Ratings based on 833 Verified Reviews

4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 6, 2017
Pros: I liked having extra towels and face cloths available. It was nice to have a microwave.
Cons: I went to ask for an extra blanket which was no trouble. Some places have them in the room.
The staff were excellent, professional as well as personable. The heat/cooling system was easy to operate and effective. We very much enjoyed our experience.
Comment from Hotel Management
Mar 7, 2017 by GM, Hotel Management
Thanks for the nice review and comments following your recent stay with us. Look forward to welcoming you back again. Best Wishes, Chris Browne- General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Nelson, BC

Nice place to stay in Burnaby

Posted Feb 26, 2017
Pros: Clean rooms. 5 minute walk to skytrain station. 10 minute walk to shopping. Easy on/off access to hwy. Quiet location. Lots of parking.
Cons: Fitness room lacked options.
I stayed at this hotel while on a four day course being offered in Burnaby.
Comment from Hotel Management
Feb 27, 2017 by GM, Hotel Management
Dear Wendy; Thanks for the review and nice compliments on the hotel, room and facilities. Hope your courses were pleasant and successful. Look forward to welcoming you back on your next trip. Sincerely, Chris Browne- General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Quiet convenient location

Posted Feb 25, 2017
I had a lot of errands to run after flying to Vancouver, before heading north to Whistler. Great location. Nice quiet clean room. Loved having the microwave!
Comment from Hotel Management
Feb 27, 2017 by GM, Hotel Management
Thanks for the 5 Stars! and the compliments on the clean room, location and the amenities in room. Look forward to welcoming you back again. Best Wishes, Chris Browne- General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Convenient and Quiet

Posted Feb 18, 2017
The Inn is 5 min walk to Skytrain. Close to restaurants. The staff are helpful and the management took positive attitude towards comments. Will stay again in the future.
Comment from Hotel Management
Feb 20, 2017 by GM, Hotel Management
Dear Bill; Thanks for the nice review, it was nice to have you stay with us. Thanks for the compliments on our helpful staff and team, your comments will be shared with our team, as they love hearing back from our guests. Look forward to welcoming you back again. Sincerely, Chris Browne- General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 13, 2017
Stayed for a couple of days. Especially liked the hot tub! Very friendly staff.
Comment from Hotel Management
Feb 14, 2017 by GM, Hotel Management
Thanks for the 5 Stars! Glad you enjoy the hot tub and sauna facilities and also found our staff friendly. Look forward to welcoming you back again. Sincerely, Chris Browne- General Manager
5 out of 5
by Jonathan

Posted Jan 26, 2017 on Hotels
Comment from Hotel Management
Jan 30, 2017 by General Manager, Hotel Management
Dear Jonathan; Thanks for the 5 Stars! It was a pleasure to have you stay with us. Look forward to welcoming you back again. Best Wishes, Chris Browne- General Manager.
4 out of 5
by A verified traveler

Clean! Great Service!

Posted Jan 20, 2017 on Hotels
We had a nice one bedroom suite with kitchenette. Very clean. Well stocked with all needed supplies. Super comfy bed, slept well! Great service from staff after our first room had an awful odour, perhaps a dirty diaper under the bed? We were quickly relocated and apologies were very sincere. We would certainly stay here again. Good restaurant on site, laundry room, and easy parking. Four stars.
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Thanks for the compliments on the great service you received from our staff. Glad to know that the large one bedroom suite with kitchenette facilities and super comfy beds made your stay an enjoyable one. Look forward to welcoming you back again. Best Wishes, Chris Browne-General Manager
4 out of 5
by John

Great Value

Posted Jan 14, 2017 on Hotels
We always know we can count on Accent Inns for a clean, comfortable, quiet stay wherever you are.
Comment from Hotel Management
Jan 18, 2017 by General Manager, Hotel Management
Dear John: Thanks for the lovely review and it is always our pleasure to welcome you back to Accent Inns!. Glad to know you find our rooms consistently clean and comfortable. Look forward to welcoming you back again! Best Wishes, Chris Browne- General Manager
5 out of 5
by Kishan

Nice and Clean

Posted Jan 13, 2017 on Hotels
The hotel room is spacious and clean. Staff are very helpful.
Comment from Hotel Management
Jan 18, 2017 by General Manager, Hotel Management
Dear Kishan; Thanks for the 5 stars! Appreciate the compliments on our spacious, clean rooms and our helpful staff. Look forward to seeing you again! Sincerely, Chris Browne- General Manager
4 out of 5
by Winsen from Santa Clara

Posted Jan 12, 2017 on Hotels
Reasonable price. you can hear the neighbors talking. water and hot water are in the checkin desk. comfy bed
Comment from Hotel Management
Jan 18, 2017 by General Manager, Hotel Management
Dear Winsen, It was a pleasure to have you stay with us. Look forward to welcoming you back on your next trip from Santa Clara. Best Wishes, Chris Browne- General Manager