Exterior

Reviews of Hotel Belmont Vancouver MGallery

4 out of 5
Hotel Belmont Vancouver MGallery
654 Nelson St, Vancouver, BC

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1003 reviews" "
Rating 8 - Good. 261 out of 1003 reviews" "
Rating 6 - Okay. 63 out of 1003 reviews" "
Rating 4 - Poor. 46 out of 1003 reviews" "
Rating 2 - Terrible. 38 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nadene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Friendly staff. Very attentive.
Stayed 3 nights in Apr 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Apr 2024

10/10 Excellent

david

Business traveler
Liked: Staff & service, property conditions & facilities
Would definately stay again
Stayed 1 night in Apr 2024
Response from Hotel Belmont Vancouver MGallery on Apr 17, 2024
Dear David,Thank you for sharing your experience with us! We are thrilled to hear that you enjoyed your stay and look forward to hosting you again for another wonderful visit in the future.Guest Experience Team

10/10 Excellent

Gagan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. Gowtham and Karla went above and beyond to make sure my stay was special
Stayed 2 nights in Apr 2024
Response from Hotel Belmont Vancouver MGallery on Apr 17, 2024
Dear Gagan,Thank you so much for your perfect rating and kind words on Expedia! We are thrilled to hear that Gowtham and Karla made your stay special. We'll be sure to pass along your compliments.We look forward to welcoming you back to Hotel Belmont Vancouver MGallery soon!Guest Experience Team

10/10 Excellent

Darlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & service. The staff were very friendly, and the room was very cute and clean.
Stayed 2 nights in Apr 2024
Response from Hotel Belmont Vancouver MGallery on Apr 17, 2024
Dear Darlene,Thank you for sharing your experience with us! We're delighted you enjoyed our prime location, exceptional service, and charming, well-kept rooms. Looking forward to welcoming you back!Guest Experience Team

10/10 Excellent

Geoffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating
Stayed 1 night in Apr 2024
Response from Hotel Belmont Vancouver MGallery on Apr 17, 2024
Dear Geoffrey,Thank you for sharing your experience with us. We are delighted to hear that our team provided a friendly and accommodating service. Creating a welcoming environment for our guests is our top priority. We look forward to welcoming you back.Guest Experience Team

10/10 Excellent

Amrin Aziz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Hotel Belmont Vancouver MGallery on Apr 17, 2024
Dear Amrin,We're delighted you enjoyed your stay with us! We look forward to hosting you again for another wonderful experience.Guest Experience Team

2/10 Terrible

Bryan Paul

Traveled with partner
Disliked: Amenities, property conditions & facilities
Parking not safe.Our car window got smashed during our stay.Won’t recommend this hotel.
Stayed 2 nights in Apr 2024
Response from Hotel Belmont Vancouver MGallery on Apr 17, 2024
Dear Bryan,We are truly sorry to hear about your experience with parking during your stay. The safety and security of our guests and their property are of utmost importance to us, and we are disheartened that we did not meet your expectations this time.Please reach out to us directly at stay@hotelbelmont.ca so we can address your concerns and see how we might assist you further.Thank you for bringing this to our attention, and we hope to resolve this matter to your satisfaction.Guest Experience Team

10/10 Excellent

jesus

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Billy from breakfast is so kind and polite. Location is amazing, all walking distance. Bike rental is free so is the umbrella.
Stayed 7 nights in Apr 2024
Response from Hotel Belmont Vancouver MGallery on Apr 17, 2024
Dear Jesus,Thank you for sharing your delightful experience! We are grateful for your kind words about our team and amenities. Looking forward to your next visit!Guest Experience Team

