Ratings based on 1,951 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
87% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler from tokyo

こじんまりとした快適なホテル

Posted Sep 1, 2015
Pros: 気持ちの良いスタッフの対応、
Cons: 端に面した部屋は夜間、車の音が気になる。
ゆっくり過ごすことができた。ダウンタウンにも歩いて行ける。海辺にも近い。閑静な場所にある。スタッフの対応もしっかりしていた。
4 out of 5
Recommended
for Everyone
by A verified traveler from Western Australia

Great Location with friendly staff

Posted Sep 1, 2015
Pros: Location and staff
Cons: The rooms could do with a lick of paint
Location: Davie street and Granville for all the best restaurants and night life
Great location in the West End of Vancouver, very friendly staff and great amenities. The wine night is well work attending to meet other travellers and get to know the staff at the hotel. We would definitely stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Nice hotel, close to the beach

Posted Aug 31, 2015
Pros: well located in downtown, close to stores and restaurants. Nice staff, confortable rooms
Cons: Install double glass windows to lower the noise from the outside
Location: going to the beach, cycling, eat and shop
Noisy due to the fact it is close to two bridges, heavy traffic days and nights. Despite the noise, rooms are clean and confortable. The hotel is well located, near shops, restaurants, the beach.
2 out of 5
by A verified traveler from saskatoon

i would never stay there again.

Posted Aug 30, 2015
The beds were small and very uncomfortable. There was traffic noise all night. The hotel only allows you two cups of coffee and one bottle of water per day before charging you extra. The rooms were a little shabby. They even charged us $4 for a toothbrush. The only good thing about this hotel is the convenient location.
4 out of 5
Recommended
for Everyone
by A verified traveler from saskatoon, canada

Great location, hotel needs some TLC.

Posted Aug 30, 2015
The hotel was in a great location, minutes from the waterfront and Granville Island. The water ferry stop to the island was really close as well. 10 minute walk to Robson Street; very convenient! The staff were friendly and helpful, the only major con was that the hotel needs some TLC. The room we stayed in was showing wear and tear in obvious, high traffic areas. (Scuffs on wall, worn out wall paper, etc). But would definitely stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Staff very friendly

Posted Aug 28, 2015
Went there for a birthday celebration. The staff was very nice, we had a lot of people over and they were nice to all of us
4 out of 5
Recommended
for Everyone
by A verified traveler from Japan

Posted Aug 28, 2015
Pros: 部屋の清潔感、バスローブの設置、コーヒーマシン。
地図上でみると、少し中心部から離れているように見えましたが、バスや鉄道の便は良くてイエールタウンやグランビルアイランドは十分な徒歩圏内でした。 部屋は大通りに面していたため、少し深夜の交通音が気になりましたが睡眠に支障はありません。音といえばエアコンの稼働音が大きくてこちらの方が気になりました。 ホテルスタッフはフレンドリーで良かったです。 客室へのエレベーターはカード式でセキュリティ面もしっかりしていました。
4 out of 5
Recommended
for Everyone
by A verified traveler from Leon, Mexico.

Cómodo y limpio

Posted Aug 27, 2015
Pros: Limpio y cómodo
Cons: Variedad en el desayuno
Location: No lejos del centro, como 20 o 30 minutos a pie.
Hotel cómodo, limpio, de fácil acceso, personal amable, cercano a las paradas de autobuses turísticos, lo recomiendo, buena relación precio comodidad. Lo único es que después de 3 días desayunando ahí, me aburrí del mismo menú.
5 out of 5
Recommended
for Everyone
by A verified traveler

Location, location, location + great staff

Posted Aug 25, 2015
Clean, modern, convenient, steps to the spectacular scenic ocean walk, Granville island, public transport, walking...very responsive staff.....rooms are small Everything else is a 10 out 10.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2015
Great location. Underground parking is excellent. Staff is very helpful. Unfortunately, HVAC is a bit off. Hallways very hot and AC in room blows right on the bed so not very comfortable .