Ratings based on 2,236 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
74% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Very helpful staff .

Posted Dec 1, 2016
Pros: Staf,, room,
Cons: Jack hammer at 11 am
Location: Good location
Jack hammer at 11 am was not helpful, should have waited till 12. Otherwise, great hotel.
Comment from Hotel Management
Dec 2, 2016 by Zoeb Manji, Hotel Management
Dear Guest, Thank you for choosing to stay at the Coast Vancouver Airport Hotel and for taking the time to leave feedback regarding your stay. I was delighted to read than you found the staff and room delightful. In regards to the noise, we are currently undergoing a refurbishment of the property. We ensure that work starts at 11am and ends at the check in time of 3pm. I hope to see you again soon at the Coast Vancouver Airport Hotel. Kind Regards, Zoeb Manji Guest Relations Manager
4 out of 5
by A verified traveler from Nanaimo

Conveniently close to airport.

Posted Nov 27, 2016
Pros: Having the White Spot restaurant on site is great because I arrived late and was still able to get a meal without leaving the building.
Location: Within minutes drive to the airport.
A comfortable clean accommodation that provides free transportation to the airport. This is my third stay here. The updated renovations are really nice.
Comment from Hotel Management
Nov 27, 2016 by Zoeb Manji, Hotel Management
Dear Guest, Thank you for staying with us at the Coast Vancouver Airport Hotel. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels. At Coast, we strive to deliver a refreshing stay each and every visit, and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better.  We look forward to welcoming you back soon. Kind Regards, Zoeb Manji Guest Relations Manager
4 out of 5
by A verified traveler from Hua Hin, Thailand

Hotel close to the Vancouver Airport.

Posted Nov 22, 2016
Pros: It provides what I need when travelling: i.e. a close to airport, clean hotel with a shuttle bus.
Cons: Very old fashioned heater/air con. But works pretty well.
Renovations are quite nice. This hotel is older and looked it as close as last year, but recently it is much better, more comfortable. Nothing high end ... but perfect for what it is, i.e. an airport hotel with an efficient shuttle bus and good service.
Comment from Hotel Management
Nov 29, 2016 by Zoeb Manji, Hotel Management
Dear Guest, Thank you for staying with us at the Coast Vancouver Airport Hotel. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels. At Coast, we strive to deliver a refreshing stay each and every visit, and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. We look forward to welcoming you back soon. Sincerely, Zoeb Manji ​Guest Relations Manager
5 out of 5
by A verified traveler

Very nice and convenient.

Posted Nov 22, 2016
I enjoyed my stay. It was brief and only one night. My business was at the airport so the location is convenient. The front desk woman was very helpful. She was smiling and courteous, excellent individual.
Comment from Hotel Management
Nov 27, 2016 by Zoeb Manji, Hotel Management
Dear Ingeborg Patterson, Thank you for staying with us at the Coast Vancouver Airport Hotel. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels. At Coast, we strive to deliver a refreshing stay each and every visit, and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better.  We look forward to welcoming you back soon. Kind Regards, Zoeb Manji Guest Relations Manager
4 out of 5
by A verified traveler

Close to airport with shuttle service

Posted Nov 17, 2016
Selected this hotel for it's complementary shuttle service and close proximity to the airport. We were only at the hotel for 6 hours in the middle of the night so didn't have a chance to use or observe much of the facilities. Would stay again for airport layover.
Comment from Hotel Management
Nov 29, 2016 by Zoeb Manji, Hotel Management
Dear Guest, Thank you for staying with us at the Coast Vancouver Airport Hotel. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels. At Coast, we strive to deliver a refreshing stay each and every visit, and are so glad to hear you enjoyed your time with us. We truly appreciate knowing about your experience so we can share with our team to celebrate our successes, as well as continually improve so we can make each stay a little better. We look forward to welcoming you back soon. Sincerely, Zoeb Manji ​Guest Relations Manager
4 out of 5
by A verified traveler from Kelowna

