Ratings based on 491 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Nice hotel, closer to all major attractions.

Posted Jan 4, 2016
Very nice and friendly front desk staff. Nice and clean, comfortable place. Good price. Closer to all major attractions. Certainly, will go back again.
Comment from Hotel Management
Jan 6, 2016 by Service team, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, C.Alam
5 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant Stay

Posted Jan 3, 2016
Excellent location for mt seymour! Staff was very friendly and definitely would stay at this hotel again in the future.
Comment from Hotel Management
Jan 6, 2016 by Service team, Hotel Management
Thank you so much for your five star review of your stay at the hotel. I am pleased to you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We look forward to welcoming you back again. Sincerely, C.Alam
4 out of 5
Recommended
for Everyone
by A verified traveler from Kirkland, WA

Great place and location

Posted Dec 31, 2015
Pros: Location, design, style and size of rooms.
Cons: Restaurant could be a bit more upscale. Sometimes service could be better
I've stayed here a number of times when visiting family in North Vancouver. It's right off highway 1 and easy location to North Van and other places. Decent food in the restaurant.
Comment from Hotel Management
Jan 6, 2016 by gm, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Your feedback on the restaurant is appreciated and we will follow up. We hope you will visit us again. Sincerely, C.Alam
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel with an awesome backdrop

Posted Dec 27, 2015
Great hotel assetics, beautiful design with a lot of upscale amenities and lounge / restaurant chices. The Christmas day buffet had many outstanding options and everythingwas scrumptious! The hotel reminded of many fine European chalets.
Comment from Hotel Management
Jan 7, 2016 by gm, Hotel Management
On behalf of the staff and Management “Thank you” for your wonderful comments regarding your recent stay with us and are delighted to learn we met your expectations. The beautiful North Shore has a variety of lodging choices and we extend our sincere thanks for choosing our Hotel. Sincerely, C.Alam
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 16, 2015
Worth every penny. Great location. Clean comfortable. Quiet. Close to everything by car.
Comment from Hotel Management
Dec 17, 2015 by gm, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, C.Alam
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location and very nice well run Hotel

Posted Dec 6, 2015
Pros: Location
Cons: Nothing
The facilities staff and the location are all great will use this hotel when ever I am in the area. Great value.
Comment from Hotel Management
Dec 9, 2015 by gm, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again
5 out of 5
Recommended
for Families
by A verified traveler from Seattle

Close to Capilano Bridge.

Posted Nov 29, 2015
Pros: Close enough to go back into town.
Cons: That other restaurant in the parking lot is a bit slow.
Location: East to get to from Highway 1. Capilano Bridge is close. Downtown is not that far. Science World ~ 20 minutes, which is near House of Gelato!
Went to Capilano Bridge for a few hours before checking in. Science center and Christmas Village the next day. Ajeet was our waiter Thursday night, Friday morning, and Saturday morning. He is the best!
Comment from Hotel Management
Dec 3, 2015 by Hotel staff, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. Your recognition of the staff especially Ajeet is greatly appreciated. I will be sure to share this with my team. We hope you will visit us again in the future Sincerely, C.Alam GM
5 out of 5
Recommended
for Everyone
by A verified traveler from aeen

Very pleasant stay.

Posted Nov 20, 2015
The staff was amazing. Marirose made such a huge difference through her caring and one on one attention she gave us. We felt at home and appreciated all her efforts. We will come back because of her.
Comment from Hotel Management
Nov 22, 2015 by Guest Service team, Hotel Management
On behalf of the staff and Management “Thank you” for your wonderful comments regarding your recent stay with us and especially your recognition of Marirose and our team for their exceptional customer service. I will be sure to share this with all of them. The beautiful North Shore has a variety of lodging choices and we extend our sincere thanks for choosing our Hotel. We look forward to welcoming you back on your next visit to the area.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to North Vancouver

Posted Nov 17, 2015
It was overall a good hotel except our room was on the noisy side of the building and we were right above the smoking gazebo. The smell and noise was not pleasant.
Comment from Hotel Management
Nov 19, 2015 by GM, Hotel Management
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the issues of your room location. We value your comments and welcome the opportunity to serve you again. Sincerely, C.Alam
4 out of 5
Recommended
for Families
by Daisy

This traveler left a rating score only Posted Nov 9, 2015 on Hotels