Ratings based on 1,295 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from wellington n.z.
Very goodPosted Jun 20, 2017
Pros: Helpful friendly staff.
Cons: Found it very good.
Location: Had to stay a night from flying into Vancouver to leaving on a cruise next day. Out .of CBD but a 15 minute taxi ride and nice area, large park nearby
Brief overnight stop. Excellent shopping centre across road would stay again.
for Everyoneby A verified traveler from England
Lovely hotel & only 20 mins from downtownPosted Jun 3, 2017
Can't fault the hotel in any way. First class service. Huge shopping centre right across the street, so plenty of places to eat. X
for Everyoneby A verified traveler
Posted May 31, 2017
Easy to go around . However the parking lot is terrible. Coming and going are almost the same lanes - very danger
for Everyoneby A verified traveler from Vancouver, BC
Car broken intoPosted May 27, 2017
I recommend this hotel, but ONLY if you do not have a car with you. I have been broken into TWICE in this area and once the thieves used the address on my insurance registration papers to break in there as well as I am affluent. The actual hotel is great, but if you need to drive, especially with a high end car, find a new hotel with on site security, FOB/card only access, and a gate that is always closed on all entrances. Fortunately, RCMP was able to recover some fingerprints as they were messy and I am covered by ICBC less deductible, but the damage will cost over $4000.
for Everyoneby A verified traveler
Excellent location.Posted May 26, 2017
The night we stayed there, there were tons of kids with soccer equipment everywhere so we thought it would be noisy, but it wasn't. There was also a wedding and we didn't hear any noise from those guests but someone left their mark (too much alcohol) in the elevator and down the hallway on our floor. We were asked to step over it in the elevator and in the morning it was all cleaned up. Besides that, it was a good stay at an excellent location.
for Everyoneby A verified traveler from Warringtonc
A comfy base, handy for the sky train and busesPosted May 25, 2017
Pros: Clean, quiet, hotel with good facilities and spacious room. Excellent efficient, friendly staff. Good links to public transport network.
Cons: Our room was a little tired on close inspection. Include basic buffet breakfast in the price - would have a paid a little more for this.
Location: Quite a way from Downtown, but very close to the Skytrain and bus terminus, so can get to all attractions with a little research and forward planning.
A comfortable base for our 18 day stay in Vancouver. Our room was spacious and well-appointed. On closer inspection though, it was a little tired and needed updating. The fridge didn't work, but they very quickly provided another when told about this, although they just put this on the floor and didn't remove the faulty one! The air-conditioning was a bit tricky to control (no instructions) and the rather strange coffee-brewing machine kept cutting out. However, all the staff were very friendly, polite and helpful. We didn't use the other facilities much - breakfast was good, but a bit pricey as we hadn't paid in advance. Wi-fi was provided free when we signed up to their 'Honours' scheme.
for Everyoneby A verified traveler from Kelowna
Nice Getaway. Central locationPosted May 23, 2017
Great hotel. Nice room and within walking distance to whatever you could want.
for Everyoneby A verified traveler from cedmonton
Posted May 22, 2017
staff was great hotel location was good...room is clean.
for Everyoneby A verified traveler from Seattle
Posted May 12, 2017
The mini refrigerator in our room was broken, not working at all. The hotel staffs brought a new one to our room very quickly.
for Everyoneby A verified traveler from N
Great hotel.Posted May 10, 2017
Stayed two nights and my experience was great, everyone was nice and helpfully. I would definitely stay there again..