Super classy & comfortable
Posted Feb 12, 2015
I booked via 3rd party reservation system and didn't expect the front desk staff to pay attention to my special request for a quiet room (due to being 36 weeks pregnant and wanting a good night's sleep). To my surprise, after front desk staff warmly welcomed my husband and I, they told us they had given us a room far from the elevators and on the other side of the building from Richards St. construction. The room was gorgeous, clean, luxurious, and well-appointed. The hotel is perfectly-situated for enjoying downtown, the West End, Yaletown, and Gastown. Staff were attentive and friendly throughout our stay without coming across as pandering or overbearing. I wish I could have stayed longer!