the front desk know at the time of! We do apologize again. We hope to better satisfy you in the future.

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2023
Response from S.B on Nov 29, 2023
THANK YOU FOR YOUR FEEDBACK. WE DO APOLOGIZE FOR ANY INCONVENIENCE DURING YOUR STAY.

6/10 Okay

Guadalupe

Stayed 1 night in Nov 2023
Response from S.B on Nov 29, 2023
Thank you for your review! :)

10/10 Excellent

Jorge

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here because wanted to go to the Grand Canyon. We stayed here once before a couple of years ago, but didn’t remember what was that “great hotel we stayed that made our experience better”. I’m so glad I found it again by accident and immediately booked. Really great hotel. Cheap, very clean, very close to the GC, rustic looking, felt safe. There are some apple trees right in the back of the hotel. All in all, my go-to for the GC adventure. We also brought in our family from Puerto Rico to stay and visit the GC for the first time. Not choosing to stay and hi-end hotels that would detract from the organic experience of the visit to this town and park.
Stayed 1 night in Nov 2023
Response from S.B on Nov 25, 2023
Thank you for your review! We appreciate your feedback. We hope to see you again ! Come back to see us when you visit the Grand Canyon South Rim :)

4/10 Poor

Shawn

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The heater / ac unit was very noisy, the shower wasn't very clean and took a long time to drain, the shower head was about 5 ft off the ground so anyone taller than 5'6 will have a hard time rinsing off or washing hair, the door key had to be reset twice during my stay, and there was no wifi password given. However, The beds were comfortable, clean, and the location is good for the grand canyon
Stayed 2 nights in Nov 2023
Response from S.B on Nov 26, 2023
Thank you for your review! :) Wifi password is written on the back of the keys.

10/10 Excellent

Ashwin Raghunath

Stayed 1 night in Nov 2023

2/10 Terrible

Stevana, West Seneca

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
First, address is wrong, and nobody cares to fix it. I called front desk, and they said I cannot use apple maps, only google. Address was off over 20 miles, and we had to drive extra time. Next, wifi was terrible, I wasn’t able to open anything. On front desk they didn’t apologize for wrong address online. If I knew location of hotel I will never book, but they gave wrong address.
Response from S.B on Nov 26, 2023
Thank you for your review! We do not have access to change the address through Apple Maps. Before guest arrive for their reservation. We send specific information for you to follow. We apologize if you did not see the message. We apologize for any inconvenience you may have had while you stayed with us.

10/10 Excellent

Maribel

Stayed 1 night in Nov 2023