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Rating 10 - Excellent. 1203 out of 1748 reviews" "
Great hotel,
Very authentic European style,
The staff are very friendly and helpful,
The room was clean and of good size,
Premium location,
I highly recommend this hotel,
I received free valet parking as a VIP amenity. I was worried the hotel may not honor it but there was no problem. Room was onba lower floor but was really quiet.
Staff were amazing, friendly and responsive. I would definitely recommend.
The staff is always extremely courteous and helpful with a smile .
Awesome pillows and comfort. We really enjoyed our appetizers at the restaurant.
And the valet service is amazing !
Loved staying at this hotel. My check-in went smooth, thanks to the great staff.. Room was nice and clean, specially the bathroom. Place is convenient to all the shopping places nearby. Great place!
Great area to walk in! Wish there was a frig in the room for water and essentials. Loved the linens! Lovely staff . I had an issue in my room that was resolved quickly.
The people who worked there! Jordan at front desk was amazing and he joked with is the whole time. We picked a room with two beds but they were singles and it was way too small for my friend. Jordan upgraded us to a king bedroom at no charge. It was a fun and enjoyable experience. 10/10 we would stay there again :) Also, having access to the YMCA was a wonderful bonus because they’re fully equipped!
I stayed for business but wanted to walk around in the evening without having to drive. This was perfect. The staff was amazing from top to bottom. I will definitely stay her next time I'm in Vancouver. They have a NYC location as well. I'm going to try it in May.
Our favourite place to stay. Love the location and the helpful friendly staff are always amazing. Wonderful breakfast at the hotel restaurant as well. Sofa bed could be more comfortable but it is a sofa bed it was very squeaky and a thin mattress.
Very nice boutique hotel vibe.
Although a VIP hotel, benefits are limited.
Plug in in bathroom is behind the mirror and not useable for anything with a larger cord end.
From the moment you walk in the door you’re transported into another level of old world opulence. The service and attention you receive is top notch. This city is very walkable, with shopping, art, parks, venues and several fantastic Michelin Star rated restaurants within walking distance of this hotel. We found its location perfectly located and safe at all times of the day and night. I would definitely stay here again.
The reception told me come back 2pm for higher level. But no room available. Front desk lady not friendly. Hotel is outdated, old, smelling. The bed sheets smell dampness. I won’t stay again .
Lovely decor, friendly staff, very clean, very quiet despite being across from the elevator, easy access to transportation (Skytrain, bus, etc). We would have liked some drawers/dresser in which to unpack suitcases.