Thank you for taking the time to write a review. We appreciate your comments and regret to hear that you were disappointed with the value of our property. We aim to provide all of our guests with a high-quality experience, and will be looking into the pool temperature.We hope you give us another chance soon, so we can share a more positive experience.

Thank you for taking the time to write a review. We appreciate your comments and regret to hear that you were disappointed with the value of our property. We aim to provide all of our guests with a high-quality experience, and we will be addressing the issues reported.We hope you give us another chance soon, so we can share a more positive experience.

Thank you for taking the time to provide valuable feedback about your room. We apologize that your experience was less than ideal, and the matter has been investigated. There is no record of a phone call direct to our front desk and Expedia never reached out to us. We would be more than happy to refund you due to the weather and driving conditions as we understand these things happen. We hope you will give us another chance to prove ourselves and phone us directly for future reservations.