Ratings based on 2,883 Verified Reviews

3.9 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 24, 2017
Rooms are nice and comfortable...the street noise as the bars closed was a bit loud, but it was the first nice night in months and people moved on relatively wuickly. The Breakfast buffet was pretty good! Much better than I had anticipated.
4 out of 5
Recommended
for Everyone
by A verified traveler from toronto

Great location and clean hotel

Posted May 23, 2017
Great location ......close to all clubs and restaurants and great staff.
Comment from Hotel Management
May 23, 2017 by Tara (Front Desk)., Hotel Management
Good morning, Thank you for taking the time to complete our online survey regarding your stay at our hotel. We are very happy to hear you enjoyed your stay with us! Our central location allows downtown Vancouver to be easily accessible and walkable. Our Front Desk staff are very knowledgeable about the area and always willing to help with directions and recommendations. We look forward to welcoming you back during your next stay in Vancouver. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from TX

Convenient location downtown

Posted May 22, 2017
The hotel location is great. Very active area but at night there are a lot of bars and some homeless around. Excellent place to eat lunch or early dinner is Big Greek. It is very close, clean, affordable, and has delicious yeeros and fries.
Comment from Hotel Management
May 23, 2017 by Tara (Front Desk)., Hotel Management
Good afternoon, Thank you for taking the time to complete our online survey regarding your recent stay in our hotel. We are so glad you enjoyed your stay with us, including our comfy beds and central location! We are in the center of the Entertainment District so it can be an active area at night. We look forward to welcoming you back during your next visit in Vancouver
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location.

Posted May 12, 2017
Good area of the city. Easy walk. Staff very helpful.
Comment from Hotel Management
May 12, 2017 by Tara (Front Desk), Hotel Management
Good morning, Thank you for taking the time to complete our online survey regarding your stay at our hotel. We are very happy to hear you enjoyed your stay with us! Our central location allows downtown Vancouver to be easily accessible and walkable. We look forward to welcoming you back during your next stay in Vancouver.
2 out of 5
by A verified traveler

Extremely small and not best area

Posted May 11, 2017
We stayed in several hotels on this trip and although the hotel room was clean and staff were freiendly it was the smallest room ever. We have stayed in NY before with small rooms but this was so small the luggage cart couldn't get in the door and with each of us (2 people) having luggage it was so tight we had to use one of the beds as a luggage rack. Also, we were fine but if you have any mobility issues at all don't stay here because there is only the option of going up stairs to enter hotel ( or thru bar next door). Area of Vancouver littered with homeless and drug using youth. If you stay closer to Robson the extra money will be well worth it.
3 out of 5
by A verified traveler from M

No space for bags

Posted May 7, 2017
Overseas travellers require space in the room and that was certainly lacking in this case
4 out of 5
Recommended
for Everyone
by A verified traveler from Victoria

One night to attend Art show

Posted May 4, 2017
Pros: Friendly, and helpful staff , good location for walking
We booked the Comfort Inn as it was within walking distance to an event we were attending. It was the perfect location and the hotel & staff were great. Would go back
Comment from Hotel Management
May 4, 2017 by Tara (Front desk)., Hotel Management
Good morning, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are so happy to hear that you enjoyed your stay here. We are very centrally located in the heart of downtown making getting around the city a breeze. ! Our Front Desk staff are very knowledgeable about the area and always willing to help with directions and recommendations. We look forward to welcoming you back during your next visit to Vancouver.
3 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver Island

Good price.

Posted Apr 24, 2017
Pros: Price reasonable. Free wifi & coffemaker in room. Two free glasses of wine & 20% discount in downstairs pub. Good food there. Breakfast buffet $10.
Cons: Front rooms face noisy street, people leaving clubs at 4 am. Ask for a room at the back.
Location: Located in entertainment district. 3 or 4 blocks from skytrain. Just off Granville St.
Selected this hotel because it was the best price for the dates I needed. Staff at the front desk was excellent and friendly. Room was clean and nicer than expected.
Comment from Hotel Management
Apr 26, 2017 by Tara (Front Desk)., Hotel Management
Good morning, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are so happy that you enjoyed your stay here. We are very centrally located in the heart of downtown making getting around the city a breeze. Our Front Desk staff are very knowledgeable about the area and always willing to help with directions and recommendations. We look forward to welcoming you back during your next visit to Vancouver.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice downtown hotel

Posted Apr 24, 2017
Pros: Clean, and friendly and helpful staff.
We came into town for a function and to participate in the SunRun. The hotel was well located for both.
Comment from Hotel Management
Apr 26, 2017 by Tara (Front Desk)., Hotel Management
Good morning, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Firstly, Congratulations on the Sun Run. We are so happy that you enjoyed your stay here. We are very centrally located in the heart of downtown making getting around the city a breeze. We look forward to welcoming you back during your next visit to Vancouver.
5 out of 5
Recommended
for Everyone
by A verified traveler

Downtown accessible with the right price

Posted Apr 24, 2017
Pros: Location, staff and room cleanliness.
Cons: Downside is the access from the street, you have steps that makes it hard if you have big luggage.
Location: Plenty of stores, pharmacies and restaurants around which makes it easier for tourists. You have 2 subway stations nearby with access to airport.
The hotel is close to all important places within walking distance. The staff is ultra friendly and you have a Tim Hortons across the street and a pub beside the hotel. The rooms are neat and the bed is amazing. Do not hesitate to book here.
Comment from Hotel Management
Apr 26, 2017 by Tara (Front Desk)., Hotel Management
Good morning, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Thank you for the perfect score! We are so happy that you enjoyed your stay here. We are very centrally located in the heart of downtown making getting around the city a breeze. We look forward to welcoming you back during your next visit to Vancouver.