10/10 Excellent

Emerson

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please READ; Be aware that this hotel has a very strict policy for check-in/out process. You CANNOT arrive to the Hotel BEFORE 3PM (apparently due to cleaning services) as well, you MUST check out NO LATER than 11am. Arriving early or attempting to extend your final day is not recommended… Once you stay at the hotel you realize this is a policy, they clean the rooms all morning. During my stay Multiple people experienced this same issue. PLAN YOUR ARRIVAL & DEPARTURE BASED ON THESE TIMES! The Belmont is an extremely exciting and interesting hotel, you’re sleeping in a super clean and modern room. The vibe is definitely downtown, please AVOID IF YOU ARE A WORKING PERSON. This hotel is for people who want to experience downtown Vancouver. Don’t be noisy… but don’t expect the city around you to sleep either. The bathroom is absolutely beautiful, the shower is perfect and you will feel refreshed and ready to go! They “offer” parking but it’s thru a 3rd party service. It’s ABOVE GROUND so use at your own risk. The cost per night is “affordable” but if you want underground parking I would highly suggest park a couple streets over and walk back to the hotel. We parked at the Hotels parking outside and nothing was damaged or stolen. They have complementary bikes, umbrellas and even iMacs in their lobby free to use (first come first serve). You as well can enjoy the Bar downstairs, but it’s actually a busy spot so if you want to check it out, go before 7PM Go Have Fun !!
Stayed 3 nights in Apr 2024
Response from Hotel Belmont Vancouver MGallery on Apr 17, 2024
Dear Emerson,Thank you for your detailed feedback! We're delighted you enjoyed our modern rooms, amenities, and downtown vibe. We look forward to welcoming you back for another exciting stay in Vancouver!Guest Experience Team

8/10 Good

Mollie

Traveled with group
Liked: Cleanliness, staff & service
Central and clean but street close by is very rowdy.
Stayed 2 nights in Apr 2024
Response from Hotel Belmont Vancouver MGallery on Apr 17, 2024
Dear Mollie,Thank you for sharing your feedback. We value your insights on our central location and cleanliness. Your comments help us enhance our services. We look forward to welcoming you back soon.Guest Experience Team

10/10 Excellent

Hasti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hellooooo im hasti I really recommend to you to enjoy from clean room and modern ,down town and club and friendly staff .thanks for every thing.
Stayed 3 nights in Apr 2024
Response from Hotel Belmont Vancouver MGallery on Apr 17, 2024
Dear Hasti,Thank you for recommending us! We are delighted that you enjoyed our well-kept rooms, contemporary amenities, central location, entertainment options, and our hospitable team. Your feedback means a lot, and we look forward to welcoming you back!Guest Experience Team

8/10 Good

Jérémie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was really happy with my room, i actually got upgraded and the staff was super friendly. Everything was close by and i had a great time staying at the Belmont Hotel
Stayed 2 nights in Apr 2024
Response from Hotel Belmont Vancouver MGallery on Apr 17, 2024
Dear Jérémie,Thank you for sharing your experience with us. We are delighted that you had a great time during your stay. Your positive feedback about the room and our team is truly appreciated.Guest Experience Team

10/10 Excellent

jose, mexico city

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien localizado, el personal fue muy amable y servicial
Stayed 1 night in Apr 2024
Response from Hotel Belmont Vancouver MGallery on Apr 17, 2024
Dear Jose,Thank you for sharing your experience with us! We are delighted that you enjoyed our prime location and the exceptional service provided by our team. Your feedback is truly appreciated, and we can't wait to welcome you back!Guest Experience Team

10/10 Excellent

Jethro

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible staff, large quiet newly appointed room. Great beds
Stayed 3 nights in Apr 2024
Response from Hotel Belmont Vancouver MGallery on Apr 17, 2024
Dear Jethro,Thank you for sharing your wonderful experience with us. We are thrilled that you enjoyed your stay. Our team is delighted to hear your positive feedback about the service and room ambiance. Your kind words mean a lot to us!Guest Experience Team

8/10 Good

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient
Stayed 2 nights in Apr 2024
Response from Hotel Belmont Vancouver MGallery on Apr 17, 2024
Dear Dave,Thanks for your great rating! If there’s anything we can do to make your next stay even better, please let us know.Guest Experience Team

