Ratings based on 2,459 Verified Reviews

3.6 out of 5
74% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Close to bus, great connections that way.

Posted Apr 24, 2017
Bathroom was very dirty. Hair all over the floor and shower had not been cleaned. Staff was. Wry friendly and helpful.
Comment from Hotel Management
Apr 24, 2017 by Zoeb Manji, Hotel Management
Dear Guest, Dear Guest, Thank you for choosing to stay with us at the Coast Vancouver Airport Hotel and for taking the time to review your stay. I was terribly disappointed to read your room was not cleaned to our usual standards. I can assure you this is not a normal occurrence and every precaution will be taken to ensure such instances do not reoccur. I really hope we have the opportunity to welcome you back in the near future to provide a much improved stay. Kind Regards, Zoeb Manji Guest Relations Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Quiet Hotel in the midst of busy intersection

Posted Apr 24, 2017
Pros: Our room was facing the back where there were less traffic and noise. Validated parking.
Cons: Curtains didn't work properly. Exercise room needs attention out of water, no workout towels. The shower didn't have tray for soap, and too slippery
Location: Located on a busy intersection, not much services in vicinity.
OK hotel. For the price, I was expecting better quality. Service was good and friendly. Facilities a bit dated. Room was comfortable - a bit dark.
Comment from Hotel Management
Apr 24, 2017 by Zoeb Manji, Hotel Management
Dear Guest, Thank you for choosing to stay with us at the Coast Vancouver Airport Hotel and for taking the time to rate your stay. Rest assured we have taken all your points on board and are working hard to fix the issues you mentioned. We hope to be able to welcome you back in the near future for a seamless stay for all the right reasons. Sincerely, Zoeb Manji Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Castlegar, BC

Airport hotel with free airport shutttle

Posted Apr 24, 2017
Pros: proximity to airport and the shuttle service day and night.
Cons: professionalism of the day shuttle driver, the controls of the heating system in the room.
Location: --
I have stayed here before and liked the convenience for a one night stay during travel. I found the day shuttle driver disinterested in helping me with my baggage, and the room heat/cooling system baffling but other than that, clean, pleasant, quiet and comfortable. The prices seems to have take quite a leap since I was last there two years ago.
Comment from Hotel Management
Apr 24, 2017 by Zoeb Manji, Hotel Management
Dear Guest, Thank you for choosing to stay with us at the Coast Vancouver Airport Hotel and for taking the time to rate your stay. We are happy you enjoyed your time with us and found our location ideal for your needs. I am sorry our shuttle driver seemed disinterested. I have passed this information on for training purposes. We have recently reviewed our pricing structure and they are in line with our competitors and Vancouver in general. look forward to welcoming you back in the near future. Kind Regards, Zoeb Manji Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from victoria canada

Convenient clean comfortable hotel.

Posted Apr 24, 2017
We were there for a tournament and were pleased with the comfort and cleanliness. Whitespot food was good.
Comment from Hotel Management
Apr 24, 2017 by Zoeb Manji, Hotel Management
Dear Guest, Thank you for choosing to stay with us at the Coast Vancouver Airport Hotel and for taking the time to rate your stay. We are happy you enjoyed your time with us and look forward to welcoming you back in the near future. Kind Regards, Zoeb Manji Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Affordable convenience

Posted Apr 24, 2017
Hotel staff are nice. The facilities are clean.We used the shuttle service and the driver is courteous and helpful too. I accidentally left my phone and other stuff in their lobby while checking in and they were able to keep it and give it back to me. Affordable convenience.
Comment from Hotel Management
Apr 24, 2017 by Zoeb Manji, Hotel Management
Dear Guest, Thank you for choosing to stay with us at the Coast Vancouver Airport Hotel and for taking the time to rate your stay. We are happy you enjoyed your time with us and especially found the facilities clean, the shuttle helpful and our staff courteous. We truly look forward to welcoming you back in the near future. Kind Regards, Zoeb Manji Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Posted Apr 23, 2017
Nice hotel, clean, close to the airport. Only negative was the hotel shuttle which was slow (due to problems with shuttle bus), but driver was super nice guy.
Comment from Hotel Management
Apr 24, 2017 by Zoeb Manji, Hotel Management
Dear Guest, Thank you for choosing to stay with us at the Coast Vancouver Airport Hotel and for taking the time to rate your stay. We are happy you enjoyed your time with us and look forward to welcoming you back in the near future. Kind Regards, Zoeb Manji Guest Relations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 22, 2017
Location: CLOSE TO PUBLIC TRANSIT
NICE HOTEL QUIET COMFORTABLE AND VERY CLOSE TO AIRPORT
Comment from Hotel Management
Apr 22, 2017 by Zoeb Manji, Hotel Management
Thank you so much for your wonderful review! The team was so proud to read your kind words and it is so motivating for us to read such positive feedback. I was delighted to read that you found our hotel to be clean and comfortable and the location to be convenient and accessible. I hope we have the pleasure to welcome you back to the Coast Vancouver Airport Hotel again soon. Sincerely, Zoeb Manji Guest Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel, close to airport and shopping

Posted Apr 22, 2017
Only spent 1 night - very comfortable, restaurant on site and close to airport
Comment from Hotel Management
Apr 22, 2017 by Zoeb Manji, Hotel Management
Dear Guest, Thank you for staying with us at the Coast Vancouver Airport Hotel and for taking the time to provide feedback regarding your stay. I was delighted you enjoyed your stay with us and found the hotel to be comfortable and convenient. We look forward to welcoming you back in the near future. Kind Regards, Z.Manji Guest Relations Manager
1 out of 5
by A verified traveler

Posted Apr 21, 2017
I stayed at Coast Vancouver Airport last weekend for one night unfortunately, we did not satisfy with our stay. After long drive back from Seattle, we just wanted a take shower and rest, as we checked in the room, I noticed the toilet seat was dirty with urine stains, and hair in the walk in shower, I was too tired to request a room change, so I cleaned up the toilet and shower anyway. After shower, I went straight to bed, the bed sheet looked clean but the pillow case smelled like cigarette, so I had to put a towel on top of the pillow and thought I could finally rest, here's the worst part, the room is so noisy that my partner and I barely slept. In the morning, we had to catch an early flight, we definitely needed coffee to stay awake due to lack of sleeping from the night before, I pull out the coffee pot, again, coffee stains on the pot.. This is very disappointing as hotels are supposed to provide guests with comfortable environment to rest. I don't expect superior standard, but this property did not even meet the basic standard on cleanliness. I have been working in hotel industries for years, this is definitely unacceptable.
4 out of 5
Recommended
for Everyone
by A verified traveler from j

Convenient close to airport

Posted Apr 20, 2017
Had to wait 1 hour for shuttle bus but got free upgrade without asking so our stay was great
Comment from Hotel Management
Apr 21, 2017 by Zoeb Manji, Hotel Management
Dear Guest, Thank you for staying with us at the Coast Vancouver Airport Hotel and for taking the time to provide feedback regarding your stay. I was delighted to read you enjoyed your time with us and i truly look forward to welcoming you back in the near future. Kindest Regards, Zoeb Manji Guest Relations Manager