Ratings based on 440 Verified Reviews

3.1 out of 5
53% of guests recommend
3.5 Room cleanliness
3.2 Service & staff
3.4 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Require $100 credit deposit, right by highway

Posted Dec 12, 2017
Our actual room was clean but right next to the highway so super noisy. Front desk staff refused to check us in twenty minutes early even though the hotel did not appear to be fully booked. We saw maybe five other people there. They also require a one hundred dollar deposit on credit card which was not explained before booking
3 out of 5
by A verified traveler

It was cheap for a reason

Posted Dec 6, 2017
It was next to the freeway, but that's my fault for choosing, the shower didn't work, so I took a bath instead, which was actually pleasing. The TV remote was missing a battery. But I'm glad it was a walking distance to a Denny's
Comment from Hotel Management
Dec 8, 2017 by Manager, Hotel Management
Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our shower and tv remote. We hope you'll return to enjoy the continuous improvements made in our policies, accommodations and services.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fresno CA

Good

Posted Nov 26, 2017
It's 5 mins away from six flags Discovery kingdom. Area looks a little bad but I was there for 2 nights and had no issues.
Comment from Hotel Management
Nov 26, 2017 by Manager, Hotel Management
I appreciate that you've taken the time to bring this to our attention. We truly value the feedback regarding our area. I hope that we will impress you with exemplary service during future visits.
1 out of 5
by A verified traveler

Posted Nov 21, 2017
Never stayed here when I tried to check in they wanted a extra 100 for deposit I felt that they should say that in the add and not when u get there to check in
Comment from Hotel Management
Nov 23, 2017 by Manager, Hotel Management
We appreciate the time you've taken to give us your feedback. We do hope that you'll return to see how we are continuously making adjustment to improve and impress our guests by listening to constructive feeback and opinions.
4 out of 5
Recommended
for Everyone
by A verified traveler from Clovis, CA

Don't let the lobby scare you

Posted Nov 14, 2017
I'll admit, when we first arrived to check in, I was a little apprehensive. The lobby is not very welcoming or nice and even the outside seems a little unkempt. I was worried because the photos online looked quite nice, but the lobby kind of scared me. When we got to the room, however, I was pleasantly surprised. It was quite nice. Clean. More modern than I expected. We will probably stay here again when we visit the park, which is literally right down the road.
Comment from Hotel Management
Nov 14, 2017 by Manager, Hotel Management
Thank you for taking the time to share your comments regarding our room. We hope you'll return to enjoy the continuous improvements made in our policies, accommodations and services.
1 out of 5
by A verified traveler from reno

bad neighborhood

Posted Nov 13, 2017
Pros: the staff was very nice was located right off the hiway
Cons: put security fence up hire security guard
Location: right near siz flags right off hiway 80
my car was broken into within 20 minutes of parking and going to my room. They must know cars are broken into constantly. they did not warn us. the dennys next door had signs everywhere about cars not being safe.
Comment from Hotel Management
Nov 15, 2017 by Manager, Hotel Management
We are continuously improving upon our services and accommodations and want to thank you very much for your comments about your experience. Please know that we take these comments very seriously and are looking into the matter. We hope you can return to enjoy a more enjoyable experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

It was a pretty good value inn.

Posted Nov 9, 2017
Pros: The TV was great; bed was comfy.
Cons: More insulated perhaps to cut down on noise.
Room was comfortable and clean. Could hear freeway -- wish it would've been quieter. Continental breakfast was nice. I needed a place to stay that was close to my mom's hospital -- it did the job.
Comment from Hotel Management
Nov 10, 2017 by Manager, Hotel Management
Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our breakfast and room. We wish all guests to have a convenient and accommodating experience, and we thank you for sharing your constructive review.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ventura, CA

Reasonable price hotel

Posted Nov 3, 2017
Pros: Staff and price
Cons: security
Location: Great location. Restaurants nearby. Near the Freeway.
If you're looking for a low price, good quality, this is the hotel that you are looking for. The hotel staff is very nice. I just forgot the name of the girl who helped me but she was very helpful and friendly. My only complain is the security in the area. I guess you should take their warnings seriously that they are not responsible for lost items in the car. I just lost my Kate Spade purse and I never knew that somebody will open the car since my purse is not visible. Anyways, lesson learned, not to leave any valuables in the car. The breakfast isn't that bad at all.
Comment from Hotel Management
Nov 5, 2017 by Manager, Hotel Management
We strive to give every guest an enjoyable and memorable experience. Thank you for the comments regarding our staff and area. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
2 out of 5
by A verified traveler from Roseville, CA

Very basic, cheap hotel. 2 stars.

Posted Oct 24, 2017
Pros: Nothing particular.
Cons: Either keep the prices low for the budget conscious or spend a few million and step up the game.
Location: Close to the freeway in the Bay Area. Basic needs most every exit or corner.
A place to sleep vs. the car at best. A hotel to return to? No. Bed was super soft, not in the good way. Tripped on uneven cement walkway and nearly face planted. Continental breakfast as low key as they come. Lobby guy looked like he just crawled out of bed, exercise pants, wrinkly t shirt, uncombed hair, pretty basic everything.
Comment from Hotel Management
Oct 26, 2017 by Manager, Hotel Management
We can't thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate the comments regarding our bed and breakfast. We hope you will return to see how we are continuously improving in an effort to impress our valued guests.
1 out of 5
Recommended
for Everyone
by A verified traveler from san francisco

Staff was very friendly

Posted Oct 10, 2017
They should take care the cleaneas of parking. Mu car was damaged because one of the branches fell and right on the roof of my car.
Comment from Hotel Management
Oct 19, 2017 by Manager, Hotel Management
We’re sorry you were unhappy with your stay at our hotel. Our management will address issue/s you highlighted in your feedback. Thank you for staying with us, and we hope to have the opportunity of providing your next accommodation needs. Kind regards.