Ratings based on 53 Verified Reviews

3.9 out of 5
89% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Nice One Night Stay

Posted Feb 1, 2017
Pros: Comfortable bed, Direct TV.
Location: It's a good place to stop for a night on your travels. Not much to do. RJ's Grill across the freeway is a good place to eat.
Picked a place about half way from San Antonio to Tucson. Good location right off the freeway.
Comment from Hotel Management
Feb 3, 2017 by Deborah Piazza--Guest Relationship Manager, Hotel Management
Dear Sir/Madam, Thank you for choosing our Quality Inn for your recent stay in Van Horn, Texas. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests' satisfaction is our main priority. We will let our staff know that they did a great job in being very friendly and helpful to you. We are located in a small town; however they do strive in giving our travelers good services. RJs Grill is a great place to eat at along with Chuys and Van Horn Cattle Company. Hope you try them out on your next stay. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your company and we hope to see you again soon at Quality Inn. Sincerely, Deborah Piazza Guest Relationship Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from nevada

Posted Nov 20, 2016
Pros: Location easy freeway access.
Location:
It was a very nice hotel in the middle of Texas. Hot breakfast to start the day.
Comment from Hotel Management
Feb 3, 2017 by Deborah Piazza--Guest Relationship Manager, Hotel Management
Dear Sir/Madam, Thank you for choosing our Quality Inn for your recent stay in Van Horn, Texas. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests' satisfaction is our main priority. We will let our staff know that they did a great job in being very friendly and helpful to you. Our breakfast staff enjoys making sure every guest that visits has a good fresh and hot breakfast. We understand that a good breakfast helps our guest starts their day off good especially when our guest is on the road traveling. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your company and we hope to see you again soon at Quality Inn. Sincerely, Deborah Piazza Guest Relationship Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Enjoyed my stay in Houma.

Posted Nov 9, 2016
Pros: Clean, very helpful employees, and near restaurants.
Cons: The hotel was hard to find from the freeway. Online directions would be helpful.
Location: Convenient to food, gas and stores.
Comment from Hotel Management
Feb 3, 2017 by Deborah Piazza--Guest Relationship Manager, Hotel Management
Dear Sir/Madam, Thank you for choosing our Quality Inn for your recent stay in Van Horn, Texas. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests' satisfaction is our main priority. We will let our staff know that they did a great job in being very friendly and helpful to you. Our staff loves to the extra mile to accommodate our guest request. We do apologize that the directions were not helpful while you were trying to find our hotel. We will be looking into this matter to see if we can make it easier for our guest. Thank you for this suggestion. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your company and we hope to see you again soon at Quality Inn. Deborah Piazza Guest Relationship Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2016
Pros: Location for our cross-country driving trip
Cons: Exterior painting underway. Half the hotel had taped windows and paint hoses around entrance.
Location: This hotel is at the edge of a small Texas town. Need to drive to see anything or to restaurants.
An older renovated hotel. Not the most up-to-date but adequate. Comfortable. Good breakfast. We chose this hotel because of location allowing us three 10-hour driving days to get across the country. Everything was adequate. We would stay there again if making time on a similar cross-country trip
Comment from Hotel Management
Feb 3, 2017 by Deborah Piazza--Guest Relationship Manager, Hotel Management
Dear Sir/Madam, Thank you for choosing our Quality Inn for your recent stay in Van Horn, Texas. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests' satisfaction is our main priority. We do apologize during your visit we were doing exterior painting and it may have not been so pleasing to see. Since then we have finished the exterior painting, and would love to have you come stay with us again. We are extremely happy, even with the inconvenience, you enjoyed your stay and was comfortable. We strive to make sure our guest has a nice stay. It was a pleasure to have you as our guest. We would like to take this opportunity to thank you for your company and we hope to see you again soon at Quality Inn. Deborah Piazza Guest Relationship Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 11, 2016
love the service and the quality of the hotel, near the highway, very convience
5 out of 5
Recommended
for Everyone
by A verified traveler from Savannah

Excellent location outside of city

Posted Sep 29, 2016
Pros: Pretty much everything. Super clean and well equipped. Breakfast very nice with scrambled eggs, sauasage patties and waffles.
Cons: Once off the freeway, the roads into the complex are convulted but follow your GPS.
Location: Don't know about things to do, Was just a stopver enroute from Dallas to San Diego
Every kind of restaurant and shops nearby including Super Walmart.
3 out of 5
Recommended
for Everyone
by A verified traveler from Van Horn, Texas

Ok hotel.

Posted Sep 27, 2016
I stayed one night on my travels and it was fine. Only comment is that the Expedia site states they take pets but they don't. The hotel person was nice and let us stay anyway with a pet fee which we expected to pay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 20, 2016
Great place to spend the night for those traveling through. Would recommend this hotel.
2 out of 5
by A verified traveler from P

Not very clean.

Posted Aug 7, 2016
The room was ok but the bathroom was not clean. You could tell that instead of cleaning the tub/shower and sink it was just getting wiped. Someone needs to use proper bathroom cleaning tools and get the grime off.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 1, 2016
Pros: The pool and continental breakfast were great. It is right off the interstate and we loved that McDonald's was right next door. It was a nice hotel.
Cons: Room cleanliness, mostly the towels and perimeter could be a little more clean.
Location: Plenty of restaurants around town and gas stations. That's about it.
It looked just like the pics on the internet. However, we had a dirty hand towel with finger smudges by the sink, just threw it on the floor. The room was great but behind the entertainment stand and side table were peanut casings, and a qtip. Would be nice if they vacuumed around the room better. Overall it was great and we were pleased with the entire experience. Fair for the price. I would stay here again.