Ratings based on 817 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 9, 2016
It was perfect we had a group of 5 and it was close enough to Rogers Arena that we could walk. Staff was pleasant all good, Thanks
Comment from Hotel Management
Feb 9, 2016 by Anastasios Theodoropoulos, Hotel Management
Dear Guest, Thank you for your feedback regarding your stay at the BEST WESTERN PLUS Chateau Granville Hotel. We are delighted to hear you and your group enjoyed your stay with us. We are commended for our ideal location in the heart of Vancouver close to the cities’ attractions such as Roger’s Arena. We pride ourselves on our customer service, so it brings us great satisfaction to hear that our team delivered excellent guest service during your stay with us. We appreciate you taking the time to write to us about your experience. Thank you for choosing our hotel and we look forward to seeing you on your next stay. Best regards, Anastasios Theodoropoulos General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from m.s

Nice hotel on granville strret

Posted Feb 8, 2016
It was a good experience. The hotel was very clean and staff was really good treated us very well.
Comment from Hotel Management
Feb 9, 2016 by Anastasios Theodoropoulos, Hotel Management
Dear Maggie, Thank you for your feedback regarding your stay at the BEST WESTERN PLUS Chateau Granville Hotel. We are delighted to hear you enjoyed your stay with us. We pride ourselves on our customer service, so it brings us great satisfaction to hear that our team delivered with excellent guest service. We appreciate you taking the time to write to us about your experience. Thank you for choosing our hotel and we look forward to seeing you on your next stay. Best regards, Anastasios Theodoropoulos General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Awesome people

Posted Feb 7, 2016
The staff at this motel where very helpful! Comfortable beds, and good service!
Comment from Hotel Management
Feb 9, 2016 by Anastasios Theodoropoulos, Hotel Management
Dear Guest, Thank you for your feedback regarding your stay at the BEST WESTERN PLUS Chateau Granville Hotel. We are delighted to hear you enjoyed your stay with us along with the comfortable beds. Thank you for your feedback in regard to our team, we pride ourselves on our customer service, so it brings us great satisfaction to hear that our team were helpful to your during your stay with us. We appreciate you taking the time to write to us about your experience. Thank you for choosing our hotel and we look forward to seeing you on your next stay. Best regards, Anastasios Theodoropoulos General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 5, 2016
It was a comfortable stay, room is clean and friendly staff.
Comment from Hotel Management
Feb 5, 2016 by Anastasios Theodoropoulos , Hotel Management
Dear Guest, Thank you for your feedback regarding your stay at the BEST WESTERN PLUS Chateau Granville Hotel. We are delighted to hear you enjoyed our hotel. We pride ourselves on our customer service, so it brings us great satisfaction to hear that our team delivered our hotel promise, with excellent and friendly guest service. We appreciate you taking the time to write to us about your experience. Thank you for choosing our hotel and we look forward to seeing you on your next stay. Best regards, Anastasios Theodoropoulos General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from calgary

Perfect girls weekend

Posted Feb 1, 2016
Great hote was large enough to fit 4-6 people but they charge an extra person fee. I'm not sure why because it for 4-6 ppl. My assumption is that anything over that amount is extra?.... Excellent location Staff were excellent Felt very safe at night coming in they checked id and car was safe as someone was always walking around checking the area Lots or restaurants/ pubs and stores close by and wishing walking distance. We walked and drove a lot. The rain ne'er seemed to end.
Comment from Hotel Management
Feb 5, 2016 by Anastasios Theodoropoulos , Hotel Management
Dear Jessie, Thank you for your feedback regarding your stay at the BEST WESTERN PLUS Chateau Granville Hotel. We are delighted to hear you enjoyed our hotel. We pride ourselves on our customer service, so it brings us great satisfaction to hear that our team delivered our hotel promise, with excellent guest service. We are commended for our ideal location in the heart of Vancouver close to all the cities’ attractions, it is great to hear that you were able to explore our beautiful city. Our rooms are based on double occupancy, for any additional people staying in the room we have a $20 charge per person. We appreciate you taking the time to write to us about your experience. Thank you for choosing our hotel and we look forward to seeing you on your next stay. Best regards, Anastasios Theodoropoulos General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from USA

