Ratings based on 194 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Michigan

Outstanding Accommodations

Posted Sep 26, 2016
Pros: Great location near the water and Canada Place. Wonderfully friendly and helpful staff. Clean and comfortable.
Location: Lobby lounge is very active. Canada Place & waterfront just outside. Gas Town, the Art Museum, & myriad restaurants/bars all within walking distance.
Visited Vancouver in mid September for a combination of business and pleasure. The Fairmont Pacific Rim is a beautiful hotel in an active, vibrant city. The staff, from the front desk to housekeeping, could not have been friendlier or more helpful. They made my stay perfect. The lobby bar was very active and fun, even when everything else in the neighborhood was quiet. Everything you could possibly need is within walking distance. When I get back to Vancouver I likely wouldn't consider staying anywhere else.
Comment from Hotel Management
Sep 26, 2016 by Fairmont Pacific Rim, Hotel Management
Thank you for taking the time to share your experience and feedback on Expedia from your recent stay. We are thrilled to hear you enjoyed our amenities and waterfront location! We look forward to welcoming you back to Fairmont Pacific Rim soon! Sincerely, Philip M. Barnes General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest
5 out of 5
by A verified traveler

beautiful, very clean, the stuff is amazing

Posted Sep 21, 2016
The hotel located in a very good location, have beautiful view from all over, the stuff are amazing, everybody willing to help and serve you in anytime. we loved this hotel!!
Comment from Hotel Management
Sep 26, 2016 by Fairmont Pacific Rim, Hotel Management
Thank you for selecting Fairmont Pacific Rim for your Vancouver visit – we are humbled by your kind words and we are thrilled to know you found such comfort during your stay! We hope to have the opportunity to have you with us again soon. Sincerely, Philip M. Barnes General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest
5 out of 5
by A verified traveler from r

Beautiful hotel

Posted Sep 12, 2016
This hotel had very friendly staff. They couldn't have done any better. We came in to the gold lounge before they had any appetizers and they went and made up snacks to eat. Room service was fast and very friendly. The view was fantastic and watching the ships was a plus.
Comment from Hotel Management
Sep 26, 2016 by Fairmont Pacific Rim, Hotel Management
Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay and we hope to welcome you back to Fairmont Pacific Rim soon! Sincerely, Philip M. Barnes General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest
5 out of 5
by A verified traveler

Posted Sep 7, 2016
everything was great, i highly recommend this hotel to everyone. the brunch buffet was great too. also enjoyed the complimentary bikes
Comment from Hotel Management
Sep 12, 2016 by Fairmont Pacific Rim, Hotel Management
Thank you for taking the time to share your experience with us on TripAdvisor. We are so thrilled to hear you enjoyed the brunch buffet in ORU Cuisine and our complimentary BMW bike service. We hope you had a wonderful stay and look forward to welcoming you back to Fairmont Pacific Rim in the near future! Sincerely, Philip M. Barnes General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest
5 out of 5
by A verified traveler

Beautiful hotel close to Stanley park

Posted Sep 6, 2016
We had a great short vacation on Vancouver. The hotel was perfect and in a great location.
Comment from Hotel Management
Sep 12, 2016 by Fairmont Pacific Rim, Hotel Management
Thank you for taking the time to share your experience with us. We are pleased to hear you enjoyed your stay at Fairmont Pacific Rim and hope to have the opportunity to welcome you back soon! Sincerely, Philip M. Barnes General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest
5 out of 5
by A verified traveler

fantastic experience - would definitely recommend.

Posted Aug 31, 2016
Pros: everything.
Cons: why change a winner?
Location: great location & great restaurants nearby.
excellent service and care from the staff. rooms were beautiful. Concierge service was the best ever. My family thoroughly enjoyed it.
Comment from Hotel Management
Sep 12, 2016 by Fairmont Pacific Rim, Hotel Management
Thank you for sharing your experience with us. We are so thrilled to hear you found our staff and service to exceed your expectations as we pride ourselves in our service excellence. We hope to welcome you to Fairmont Pacific Rim again when your travels bring you back to Vancouver. Sincerely, Philip M. Barnes General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest
5 out of 5
by A verified traveler from Vancouver, BC

Booked this hotel for my daughter's Wedding Night

Posted Aug 30, 2016
The Hotel and Staff were Excellent ,treating my daughter and her new husband to Champagne and Chocolates on their Wedding Night. Couldn't ask for better service, they even gave them a late checkout.
Comment from Hotel Management
Sep 12, 2016 by Fairmont Pacific Rim, Hotel Management
Thank you for sharing your kind compliments on Expedia. We are so delighted to hear your daughter and son-in-law enjoyed their stay with us and wish them all the very best in the future! We hope to have the opportunity to welcome them back to Fairmont Pacific Rim for the next milestone occasion. Sincerely, Philip M. Barnes General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest
5 out of 5
by A verified traveler from Los Angeles

Service, Amenities and Location

Posted Aug 23, 2016
I love this hotel. One of the best hotels I've stayed at anywhere in the world. The service was outstanding and the hotel is beautiful
Comment from Hotel Management
Aug 28, 2016 by Fairmont pacific Rim, Hotel Management
Thank you very much and we are looking forward to seeing you again.
5 out of 5
by A verified traveler from London

Nearly perfect

Posted Aug 22, 2016
Lovely hotel in great location. Helpful and friendly staff. Very well appointed room.
Comment from Hotel Management
Aug 22, 2016 by Fairmont Pacific Rim, Hotel Management
We are so thrilled to hear you found our staff and service to exceed your expectations as we pride ourselves in our service excellence. We hope we can welcome you again when your travels bring you back to Vancouver. Sincerely, Philip M. Barnes General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest
5 out of 5
by A verified traveler

What a lovely hotel!!

Posted Aug 22, 2016
We stayed here the night before taking off an Alaskan cruise. What a phenomenal hotel, with a wonderful location, attentive staff, and peaceful decor. We were lucky to stay in the gold level suites and were pampered the entire time. I would gladly stay here again in a heartbeat!
Comment from Hotel Management
Aug 22, 2016 by Fairmont Pacific Rim, Hotel Management
Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your Fairmont Gold stay, as well as our hotel decor. We hope to welcome you back to Fairmont Pacific Rim soon! Sincerely, Philip M. Barnes General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest