Ratings based on 256 Verified Reviews

4.2 out of 5
96% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Good hotel location

Posted Oct 9, 2017
Pros: Proximity to railway station. Parking options available at varying costs.
Cons: None
Location: Proximity to railway station for Bernina Express.
Great hotel location to railway station for Bernina Express. Clean room. Lovely buffet breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canton, Ga

Convenient to train station

Posted Sep 27, 2017
Decent hotel. Room could use a small couch. We had to sit on the bed. Room was a little cool due to windows being left open and I learned there was no heat. Staff said it was the fault of the city of Tirano because they had not turned it on yet.
2 out of 5
by A verified traveler

Posted Aug 3, 2017
No air conditioning. immensely oppressive and uncomfortable. Breakfast not restocked. Flies in dining room!!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 7, 2017 on Hotels
5 out of 5
by David

Great

Posted May 15, 2017 on Hotels
Great location and friendly service.
5 out of 5
Recommended
for Everyone
by A verified traveler

Mama Mia what a great hotel

Posted Apr 20, 2017
This hotel is very comfortable, and convenient. Located at the rail station. It is a quiet, clean, and small hotel with a home town feel. The staff is very friendly, and helpful. The restaurant in the hotel is excellent. The coffee is also great. No need to leave the hotel except to meet the wonderful people of Tirano, and see the beautiful town. Tirano has a great bakery est. in 1860 located between a great little local spot called iL Glicine and a great restaurant called Trattoria valtellineseq.
4 out of 5
by A verified traveler

Comfortable and Convenient

Posted Apr 5, 2017 on Hotels
The hotel is conveniently located. The rooms are comfortable, and the bathroom is spacious.
4 out of 5
Recommended
for Everyone
by A verified traveler from pa

great find

Posted Mar 28, 2017
Stayed at hotel very clean very good food convenient to train station for Bernina Express That brings you to Switzerland Parking garage available very reasonable 8 euro outside 10 euro your own private garage
5 out of 5
by Andrew

Very pleased with this hotel

Posted Mar 24, 2017 on Hotels
We stopped in four different hotels on our trip from Zurich to Milan and the Bernina Hotel was the least expensive and we were a little apprehensive, but in the end it turned out to be just as good, if not better, than the rest. The room was very nice and comfortable and at a decent temperature overnight; something that is quite rare in hotels which are always too warm. The staff were very friendly and efficient too.
1 out of 5
by A verified traveler

Bad service in the hotel AND hotel restaurant

Posted Mar 15, 2017 on Hotels
A light bulb burnt out in my room and flipped the breaker and I sat in the room in the dark for 2 hours and had to complain twice before they would fix it. Also, you can't eat dinner at the hotel restaurant without a reservation even though there are multiple empty tables. They're very rude about this even on the day you arrive and don't expect to need a reservation. Go down the street to Bistrot Merizzi instead. And probably also stay somewhere else. The location is great, only steps away from the train station, but it's probably better to stay nearer the historic center anyway. (I'd honestly recommend skipping Tirano altogether. Stay at one of the towns in the mountains along the Bernina Line or move farther into Italy and stay in a lakeside town.)