Ratings based on 809 Verified Reviews

3.6 out of 5
79% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Adequate for some purposes

Posted May 21, 2017
A bit run down but clean hotel. Decent breakfast. Close to Stanley Park and Suspension Bridge. Nearby Earl's Restaurant is a classy, excellent restaurant, but not many other restaurants nearby. Parking good. Room rates are reasonable. If you're looking for a relatively convenient location without spending a lot of money or expecting luxurious accomodations, this is OK.
Comment from Hotel Management
May 22, 2017 by GM, Hotel Management
Dear Mark, We appreciate your feedback and comments. We will be happy to have you back with us more often. Our best and sincere wishes are always with you. General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Sunshine Coast Canada

East access to downtown

Posted May 17, 2017
Greeted by very friendly smiling staff. Room was clean, quiet (weekday), comfortable beds and everything you need for a nights stay. Breakfast hot and fresh with sausage, eggs, make your own waffles, fresh fruit and juices and more. Pool and hot tub was closed for winter season so take note of that. Price was reasonable too. We would definitely stay again.
Comment from Hotel Management
May 18, 2017 by GM, Hotel Management
Dear Guest, We appreciate your feedback and comments as they are very valuable to us. We would be happy to have you back with us and you will enjoy our pool facilities also from next week. With best wishes, GM
3 out of 5
by A verified traveler

Nothing fancy no inside pool , breakfast was not

Posted Apr 23, 2017
Well basic nothing to say because it is just one night but beds were not stable, breakfast was not all that
Comment from Hotel Management
Apr 23, 2017 by GM, Hotel Management
Dear Guest, We appreciate your feedback but we do not agree with your views. With best,
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Great for an evening walk

Posted Apr 18, 2017
Pros: Good breakfast, clean rooms
Cons: Shower head height - only good for someone 5' or less Empty out the outdoor pools - area could be used in a horror film
Location: Awesome for a hike along Capilano River
Good location, easy to get to, lots of attractions nearby
Comment from Hotel Management
Apr 18, 2017 by gm, Hotel Management
Thank you dear Guest, we value your feedback. Please do visit us more often with your family and friends. With best wishes, General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Port Hardy

Posted Apr 17, 2017
Pros: I enjoyed the feeling of comfort of my own home
Location: It is close to shopping and easy to find
I stayed one night passing through Vancouver from safety courses on the Mainland. It is a beautiful place and the staff is very pleasant.
Comment from Hotel Management
Apr 18, 2017 by GM, Hotel Management
Thank you dear Guest, We value your feedback. Please do visit us more often with your family and friends. With best wishes, G eneral Manager
1 out of 5
by A verified traveler

Terrible

Posted Apr 2, 2017
I've stayed in Comfort Inns before and found them to be clean and a reasonable standard. This hotel very much in need of a complete overhaul. There were hairs in the bathroom sink, the tub was dirty and the breakfast room is disgusting. All of the chairs are stained and dirty. For $140/night I would expect the place to be clean and in much better condition.
Comment from Hotel Management
Apr 4, 2017 by GM, Hotel Management
Dear Guest, We appreciate your feedback and comments. We wish if you had informed front desk about the hair in the sink. However our apologies to you. With best wishes, GM
5 out of 5
Recommended
for Everyone
by A verified traveler from Northern Alberta

Quiet, clean, comfortable and close to everything!

Posted Mar 25, 2017
Pros: Everything!
Cons: Well, price is always a concern. It was a bit high, but hey, it is beautiful North Vancouver, with a ten minute walk to the seawall.
Location: As i said above, location is perfect to walk along Marine drive, or go to the beach. It was great.
I found the rooms to be very stylish and quiet, and the beds very comfy. The staff were all very nice, and the grounds were spanky clean. I like that there was a desk in the room, and a charging station. Also a microwave was handy, and the little kitchen just perfect. I felt safe and secure. Walking distance to al sorts of stores, restaurants, nature walks, the seawall. Great place. Even the complimentary breakfast was pretty darn good.
Comment from Hotel Management
Mar 29, 2017 by GM, Hotel Management
Dear Guest, We appreciate your feedback and comments. We would be happy to have you back with us more often. With best wishes, GM
4 out of 5
by Raphael

Posted Feb 21, 2017 on Hotels
Good, clean, quiet room. Breakfast included was great!
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Dear Guest, We appreciate your feedback and comments as they are very valuable to us. We would like you to revisit us more often with your family and friends to enjoy our passion for hospitality. We wish the very best, General Manager
5 out of 5
by Jordan

Excellent value

Posted Feb 13, 2017 on Hotels
For the price this hotel was excellent. Comfortable beds and good breakfast.
Comment from Hotel Management
Feb 15, 2017 by General Manager, Hotel Management
Dear Guest, We appreciate your feedback and comments as they are very valuable to us. We would like you to revisit us more often with your family and friends to enjoy our passion for hospitality. We wish the very best, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Whistler. BC

Convienant location .....

Posted Feb 13, 2017
Quick access off major highway located in a fairly quiet area that is close to shopping, beaches and a variety of restaurants. This hotel offers lots of parking with easy access to rooms. I always get a great sleep... Breakfast offers a standard assortment of both hot and cold food. Staff have always been friendly. Overall it's a good choice for a short stay.
Comment from Hotel Management
Feb 14, 2017 by GM, Hotel Management
Dear Guest, We appreciate your feedback and comments, besides sharing your valuable time for the benefit of others travelers and guests. We would be happy to see you with us more often and would always extend our warmth of hospitality. With Season's Greetings, General Manager