First day the heater in the room fell apart. The bathroom tub was very shallow. There were no bathrobes to go down to the pool and hot tub located in the basement.
Comment from Hotel Management
Sep 28, 2016 by Hotel Staff, Hotel Management
Thank you for sharing your experience! Our staff very much appreciate the kind words. It seems you missed "bacon days" as we do offer bacon alternatively throughout the week instead of the pork sausage. We're saddened to hear about the heater and hope it was quickly attended to so as not to interfere with the rest of your stay. Holiday Inn Express properties are not permitted to have bathrobes in the room per brand standard, although those properties that offered them prior to the new standard have been able to keep them. We're sad to read that you were disappointed. Thank you again for taking the time to post your review!