Ratings based on 664 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Albergo con appartamenti

Posted Aug 21, 2015
Pros: Centrale
Complesso con alberghi, appartamenti, uffici e club. Non è un vero albergo ma è molto bello.
5 out of 5
Recommended
for Everyone
by A verified traveler from USA

Great hotel!

Posted Aug 18, 2015
We had a great experience at the Auberge! It is an upscale hotel with an included breakfast. The hotel is located in the downtown area so it is extremely convenient to all attractions, shopping and superb restaurants. The rooms were spacious, clean and had nice views of the city/bay. Room service kept everything tidy and included bottled water and chocolates every day! The staff went out of their way to help guests and their suggestions for city attractions and restaurants were spot on. We would especially like to thank Charlotte at the front desk. We had difficulty gaining reservations to one of the best restaurants and she was able to get us in. It was a great meal!
3 out of 5
by A verified traveler

great location but not a "luxury" hotel

Posted Aug 17, 2015
Pros: The location and the spa
Cons: Bigger TV, better décor, the staff was not going out of their way to help. (not like at the Fairmont, which is a similar price)
Location: The location is amazing, downtown, convention centre
The bed was very comfortable, but the room itself was quite dated. The TV was really old/small and the décor was dated. It is a pet peeve, but the wood types/colours were all different. The wood on the kitchen cabinets didn't match the wood on the TV stand which didn't match the wood on the doors. It just felt really busy. Also, the artwork was pretty ugly. Not what I was expecting from a "Luxury" hotel. The hallway carpets on my floor (8) seemed dirty to me, but the room itself was quite clean
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel right near the harbor and cruise termi

Posted Aug 14, 2015
Pros: Location, looks, cleanliness
Cons: no comment
Location: Everything is right there. The harbor, Gastown (historic district), shops restaurants, park, beautiful scenery.
Very comfortable and clean. Staff were very friendly. Great location. Provided great service to cruise passengers.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 8, 2015
Excellent location.great staff. Fitness centre state of the art.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle,Washington

Family Fun

Posted Aug 2, 2015
Excellent customer service from start to finish! Hotel centrally located convient to everything downtown - hotel could use a little updating.
5 out of 5
Recommended
for Everyone
by A verified traveler from Norwalk, CT

Nice hotel. Walk to cruise terminal.

Posted Jul 31, 2015
Pros: Great location. Close to everything downtown Vancouver.
Arrived at hotel very early from cruise ship (9 AM) and they allowed us to check into our room immediately. Staff was very accommodating and room was comfortable and clean. Nice continental breakfast included.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wirral, UK

City hotel located near Coal Harbour

Posted Jul 20, 2015
The hotel is handily located for the Coal Harbour area and downtown Vancouver in general. Overall, it was functional and our deluxe room was comfortable, though not especially large. The staff were very helpful in arranging an emergency dental appointment and also forwarding a mobile phone that we left in the room safe. The breakfast room is quite small and became very busy at times (the hotel does not have a restaurant). Car parking was quite expensive at CAD36 per day.
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Night before cruise

Posted Jul 18, 2015
Pros: Bath robes, bedding, breakfast, pool/hot tub.
Cons: Mural on ugly wall.
Location: Right near the pier. We walked to Stanley Park. All the buses to sites are right around the block. Lots of restaurants.
Such a nice place. So close to pier. They took our luggage to the ship for us so we could do the Hop on/Hop off bus tour of the city without worry of making it back by check out time. We enjoyed the pool and hot tub and our breakfast. Loved the robes and the comfortable bed. Only negative our view was the back of an ugly building but we were not in the room long enough for that to be a bother.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2015
Room is clean and comfortable. Breakfast is ok. Staff is very nice.