10/10 Excellent

Pamela

Response from Hotel Belmont Vancouver MGallery on Apr 17, 2024
Dear Pamela,Thank you for your excellent rating! We’re delighted you had a great stay and would love to welcome you back anytime.Guest Experience Team

8/10 Good

Olvin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 2 nights in Mar 2024
Response from Hotel Belmont Vancouver MGallery on Apr 3, 2024
Dear Olvin,Thank you for sharing your feedback with us. We appreciate your review and are delighted to hear about your experience. If you have any further comments or suggestions, please feel free to let us know. We look forward to welcoming you back soon.Guest Experience Team

10/10 Excellent

Tatiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, nice staff, clean, good breakfast and dinner options.
Stayed 2 nights in Mar 2024
Response from Hotel Belmont Vancouver MGallery on Apr 3, 2024
Dear Tatiana,Thank you for sharing your feedback about your recent stay. We appreciate your kind comments on our team, cleanliness, and dining options. We look forward to welcoming you back for another memorable stay!Guest Experience Team

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Especially at breakfast!
Stayed 1 night in Mar 2024
Response from Hotel Belmont Vancouver MGallery on Apr 3, 2024
Dear Nicholas,It's wonderful to hear about your positive experience with the staff, especially during breakfast. It sounds like they played a significant role in starting your day off right. Thank you for taking the time to highlight this aspect of your visit!Guest Experience Team

8/10 Good

Peta-Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like they didn't have complimentary water but they had other complimentary items such as teas, coffees and necessities such as a sewing kit, bed slippers, shower cap, cotton pads etc. I wish they had a day rate though inclusive of a nightly rate. If someone wanted to spend time to extend their stay lets say due to a late flight, an additional rate could be charged but not equivalent to the nightly rate, with a minimum time as to when to leave.
Stayed 4 nights in Mar 2024
Response from Hotel Belmont Vancouver MGallery on Apr 3, 2024
Dear Peta-Ann,Thank you for your valuable feedback on our amenities and stay experience suggestions. We appreciate your insights and will consider them for future enhancements. Your thoughts are truly valued!Guest Experience Team

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel right at the edge of a nice area of town. It’s a great walk down to shopping and dining. Parking was in a lot next door. Staff was friendly and the rooms were cute and tidy. We’d definitely stay again!
Stayed 1 night in Mar 2024

10/10 Excellent

Connor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Modern decor. Hugo is the man!
Stayed 1 night in Mar 2024
Response from Hotel Belmont Vancouver MGallery on Apr 17, 2024
Dear Connor,Thank you for your kind feedback! We are delighted you enjoyed our hospitality and contemporary ambiance. Your praise for our team is truly valued. We can't wait to host you again!Guest Experience Team

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lots of good food walking distance and the room was clean and comfortable. staff was helpful. there is not an actual business space however, they consider an open lobby as a business space.
Stayed 2 nights in Mar 2024

10/10 Excellent

Daniel, Kelowna

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 1 night in Mar 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Funky hotel with a great resto/ bar and exciting club in the basement.
Stayed 3 nights in Mar 2024

8/10 Good

Hayden

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Teri Paige

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lots of character. Friendly, helpful staff. I have stayed here a few times now, and will definitely return
Stayed 1 night in Mar 2024
Response from Hotel Belmont Vancouver MGallery on Mar 25, 2024
Dear Teri,Thank you for your glowing review! We're thrilled you enjoyed our unique décor and found everything to your satisfaction, from the cleanliness to our friendly staff. Looking forward to welcoming you back soon!Guest Experience Team

10/10 Excellent

Alejandra

Stayed 3 nights in Mar 2024

8/10 Good

Malcolm

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Could here people snoring in the next room. Breakfast only ran till 20:00 am
Stayed 2 nights in Mar 2024