Convenient walk to Yaletown

Posted Jan 30, 2016
Great hotel within walking distance to many hotels and bars in Yaletown. Only drawback is construction nearby but thankfully only during the day.
Comment from Hotel Management
Feb 1, 2016 by Anastasios Theodoropoulos, Hotel Management
Dear Guest, Thank you very much for sharing your experience at the BEST WESTERN PLUS Chateau Granville Hotel. We are commended for our ideal location in the heart of Vancouver close to the cities’ attractions, shopping, and public transportation. It’s great to hear that you had the chance to walk around our wonderful city! We understand that the construction can be frustrating and unfortunately, as our city has been undergoing a construction boom for some time, this disruption is city wide. We appreciate your feedback. Thank you for choosing our hotel and we look forward to welcoming you on your next stay with us. Best regards, Anastasios Theodoropoulos General Manager
Comment from Hotel Management
Feb 1, 2016 by Anastasios Theodoropoulos, Hotel Management
Dear Guest, Thank you very much for sharing your experience at the BEST WESTERN PLUS Chateau Granville Hotel. We are commended for our ideal location in the heart of Vancouver close to the cities’ attractions, shopping, and public transportation. It’s great to hear that you had the chance to walk around our wonderful city! We understand that the construction can be frustrating and unfortunately, as our city has been undergoing a construction boom for some time, this disruption is city wide. We appreciate your feedback. Thank you for choosing our hotel and we look forward to welcoming you on your next stay with us. Best regards, Anastasios Theodoropoulos General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location! Nice room! Great price!

Posted Jan 28, 2016
Our room was quite nice for what we paid. Top floor with a balcony looking over Granville street! My only complaint is that the blankets on the bed were a little too thin for my liking.
Comment from Hotel Management
Jan 31, 2016 by Anastasios Theodoropoulos , Hotel Management
Dear Guest, Thank you for your feedback regarding your stay at the BEST WESTERN PLUS Chateau Granville Hotel. We are delighted to hear you enjoyed your stay with us along with the views of downtown Vancouver from the balcony. Thank you for your feedback in regard to the blankets, we have an additional blanket in our wardrobe that can be used to keep our guests comfortable. We appreciate you taking the time to write to us about your experience. Thank you for choosing our hotel and we hope to see you on your next stay. Best regards, Anastasios Theodoropoulos General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

駅から少し遠い

Posted Jan 26, 2016
全体的に良かったと思う!もう少し部屋の中のアメニティがあれば良かったなーとも思う!広いし、文句はありません!
Comment from Hotel Management
Jan 29, 2016 by Anastasios Theodoropoulos , Hotel Management
Dear Guest, Thank you for your feedback regarding your stay at the BEST WESTERN PLUS Chateau Granville Hotel. We are delighted to hear you had a pleasant stay with us. We appreciate you taking the time to write to us about your experience. Thank you for choosing our hotel and we look forward to seeing you on your next stay. Best regards, Anastasios Theodoropoulos General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2016
The elevators were very slow and it took a lot of time to get up and down from my high floor. There was a lot of street noise and the neighborhood wasn't very appealing. The room was very nice, very neat and clean.
Comment from Hotel Management
Jan 26, 2016 by Anastasios Theodoropoulos , Hotel Management
Dear Guest, Thank you for your feedback regarding your stay at the BEST WESTERN PLUS Chateau Granville Hotel. We are delighted to hear you enjoyed your room. Being in the heart of the entertainment district there is a certain level of urban activity that takes place. We are commended for our ideal location in the heart of Vancouver close to the cities’ attractions, shopping, and public transportation. Thank you for your feedback in regard to the elevators. We appreciate you taking the time to write to us about your experience. Thank you for choosing our hotel and we hope to see you on your next stay. Best regards, Anastasios Theodoropoulos General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from o

Close to everything

Posted Jan 25, 2016
They let you check in your luggage if room isn't ready yet or after check out. Staff was nice and lots of good food nearby as well as sky train and shopping.
Comment from Hotel Management
Jan 25, 2016 by Anastasios Theodoropoulos , Hotel Management
Dear Katelyn, Thank you for your feedback regarding your stay at the BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre. We are delighted to hear you had such a pleasant stay with us. We pride ourselves on our customer service, so it brings us great satisfaction to hear that our team delivered our hotel promise, with excellent guest service. It is great to hear that you were able to explore our beautiful city, we are commended for our ideal location in the heart of Vancouver close to all the cities’ attractions! We appreciate you taking the time to write to us about your positive experience. Thank you for choosing our hotel and we look forward to seeing you on your next stay. Best regards, Anastasios Theodoropoulos General Manager