Ratings based on 1,586 Verified Reviews

4.5 out of 5
94% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Very convenient location. Walking distance to most

Posted May 26, 2017
Pros: It was so clean and newly renovated, spacious with the perfect location for us.
Cons: The restaurant/bar was small but the breakfast restaurant was large and on the expensive side. I wondered why they couldn't use it for dinner.
Location: The harbor is less than 10 minute walk with lots of do. Gastown is only a few minutes with great shops and restaurants.
The hotel was recently updated and we were on the 15th floor. Great view of the city. We were in fabulous suite. The bathroom was so modern and spacious. They are in the process of updating other floors but we did not experience any problems. The staff was helpful picking out tours for us to do following a cruise The hotel was just a seven minute walk from the cruise terminal. Three ships were in on that day and there was a long wait for a taxi. The hop on hop off bus was just a short walk and Gastown in just minutes away. The revolving restaurant tower is directly across the street with the most beautiful view of Vancouver. We plan on going back next year for an Alaskan cruise and we are planning on staying there again.
Comment from Hotel Management
May 27, 2017 by Sarah, Hotel Management
Dear Katie, Thank you so much for your thorough review of the Delta Vancouver Downtown Suites. I am so happy to learn that you enjoyed your stay and our newly renovated rooms. Our hotel is situated very close to Gastown and several other attractions within walking distance, which makes our hotel very convenient for all of our guests. In regards to your comments about our restaurants, we do have renovations planned for our restaurants later in the year. Once again, thank you for choosing to stay with us and we look forward to welcoming you back again next year! Regards, Sarah
5 out of 5
Recommended
for Everyone
by A verified traveler from auckland, NZ

Great downtown location

Posted May 23, 2017
Pros: 1night at completion of a cruise. A comfortable 1bed/studio unit , it was newly renovated & we were really pleased we had chosen it.
Cons: We could find no faults. The staff were super friendly & helpful
Location: An easy walk from cruise ship terminal (even with luggage) & a short block to the train station ( to the airport)
Easy walk to train, cruise terminal , shopping & restaurants.
Comment from Hotel Management
May 26, 2017 by Sarah, Hotel Management
Dear Brenda, Thank you for your excellent review! We are all so pleased to hear that you had a fantastic stay and received such great service from all of our team members. We hope that you will recommend us and we look forward to welcoming you back whenever your travels bring you back to Vancouver! Regards, Sarah
4 out of 5
Recommended
for Couples
by A verified traveler from Stratford ON

Close to cruise ship terminal and in Gastown area.

Posted May 22, 2017
Pros: Location
Cons: N/A
Location: Art Gallery and tourist district
Stayed one night pre and post cruise. Still under construction. Ny problems with that. Comfy. Liked it.
Comment from Hotel Management
May 23, 2017 by Caitlynn, Hotel Management
Dear Paul, Thank you for choosing to stay with us while in Vancouver. I hope that you enjoyed our newly renovated suites. Warm Regards, Caitlynn
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 19, 2017
Perfect spot. Great staff. Clean comfortable hotel.
Comment from Hotel Management
May 19, 2017 by Caitlynn, Hotel Management
Thank you for your kind review! We hope to see you again soon. Warm regards, Caitlynn
5 out of 5
Recommended
for Everyone
by A verified traveler

Renovated hotel close to ship port

Posted May 6, 2017
Great location, great staff. I am a travel agent and I will be recommending this to my clients leaving out of Vancouver.
Comment from Hotel Management
May 7, 2017 by Sarah, Hotel Management
Dear Jamie, Thank you for your great review. We are very happy to hear that you enjoyed your stay in our newly renovated suites. We look forward to welcoming you and your clients to our hotel in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Our Vancouver Tril

Posted Apr 30, 2017
Excellent accommodations!! Staff was incredibly friendly and helpful. Hotel was just completing a remodel and we were upgraded to a newly renovated suite!! Very close to major attractions (Stanley Park, Chinatown, free shuttle to Capilano Suspension Bridge). Would highly recommend!!
Comment from Hotel Management
May 1, 2017 by Shane, Hotel Management
Dear Brie, Thank you for your amazing review!! I am thrilled that you enjoyed your stay. Our hotel is definitely centrally located which makes it easy to travel to Vancouvers wonderful attractions. We hope to see you again soon! Kind regards, Shane
5 out of 5
Recommended
for Everyone
by A verified traveler

Space, cleanliness, location

Posted Apr 28, 2017
Our family always stays here when visiting Vancouver. The rooms are all suites for the same price as a regular room at other hotels, the rooms are always very clean, and the location is central and within walking distance to shopping, restaurants, and waterfront. The only thing that wasn't ideal this time around, is that we arrived two hours past check in time and our room was still not ready. Waited in lobby with no available seating for 20 min.
Comment from Hotel Management
Apr 29, 2017 by Sarah, Hotel Management
Dear Anonymous, Thank you so much for being a loyal guest at our hotel. We are very proud to hear that we are your Vancouver "go to" hotel. Our location is one of the many things that guests like you enjoy while staying with us. However, I am very sorry that your room took longer than expected to become ready. Thank you for sharing this with us so that we can follow up with our appropriate teams. We look forward to welcoming you again very soon! Regards, Sarah
4 out of 5
Recommended
for Everyone
by A verified traveler

Ideal location & friendly staff

Posted Feb 8, 2017
My flight got in really early (7 am) and they were able to find me an available room so I could have a quick nap, get ready, and then head out and explore. Very friendly front desk staff and the location was ideal. The bed was a little hard but nothing feels as good as your own bed at home!
Comment from Hotel Management
Feb 9, 2017 by Brad L, Hotel Management
It's always nice when we can accommodate an early check in request for our guests. We hope you enjoyed exploring Vancouver. Most of our guests love our beds but it's true that not many beds compare to your own. We look forward to welcoming you back in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Add a Hot-tub

Posted Feb 7, 2017
Pros: Location is great.
Cons: Add a hot-tub and kitchenette.
Location: We really enjoyed Steamworks Brewery just around the corner, and the pizza and donut (Cartems) shops on the same block are the best in town.
The hotel was going through renovations, which seem to be needed. Once they are done, I'd be happy to come back. They don't have a Hot-tub or Pool, which would be great to add.| I was also disappointed with the 'Suite' aspect, expecting a full Kitchenette. It wasn't any more than a mini fridge, a coffee maker, and an electric kettle to boil water. But no cutlery, bowls, plates, or anything. A small Kitchenette would go a long way.
Comment from Hotel Management
Feb 8, 2017 by Shane, Hotel Management
Dear Guest, Thank you so much for your review! I would like to let you know that our signature club floors will have a full kitchenette once the renovation is complete. I agree that our location is amazing, I'm glad you had a chance to visit a few of the hidden gems in the city. We look forward to having you stay with us again!! Kind Regards, Shane
4 out of 5
Recommended
for Everyone
by A verified traveler from WA

spacious rooms but dated, great location

Posted Jan 21, 2017
rooms are spacious, love the sitting room area. Bathroom looks dated, good staff. Location is great. Parking is expensive at $34.
Comment from Hotel Management
Jan 22, 2017 by Brad L, Hotel Management
We're happy to know that you enjoyed our spacious rooms and our helpful staff. Our parking rates are reflective of other hotels located in the area. We look forward to welcoming you back in the near future.