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Reviews of Accent Inns Burnaby

3 out of 5
Accent Inns Burnaby
3777 Henning Dr, Burnaby, BC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 545 out of 1002 reviews" "
Rating 8 - Good. 360 out of 1002 reviews" "
Rating 6 - Okay. 64 out of 1002 reviews" "
Rating 4 - Poor. 20 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Govan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff from check in to cleaning was extremely friendly to all. There was an sidewalk area that was raised and I tripped on it and almost fell. It was reported and the staff said that it would be reported to the ownership to have it taken care of immediately.
Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is not much to not like about this property. The staff are always nice and are accomodating. This is our go to place when we visit family in Vancouver. Rooms are large and quiet. The property is convenient to where we want to go.
Stayed 1 night in Apr 2024

10/10 Excellent

Sherry, Black Diamond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained and the room was clean and quite large. The staff were friendly, professional and concerned about making our stay perfect.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Paul Garry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for what I needed was a dog barking late at night and trucks early in the morning right outside the door
Stayed 1 night in Apr 2024

10/10 Excellent

Kazimierz

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The duck. Love that so much. But everything was perfect! Thank you!
Stayed 1 night in Apr 2024

10/10 Excellent

Dean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice for any reason. Great wifi and amenities!
Stayed 1 night in Apr 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
After a brief misstep at check in, we had an excellent stay.
Stayed 2 nights in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property, service, amenities and really comfy bed! We will book again soon!
Stayed 2 nights in Mar 2024

10/10 Excellent

Amber

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at Accent Inns. Clean, friendly, and comfortable. Feels like home :)
Stayed 2 nights in Mar 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to where we want to go. Nice area of the city. Great staff. Is our go to place to stay when in Vancouver.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have used this motel for a number of years and have yet to be disappointed.
Stayed 1 night in Mar 2024

10/10 Excellent

Luke

Stayed 1 night in Mar 2024

8/10 Good

Leo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Close to freeways, shopping and restaurants. Short drive away.
Stayed 1 night in Mar 2024

10/10 Excellent

andrew

Stayed 1 night in Mar 2024

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience and close to the places that I like to visit.
Stayed 1 night in Mar 2024

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and the rates are reasonable. We were very happy with our stay again!
Stayed 1 night in Mar 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, and comfortable room
Stayed 2 nights in Mar 2024

8/10 Good

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Noce for doing business around.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jeffrey

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, great staff.
Stayed 16 nights in Jan 2024
Response from David on Mar 5, 2024
Thanks for the compliments and awesome score Jeffrey! - DavidGuest Services

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price. Clean rooms great staff!
Stayed 1 night in Mar 2024

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room, location isn't in the nicest area of town, but the room was fine
Stayed 2 nights in Feb 2024

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 2 nights in Feb 2024
Response from David on Mar 5, 2024
Thanks for the compliments and amazing score Adam !- DavidGuest Services

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is central, rooms are spacious, modern, clean. Skytrain is a block away
Stayed 1 night in Feb 2024

10/10 Excellent

Jarusha

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Quite, central and convenient, and really comfy beds!
Stayed 3 nights in Feb 2024

2/10 Terrible

Sejeong

It was loud with the noise of cars from the road so cannot sleep well. Kids running around after midnight. They put $100 on hold and still not returning it. I need it to be returned right away.
Stayed 3 nights in Feb 2024

10/10 Excellent

Kevin Mac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and accommodating staff
Stayed 2 nights in Feb 2024
Response from David on Mar 5, 2024
Thanks for the kind words and excellent rating Kevin!Hope to see you again soon - DavidGuest Services

10/10 Excellent

Jarusha

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, updated, quiet and convenient! Great staff!
Stayed 2 nights in Feb 2024

8/10 Good

James

Loved being on the ground floor and toy for Rudy. Our door had a big gap. We could see daylight. Room 180
Stayed 1 night in Feb 2024

