Ratings based on 159 Verified Reviews

3.9 out of 5
82% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Ellenton,Fla

Near to the Family

Posted Jul 7, 2017
Pros: Near
Cons: Lots see above
Matteress broken ,creakie floor overhead,room not cleaned, ran out of food at breakfast,out side cig butts everyware...printer broken,,, have stayed here for years...last visit door lock broke could not get into room for period of time...always something with you people..
Comment from Hotel Management
Aug 2, 2017 by Dawn, Hotel Management
Thank you for taking the time to submit a review, we apologize for the inconvenience and hope to have the opportunity to better your experience with us in the future.
5 out of 5
by Kirk

awesome experiance

Posted Jun 19, 2017 on Hotels
great stay,staff was very helpful
Comment from Hotel Management
Jun 25, 2017 by Dawn, Hotel Management
Thank you for taking the time to submit a review we appreciate your feedback. Your comments will be shared with the team in an effort to inspire them to continue to deliver exceptional service.
4 out of 5
by Nancy

Posted Jun 19, 2017 on Hotels
Very impressed with the staff. Great location. Breakfast was fantastic
Comment from Hotel Management
Jun 25, 2017 by Dawn, Hotel Management
Thank you for taking the time to submit a review. We are pleased to hear we have met your expectations and ours. We hope to have the opportunity to better your experience with us whenever your travel needs bring you back to Valparaiso.
4 out of 5
by Richard

Posted Jun 5, 2017 on Hotels
I was expecting the hotel rooms to be a little more modern, but they were dark and a little run down. The hotel staff was friendly and efficient. The lobby was very bright and welcoming. The morning breakfast was exactly as I had expected but the waffle station needs to be upgraded. It was difficult to get the batter out of the container. The waffle maker itself was old and didn't cook the waffles fast enough.
Comment from Hotel Management
Aug 2, 2017 by Dawn, Hotel Management
Thank you for taking the time to submit a review. We are pleased you enjoyed our breakfast area, your concerns will be shared with the team in an effort to improve our breakfast service. We hope to have the opportunity to better your experience with us whenever your travel needs Bering you back to Valparaiso.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient, Clean, Reasonable

Posted May 30, 2017
Pros: Staff friendly and courteous, facility clean and updated.
Location: Lots of local dining options and shopping.
This was the perfect weekend getaway for our family - 20 minutes to the Dunes, tons of close dining options, shopping, etc. Staff was very personable and helpful. We'll definitely return!
Comment from Hotel Management
Jun 2, 2017 by Dawn W. Assistant General Manager , Hotel Management
Thank you for taking the time to submit a review we are pleased to hear that you enjoyed your stay and look forward to seeing you again during your next visit to Valparaiso!
5 out of 5
by Carlos

Great stay

Posted May 30, 2017 on Hotels
Great stay for our family of 5. Clean and comfortable with great service. We were allowed an early check-in which was very helpful. We'll be back!
Comment from Hotel Management
Jun 2, 2017 by Dawn, Hotel Management
We are pleased to hear you enjoyed you stay with us and we look forward to seeing you during you next visit to Valparaiso!
5 out of 5
by robyn

Excellent Hotel

Posted May 15, 2017 on Hotels
My family's stay was great! Children enjoyed the pool and especially the breakfast. Ruth was so very nice to my 2 little girls. Thank you so much Ruth for making my children feel at home.
Comment from Hotel Management
Jun 2, 2017 by Dawn, Hotel Management
Thank you for taking the time to submit a review! Your feedback will be shared with Ruth and the team to continue to inspire and motivate them to deliver exceptional service. We hope to see you again whenever your travel needs bring you back to Valparaiso!
4 out of 5
by Robert

Couples Weekend

Posted May 11, 2017 on Hotels
Found it very comfortable and relaxing. Breakfast was really good! Convenient to local attractions.
Comment from Hotel Management
Jun 2, 2017 by Dawn, Hotel Management
Thank you for taking the time to submit a review. We appreciate your feedback and are pleased to hear that you enjoyed breakfast and the local attractions. We look forward to having you stay with us again whenever your travel needs bring you back to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Dakota

Passing Through

Posted May 6, 2017
A short stopover but very clean and comfortable. No problems with the room and very quiet.
Comment from Hotel Management
May 7, 2017 by Dawn W. , Hotel Management
Thank you for choosing to stay with us at the Fairfield Inn & Suites in Valparaiso. I am pleased you were able to enjoy some quiet time in a clean and comfortable room. We hope you choose to stay with us again whenever your travel needs bring you back to Valparaiso.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2017
Pros: Clean rooms, comfy beds.
Cons: Would prefer a thermostat system instead of the current outdated heating/cooling system. It was either way too cold or too hot in the room.
Location: Close to home, which worked well for the circumstances.
I live near by. We stayed at your hotel because my son and his wife were up from Florida, and my husband doesn't like my son or his wife and wouldn't allow them to stay at our house. Your hotel was very nice and priced well. I would stay at a Fairfield property again in the future.
Comment from Hotel Management
May 5, 2017 by Dawn W. Assistant General Manager , Hotel Management
Thank you for choosing to stay with us. We are pleased to hear that you enjoyed our clean and comfortable rooms. We are glad we could provide a location close to home to visit with family. We look forward to having you stay again in the future.