Ratings based on 1,416 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent staff!

Posted Feb 6, 2016
Excellent staff, go above and beyond to make stay as comfortable and productive for guests as possible. Got a free upgrade to a master suite, very friendly staff personnel throughout stay, lots of information about what to do in Vancouver. This place treats its guests very well!
Comment from Hotel Management
Feb 6, 2016 by Giovanni R, Hotel Management
Thank you for taking the time to respond. I am glad to hear that you got a complimentary upgrade and that you enjoyed your stay and the service provided by our team! We will make sure to thank them on your behalf! Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from vancouver bc canada

Great location

Posted Feb 5, 2016
Good but needs more mirrors in the room by plugs for hairdryers/hair styling tools. Bg room but odd setup
Comment from Hotel Management
Feb 6, 2016 by Jason, Hotel Management
Dear Teresa, Thank you for taking the time to share your experience with us. I was pleased to hear that you were able to take advantage of our convenient location! I appreciate the feedback you have left for us and will certainly pass your comments on to the team. It was a pleasure having you and we look forward to the opportunity to welcome you back.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2016
Really enjoyed my stay, very comfortable and close to everything.
Comment from Hotel Management
Feb 3, 2016 by Brad L, Hotel Management
Very happy to hear that you enjoyed your stay. We look forward to welcoming you back in the near future.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Excellent mid-tier quality at an affordable price

Posted Feb 2, 2016
Pros: The location can't be beat, the amenities were excellent for the price, and all staff were friendly and professional.
Location: Location is excellent, very walkable to all parts of downtown Vancouver.
Great location in downtown Vancouver. Right across from the Harbour Center, a quick walk to the Canada Line, easy walking distance to all my meetings and entertainment. Quality of the room was not 5 Star but was more than acceptable for the price and was right in line with what I expected. The perfect level of comfort for the business traveller.
Comment from Hotel Management
Feb 3, 2016 by Brad L, Hotel Management
It's great to hear that you enjoyed out location and friendly staff. We look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice pet-friendly hotel in downtown

Posted Feb 1, 2016
Cons: We wished for more vegetarian options in their menu.
We were very happy that our pet was treated with respect and love. The staff was professional and friendly.
Comment from Hotel Management
Feb 2, 2016 by Jason, Hotel Management
Dear Valued Guest, Thank you for taking the time to share you experience with us. I was pleased to hear that you (and your pet) felt content during your stay with us! We look forward to the opportunity to welcome you back. Warmest Regards, Jason
5 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton. Alberta

Close to all businesses

Posted Feb 1, 2016
It was super experience staying at Delta. Only 5 minutes walk to convention center. Friendly staff. Loved it. Much more.
Comment from Hotel Management
Feb 3, 2016 by Brad L, Hotel Management
We hope you conference went great as well. We are pretty fortunate to have such great staff and it's great to hear that it gets noticed by our guests. We look forward to welcoming you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from bellingham wa

Gastown

Posted Jan 26, 2016
Close to Gastown and Stanley Park and great restaurants. The hotel is within walkable distance also to Robson St
Comment from Hotel Management
Jan 27, 2016 by Caitlynn, Hotel Management
Dear ree, I was pleased to read that you enjoyed your stay with us. I could tell that you really took advantage of our amazing location and wonderful neighborhood of Gastown. On your next visit, please stop by Spencer's Restaurant, located in our lobby, and try one of our amazing lunch or dinner menu items - you won't be disappointed! Warm Regards, Caitlynn
4 out of 5
Recommended
for Business Travelers
by A verified traveler from British Columbia

We miss Delta at the Delta (Marriott now)

Posted Jan 22, 2016
- Uncertainty around disposition of existing Delta benefits, both organizationally and at the staff level. - Comfortable beds - Nice that the windows open - Convenient location
3 out of 5
by A verified traveler from Seattle

Great location, decent hotel

Posted Jan 19, 2016
Location was great - close to Robson and Gastown. Hotel was clean, lobby was nice, but our room was really dated. Weird layout, old furnishings and very basic amenities. More like a 3 star hotel. Staff members were nice and friendly. However, the parking is offsite and managed by another company - they were not helpful and a bit rude.
Comment from Hotel Management
Jan 21, 2016 by Caitlynn, Hotel Management
Dear Phuong, I was pleased to see that you found our location central to your needs. Our neighborhood of Gastown is also an amazing part of Vancouver to explore. I was sorry to read that you did not find our parkade attendants to be helpful. Although it is run by another company, our hope is that they deliver the same great service as we provide to our guests. I will be sure to follow up with them about your experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2016
Nice clean hotel. Staff were very friendly and professional. Close to sky train. Short walk to Robson street and Granville street for shopping and dining.
Comment from Hotel Management
Jan 16, 2016 by Giovanni R, Hotel Management
Hello, I am glad to know that our staff was friendly and professional. I will make sure to share your feedback with them. Hope to see you soon! Thanks!