8/10 Good

Husni

Business traveler
Very convenient, quiet place to stay, in a fairly vibrant area, close to everything. Friendly staff.
Stayed 3 nights in Feb 2024

8/10 Good

sue

Business traveler
Liked: Cleanliness, staff & service
it was fine. the location is at the intersection of a few busy roads. Easy to get to, some stuff around.
Stayed 2 nights in Feb 2024

10/10 Excellent

Yolanda

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great price and facilities
Stayed 6 nights in Jan 2024

10/10 Excellent

Sharon, Winter Garden

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable
Stayed 2 nights in Jan 2024

8/10 Good

Phurbu

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Accent Inns is a motel property in Burnaby that is fairly convenient via Uber to shopping, dining. It is definitely a no frills type of accommodation. The staff are friendly though and helpful. Unfortunately the 2nd day of our stay we saw 2 police cruisers and the lobby front desk dealing with a homeless person. The 3rd day, we could barely sleep because the next room's male guest was so loud for about 4-5 hours from either alcohol or something else. We booked a King room which had a coffee machine, mini fridge, bar sink separate from the bathroom which had a low bath tub. The bed was comfortable, our TV was big, and there was a nice newish sofa and small desk with a comfortable chair if you needed a working space. The carpets need to be updated soon. The windows are also super thin so you can hear anyone talking outside in the parking lot (our room faced the rear parking lot on the main floor). Overall, it was $160 a night for a 3-star motel. At the time of booking a King room at a nicer Hyatt Regency downtown was about $180, but we needed to be in Burnaby and the Airbnb options were not ideal. We would recommend this if you are on a budget, and just need a clean place to rest. If you want a hotel experience with a gym, proper coffee station in your room, those little hotel toiletries and soaps then this is not the place to book.
Stayed 3 nights in Jan 2024

10/10 Excellent

Patti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was simple and the ladies at the desk were friendly and professional. The room was clean and exactly as it should be. Lots of towels and coffee supplies. A variety of pillows and we could park outside our room. The shower could use something with more power and a better fan but there was lots of hot water.
Stayed 3 nights in Jan 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, very clean, no complaints
Stayed 1 night in Jan 2024

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was right across the street from the studio, where I am working.
Stayed 1 night in Jan 2024

8/10 Good

Kathleen

Traveled with family
It was quiet n clean. Nice area.
Stayed 1 night in Jan 2024

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great short term hotel for people coming to town for work or business appointments.
Stayed 2 nights in Jan 2024

10/10 Excellent

Madeline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from David on Mar 5, 2024
Thanks so much for the 5 out of 5 Madeline! - DavidGuest Services

10/10 Excellent

ECLE, Merritt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from David on Mar 5, 2024
Thanks so much for the 5 out of 5!Hope to see you again soon - DavidGuest Services

8/10 Good

Britni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable. It is convenient to access through local transit. If you are driving, there is a lot of parking available. However, the walls are *thin*. As an autistic individual, the constant noise of the neighbouring family (who weren't yelling or screaming, just talking), was distressing. Thankfully they went to bed early. I am not sure if I would stay again based on how thin the walls are.
Stayed 1 night in Jan 2024

8/10 Good

Margarita

Stayed 5 nights in Dec 2023
Response from David on Mar 5, 2024
Thanks for the 4 out of 5 Margarita!Maybe next time we can get the last point - DavidGuest Services

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from David on Jan 3, 2024
Thanks so much for the 10 out of 10 Kenneth! - DavidGuest Services

4/10 Poor

Charanpreet

Liked: Staff & service
There was ant issue in our room.
Stayed 1 night in Dec 2023
Response from David on Jan 3, 2024
Hi Charanpreet,I'm sorry to hear that there was an issue when you stayed with us. Did you bring this to our attention when you were with us? We would have loved to give you a new room as we want to make sure all our guests have a comfortable stay!Warm regards,David Guest Services