Ratings based on 717 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
79% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from BC Interior

Convenient location

Posted Sep 26, 2016
Pros: Convenient location and breakfast that comes with the room
Cons: Rooms could use updating, seem a bit tired
Not bad rooms but could use some updating. Beds very comfortable and location is great for getting around North Vancouver. All in all an enjoyable stay.
Comment from Hotel Management
Sep 27, 2016 by GM, Hotel Management
Dear Guest, We appreciate your feedback and comments as they are very valuable to us. We would like you to revisit us more often with your family and friends to enjoy our passion for hospitality. We wish the very best, General Manager
3 out of 5
by A verified traveler

It is One star Hotel

Posted Sep 26, 2016
Pros: Breakfast - is good -
Cons: Lot of renovation is needed - not sure what they can do about sounds since the property sits next to busy road (not high way though)
Location: Ideally located for many must visit places of vancouver
Very Old hotel - cracked sink - water drained very slowly from sink... early morning heavy machinery sounds not sure what it is ...
Comment from Hotel Management
Sep 26, 2016 by GM, Hotel Management
Dear Guest, We appreciate your feedback and comments as they are very valuable to us. We would like you to revisit us more often with your family and friends to enjoy our passion for hospitality. We wish the very best, General Manager
4 out of 5
by A verified traveler from Toronto

Nice Hotel, good location

Posted Sep 23, 2016
Pros: Price is fair. Hotel is clean. Staff is really nice.
Cons: Not too much. Traffic on Capilano Road is heavy, a bit noisy during the day time and early evening. However, will not bother your sleep.
Location: Capilano Suspension Bridge, Grouse Mountain (North Vancouver) Stanley Park, coal harbour (Vancouver side)
I thought it is not easy to access downtown, however, my experience was pretty good. close to Capilano Bridge, only one bus stop to Vancouver and several stops to the City Centre. Most important thing: the price is fair.
Comment from Hotel Management
Sep 23, 2016 by GM, Hotel Management
Dear Guest, We thank you for sharing your thoughts with us.Your feedback is very valuable for us as it is a gift to us We would happy have you back more often with your family and friends. With best wishes, GM
3 out of 5
by A verified traveler

Posted Sep 22, 2016
It's a little run down and not the best facilities It's not a bad location
Comment from Hotel Management
Sep 23, 2016 by gm, Hotel Management
Dear Guest, We appreciate your feedback and comments.It is of immense value to us. Please revisit us to grace us. With best, GM
3 out of 5
by A verified traveler

Convenient location on the North Shore

Posted Sep 21, 2016
Pros: Location
Cons: Install a refrigerator. Improve air quality.
Location: Capilano Suspension Bridge Grouse Mountain Ambleside Park Park Royal
This is a Motel with outside entrances. However, it was quiet, and the bed was comfortable. On the downside, is smelled musty, and there was no refrigerator. Wifi was very slow in the evenings.
Comment from Hotel Management
Sep 21, 2016 by GM, Hotel Management
Dear Guest, We appreciate your feedback and comments as they are very valuable to us. We noted your comments and will work on it. We would like you to revisit us more often with your family and friends to enjoy our passion for hospitality. We wish the very best, General Manager
4 out of 5
by A verified traveler from vancouver island

Nice motel close to bus for downtown Vancouver

Posted Sep 10, 2016
Pros: Beds, pillows, convenience
Cons: Nice room, morning traffic was the only issue. Quiet in the evening
Location: Very convenient
Easy access to capilano ..nicely updated, clean, easy ckeckin
Comment from Hotel Management
Sep 11, 2016 by GM, Hotel Management
Dear Guest, We appreciate your feedback and value it. We will be happy to have back with us and shower you with our hospitality. We wish you the very best, GM
2 out of 5
by A verified traveler from okotoks ab.

Old dated hotel

Posted Sep 6, 2016
Clean beds but old and worn Cracked sink . Water stained ceilings
Comment from Hotel Management
Sep 6, 2016 by GM, Hotel Management
Dear Guest, We appreciate your feedback and apologies for the inconvenience. with best wishes, GM
2 out of 5
by A verified traveler

Necesita una remodelacion

Posted Sep 1, 2016
Pros: Ubicacion aunque lejos del Centro de Vancouver
Cons: Instalaciones y desayuno
Hotel bien situado en North Vancouver pero las instalacione muy mejorables
Comment from Hotel Management
Sep 2, 2016 by GM, Hotel Management
Dear Guest, We appreciate your feedback and comments as they are valuable to us. We are an old property but neat, clean and well maintained. We would be happy to see you back with us for our hospitality. With best, GM
1 out of 5
by A verified traveler

Posted Sep 1, 2016
Pros: the day I left
Cons: check to make sure appliances are working
air conditioner was not working room was very hot and no fridge.
Comment from Hotel Management
Sep 2, 2016 by GM, Hotel Management
Dear Guest, Our apologies to you but only wish that you had contacted our front desk personnel to resolve the issue during your stay. With best, GM
3 out of 5
by A verified traveler

Posted Aug 29, 2016
Cons: The rooms need to be thoroughly cleaned. And they need to not have broken mattresses for their customers to sleep on.
Location: It was nice to be close to the Aquarium.
Our stay was average. Obviously you get what you pay for. This is a great place if you're looking to save money, but the quality isn't great. Our room was dirty (old fries, socks, etc. under the bed). And there was a broke spring in the mattress that stabbed my spouses foot when he laid down. We're thankful we didn't have to dish out large amounts of money for an overnight stay in Vancouver, but I'm not sure we'd stay here again.
Comment from Hotel Management
Sep 4, 2016 by GM, Hotel Management
Dear Guest, We appreciate your feedback and value it. We wish you had informed our front desk personnel to resolve your issues. With best, GM