Ratings based on 1,654 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 5, 2016
Really accommodation front desk and staff in general. Hotel was perfectly located and quiet
5 out of 5
Recommended
for Everyone
by A verified traveler from Moose Jaw, Sk

Value, location and service

Posted Feb 3, 2016
We were very impressed with L'Hermitage. Location was excellent, price was outstanding for a hotel of this calibre, particularly in Vancouver, room was elegant and spacious, and the service fwas absolutely the best we have experienced, from the housekeeping staff through the concierge. No hesitation in recommending.
5 out of 5
Recommended
for Everyone
by A verified traveler from Victoria, BC

Hidden Gem

Posted Feb 1, 2016
This was my first visit to L'Hermitage but it won't be my last. The entrance is a little set back from the street so I didn't see it right away. Once inside, the staff were very helpful and courteous and customer service appeared to be a high priority for them. The room was lovely and overlooked the pool/hot tub. Hotel is located very close to Robson Street so is a quick walk to restaurants, shopping, etc.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Amazing Hotel

Posted Jan 29, 2016
This hotel was just beautiful. The rooms were nice and spacious, very clean and bed was very comfortable. Highly recommend!
5 out of 5
Recommended
for Everyone
by A verified traveler

Overall Great Experience

Posted Jan 27, 2016
A fabulous boutique hotel. Pleasant, helpful staff. Charming rooms with all the modern amenities. Descent gym, salt water pool. Nice breakfast lounge to start the day. Good location. We would have no hesitation recommending this hotel to anyone.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bellingham

Winter getaway

Posted Jan 23, 2016
Lovely three days despite gray, rainy weather. Doorman Michael greeted us with a smile, took care of us throughout our stay. Beautiful boutique room, very comfortable bed. Lounge was warm and cozy for reading, a drink or snack. Hot tub on the roof was perfect as drizzle fell, though the "heated" lap pool had a broken heater, felt like a Polar Bear plunge! Great location with shopping, restaurants, and awesome grocery steps away. Two blocks to subway station for jaunts all over town - we parked the car until it was time to go home. Couple little things - they need on demand movies - hundreds of channels of bad TV a vacation does not make. Breakfast buffet in the lounge might have enticed us if they had a waffle maker, and nicer pastries, fresh not frozen hash browns. Still, wonderful overall, and the staff are the best - courteous, friendly, helpful. We will be back to enjoy the sun deck when the weather is nice!
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Loved the location! Great staff!

Posted Jan 18, 2016
First time visiting Vancouver, arrived at 1am and the staff was already waiting for my arrival. Very professional, helpful, gracious staff. The rooms were very clean and had everything you needed. The location was perfect for walking wherever you needed to go downtown. I would definitely recommend this hotel and would love to visit again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 17, 2016
Excellent hotel. Staff were very attentive and the suites are lovely. The lounge is really nice and the outdoor space with pool and hot tub is great!
5 out of 5
Recommended
for Everyone
by A verified traveler

Top off line hotel

Posted Jan 15, 2016
Pros: Great smaller hotel with all the amenities and walking access to shopping, restaurants, BC Place, yaletown. Rooms are larger than most 4 or 5 star h
Didn't know what to expect, usually stay in mainstream hotels - was extremely pleased and impressed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2016
Lovely hotel, friendly and helpful staff. This is my Vancouver go to hotel. I even brought a bathing suit to enjoy the heated pool- but chickened out and used the tub instead.