Airport convenience

Posted Nov 16, 2016
Pros: Proximity to the airport was the most important factor in choosing this hotel. Price was hard to beat. Free shuttle service to and from the airport.
Cons: Newly renovated but colour choice, grey, was a bit cold. No shelf in shower for toiletries. Shuttle was full in the morning so we had to take a taxi.
Location: Close to the airport.
Refurbished and clean hotel. Comfortable bed. Convenient for the airport.
Comment from Hotel Management
Nov 27, 2016 by Zoeb Manji, Hotel Management
Dear Guest, Thank you for staying with us and for taking the time to post feedback in regards to your recent stay at the Coast Vancouver Airport Hotel. I was happy to read that you found the location of the hotel perfect for your travel needs and you felt value when booking with us. In regards to the bathrooms the hotel is currently being refurbished, including all bathrooms, and this is due to be completed in the new year. We look forward to seeing you again soon. Kind Regards, Zoeb Manji Guest Relations Manager
2 out of 5
by A verified traveler

Would not stay again.

Posted Nov 16, 2016
Pros: Close to airport. Lobby is okay. Not much more to like
Cons: Hallways are dirty, rooms not very clean, very outdated.
Location: Nothing near by. Only whitespot for food. Not a very nice neighbourhood
Comment from Hotel Management
Nov 18, 2016 by Zoeb Manji, Hotel Management
Dear Guest, Thank you for taking the time to leave feedback in regards to your recent stay at the Coast Vancouver Airport Hotel. I am sorry that your stay was not an exceptional one. The hotel is currently undergoing a refurbishment and this will be completed in the new year. We would love for you to come back and experience one of our newly refurbished rooms. In regards to the location we are situated close to the airport and only 20 minutes to downtown Vancouver via public transport. There is also an abundance of restaurants and bars in the area which the reception team would be happy to point out to you upon request. Once again thank you for choosing to stay at the Coast Vancouver Airport Hotel and i hope to be able to welcome you back soon. Kind Regards, Zoeb Manji Guest Relations Manager
2 out of 5
by A verified traveler

Would not recommend.

Posted Nov 15, 2016
Pros: Close to airport. Nothing else to add.....................
Cons: Not clean, very outdated, sketchy area. Would not stay again.
Location: Not much near by. Horrific pub attached. Smelled like urine and had several drunk people at the bar. Left immediately. Only other choice is white spot
Comment from Hotel Management
Nov 20, 2016 by Zoeb Manji, Hotel Management
Dear Guest, Thank you for staying with us at the Coast Vancouver Airport Hotel. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels. At Coast, we strive to deliver a refreshing stay each and every visit, and are disappointed that we fell short on your time with us. We truly appreciate knowing about your experience so we can share with our team and work to continually improve. I know that does not change your experience, but rest assured we have heard your concerns and are doing our best to address them.  I hope we have the opportunity to welcome you back soon and deliver a great Coast Hotels stay. Sincerely, Zoeb Manji Guest Relations Manager
3 out of 5
by A verified traveler

Posted Nov 13, 2016
No hand rails in bath tub. Because of only one desk clerk on shift they were unable to take your phone calls when you had a request.
Comment from Hotel Management
Nov 27, 2016 by Zoeb Manji, Hotel Management
Dear Guest, Thank you for staying with us at the Coast Vancouver Airport Hotel. We know that you have many options when deciding where to stay, and we appreciate you choosing Coast Hotels. At Coast, we strive to deliver a refreshing stay each and every visit, and are disappointed that we fell short on your time with us. We truly appreciate knowing about your experience so we can share with our team and work to continually improve. I know that does not change your experience, but rest assured we have heard your concerns and are doing our best to address them.  I hope we have the opportunity to welcome you back soon and deliver a great Coast Hotels stay. Kind Regards, Zoeb Manji Guest Relations Manager
3 out of 5
by A verified traveler

Posted Nov 13, 2016
Pros: big beds
Cons: took away my towels, tea and coffee before i checked out
Location: 10 min bus ride to train station
There was no pickup from the hotel because when i phoned, the shuttle only shows between every half hour on the hour. Large beds. A very small gym.
Comment from Hotel Management
Nov 29, 2016 by Zoeb Manji, Hotel Management
Dear Guest, Thank you for staying with us at the Coast Vancouver Airport hotel. I was happy to read you enjoyed the comfort of our beds. In regards to the shuttle bus you can cal us directly from the airport house phone and we will send the driver to pick you up immediately. We hope to see you again soon! Kind Regards, Zoeb Manji