Ratings based on 186 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Posted Dec 5, 2015
Convenient. Close to restaurants, shopping and skytrain.
5 out of 5
Recommended
for Everyone
by A verified traveler from Moncton NB

Nice Hotel, good location, excellent desk staff

Posted Oct 12, 2015
Pros: Good location, nice hotel, friendly and knowledgeable staff. There was mall and lots of restaurants within walking distance.
Cons: more comfortable chair at the desk
Location: We went to the Richmond Centre (mall) and a true authentic Chinese restaurant within walking distance of the hotel, others were available too.
Excellent front desk staff, they could answer ANY question we had, and made great recommendations! I just wished we had enough time to do them all. Clean room, desk chair a little tipsy. No phone book we discovered the last night we were there. Good guide book regarding hotel restaurant and services.
5 out of 5
Recommended
for Everyone
by A verified traveler from Richmond, bc

Good hotel, center of Richmond

Posted Oct 5, 2015
Was upgraded to a suite upon request, no extra charge. Sweet staff
4 out of 5
Recommended
for Everyone
by A verified traveler from peachland bc

nice staff and great location

Posted Sep 30, 2015
Pros: have stayed there before and once again were very pleased
Cons: additional coffee and condiments in the room
Location: very central to the business we were attending
the staff was very informative and pleasant, parking was were good and secure
2 out of 5
by A verified traveler from Richmond Vancouver BC, Canada.

Posted Sep 29, 2015
Well, I booked two rooms and each room I booked for two queen size bed. But when my family and I got to the hotel they gave us only one king sized bed for each room. That was not very nice to cheat us as a first time customer. I don't think I want to stay with Hilton hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg

As an Expedia Express deal this rocked!

Posted Sep 15, 2015
Pros: The staff!
The staff at the Hilton were amazing and the room totally rocked. We really lucked out getting this as an express deal.
5 out of 5
Recommended
for Families
by Kailash Chandra from Mumbai.

Quality of service.

Posted Sep 8, 2015 on Hotels
Short but good stay. Front desk staff was very helpful.
5 out of 5
Recommended
for Families
by Trevor from Duncan

Posted Sep 2, 2015 on Hotels
We arrived at the hotel after leaving the PNE during one of Vancouver's worst wind storms. We were happy to have power at the hotel
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Aug 25, 2015 on Hotels
管理有些不好,主要是在预定时显示免费Wifi,但是该酒店系统显示收费。离开时也没有一张清单(账单)。 服务人员,竟然站在一旁对手持行李的客人无动于衷。可能是旅游旺季,太多的旅游团队接待,致使如此低级错误的出现。
4 out of 5
Recommended
for Everyone
by A verified traveler from R

Great location and convienient when flying

Posted Aug 17, 2015
Clean, friendly and more importantly, close to the airport, eateries and vancouver itself! Great stay!