10/10 Excellent

Marie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the reception was kind and professional. They welcomed me and facilitated my check-in despite some personal conditions...we were celebrating my birthday in town and my son's and.me received many threats and a birthday cake from the hotel...we enjoyed our stay in a clean and quite bedroom.
Stayed 2 nights in Mar 2024
Response from Hotel Belmont Vancouver MGallery on Mar 25, 2024
Dear Marie,Thank you for sharing your delightful experience with us. We are thrilled that you enjoyed the warm welcome, special birthday surprise, and comfortable room. Looking forward to hosting you again!Guest Experience Team

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Belmont Vancouver MGallery on Mar 25, 2024
Dear Jamie,Thank you for the excellent rating! We're delighted you enjoyed your stay. We look forward to hosting you again for more memorable experiences.Guest Experience Team

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at this hotel when it was a Comfort Inn and vowed not to stay there again. Now that its the Hotel Belmont MGallery, its much, much better. The renovations and updating on the inside are fun and funky and have a good vibe. Its super convenient for concerts on the Granville strip. Front desk staff are polite.
Stayed 1 night in Mar 2024
Response from Hotel Belmont Vancouver MGallery on Mar 25, 2024
Dear Elizabeth,Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the recent updates and had a great experience at our hotel. Your kind words about our team and location mean a lot to us. We look forward to welcoming you back!Guest Experience Team

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Room needs a decennt floor lamp. Too lllttle light in room. Otherwise, good value, attentive staff and good location!
Stayed 2 nights in Mar 2024

10/10 Excellent

Joshua SE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Beautiful hotel! Our go to when we are in Vancouver!
Stayed 2 nights in Feb 2024

8/10 Good

Velvet

Stayed 1 night in Mar 2024

10/10 Excellent

Kolton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Awesome room! Good amenities!
Stayed 1 night in Mar 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great place, just no control over the drunks from the bar blocking the steps of the hotel other than that perfect
Stayed 1 night in Jan 2024
Response from Hotel Belmont Vancouver MGallery on Mar 16, 2024
Dear Ian,Thank you for sharing your experience. We value your feedback and will strive to enhance the guest experience. Your insights are important to us as we continuously improve our services.Guest Experience Team

10/10 Excellent

Tys

Stayed 1 night in Mar 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room and staff and service were lovely. The interiors were creative and well done. Great option for a walkable location to see a show at the Vogue Theater.
Stayed 1 night in Mar 2024
Response from Hotel Belmont Vancouver MGallery on Mar 16, 2024
Dear Angela,Thank you for sharing your delightful experience. We are thrilled that you enjoyed our accommodations, team, and unique design. Looking forward to welcoming you back for another exceptional stay!Guest Experience Team

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great affordable downtown location. Amazing staff and great rooms. Skoah products in the bathroom! Nice touch.
Stayed 1 night in Mar 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities
We really enjoyed our stay at the Belmont. The rooms were very nice and exceptionally clean. The staff were very kind, courteous and helpful. The rates were better than most in the surrounding area. We were also able to borrow complimentary bikes for the afternoon from the hotel, allowing us to ride along the sea wall and explore Stanley Park. Definitely recommend!
Stayed 2 nights in Mar 2024

10/10 Excellent

Ravivaraman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my third time staying here. I love the location, the rooms are always really clean staff is always super friendly and helpful and the vibe in the hotel pub is always great. Ill be staying again.
Stayed 1 night in Mar 2024

8/10 Good

Elizabeth

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! We brought our dog and it was very comfy. Being on the first floor meant we heard/felt loud music until 2am, but we realize it’s downtown and to be expected. Same with some other reviews saying the rooms are small. Yes, but totally fine…it’s a hotel in a bustling area. We loved being able to walk to the Commodore Ballroom, restaurants, and dog parks.
Stayed 1 night in Feb 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool vibe. Great in-room fridge.
Stayed 1 night in Feb 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Funky decor, comfy bed, and nice soaps.
Stayed 1 night in Feb 2024

8/10 Good

Anna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Easy check in.
Stayed 1 night in Feb 2024