Great city location, warm and welcoming staff!
Posted Dec 31, 2016
My daughter and I had the pleasure of visiting Vancouver and staying at the Four Seasons over the Christmas holiday-what a joy! Everyone from the bellman to the housekeeping staff were delightful to interact with, the level of service and professionalism is to be commended. We had a very late arrival and were greeted by name when we stepped out of the taxi-said they were expecting us and glad we had arrived-we were truly treated like honored guests by everyone we came in contact with.
Winnie Yau, the concierge, secured us a beautiful dinner reservation for Christmas, the day before, an almost impossible feat-we told her what we were looking for and she did the rest while we spent the day touring the city. She was exceptionally knowledgeable and made our trip so easy with her tips for getting around the city and what to see and do.