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Stayed 2 nights in Aug 2020
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Guest reviews
Very Good
1,472 reviews
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
Free WiFi
Air Conditioning
Restaurant
Gym
Breakfast Available
Business Services
Cleaning and safety practices
Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided
Map
123 Carrie Cates Crt, North Vancouver, BC
Explore the area
Lonsdale Quay Market2 min walk
Port of Vancouver24 min drive
Canada Place26 min drive
Vancouver, BC (YVR-Vancouver Intl.)45 min drive
Choose dates to view prices
Standard Room, 2 Queen Beds
Photos of Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
4.4/5 guest room ratingMore detailsRoom amenities
- 301 sq ft
- Partial ocean view
- Sleeps 4
- 2 Queen Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Queen Beds
301-sq-foot room with partial ocean views
Internet - Free WiFi and wired Internet access
Entertainment - 37-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible and low-height counter and sink
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Non-Smoking, renovated in November 2018
Connecting/adjoining rooms can be requested, subject to availability
Standard Room, 1 Queen Bed
Photos of Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
4.3/5 guest room ratingMore detailsRoom amenities
- 301 sq ft
- Sleeps 2
- 1 Queen Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 20
Room details
1 Queen Bed
301 sq feet
Internet - Free WiFi and wired Internet access
Entertainment - 37-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible and low-height counter and sink
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Non-Smoking, renovated in November 2018
Connecting/adjoining rooms can be requested, subject to availability
Executive Room, 1 King Bed
Photos of Executive Room, 1 King Bed
Executive Room, 1 King Bed
4.4/5 guest room ratingMore detailsRoom amenities
- 473 sq ft
- City view
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
473-sq-foot room, balcony with city views
Internet - Free WiFi and wired Internet access
Entertainment - 37-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible and low-height counter and sink
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Non-Smoking, renovated in November 2018
Connecting/adjoining rooms can be requested, subject to availability
Executive Room, 2 Queen Beds
Photos of Executive Room, 2 Queen Beds
Executive Room, 2 Queen Beds
4.5/5 guest room ratingMore detailsRoom amenities
- 398 sq ft
- Sleeps 4
- 2 Queen Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Queen Beds
398 sq feet
Internet - Free WiFi and wired Internet access
Entertainment - 37-inch flat-screen TV with cable channels
Food & Drink - Coffee/tea maker and room service
Sleep - Hypo-allergenic bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible and low-height counter and sink
Eco-friendly - Eco-friendly toiletries and LED light bulbs
Need to Know - No rollaway/extra beds available
Non-Smoking, renovated in November 2018
Connecting/adjoining rooms can be requested, subject to availability
About this area
North Vancouver
Located in North Vancouver, Lonsdale Quay Hotel is connected to a shopping center. Grouse Mountain and Cypress Mountain are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Lonsdale Quay Market and Granville Island Public Market. Looking to enjoy an event or a game? See what's going on at Pacific Coliseum or Rogers Arena. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and ice skating. Our guests appreciate the hotel's central location.
Visit our North Vancouver travel guideWhat's nearby
- Lonsdale Quay Market - 2 min walk
- Port of Vancouver - 24 min drive
- Vancouver Convention Centre - 25 min drive
- Canada Place - 26 min drive
- Vancouver Waterfront - 30 min drive
Getting around
- Rupert Station - 11 min drive
- Port Moody Station - 24 min drive
- Vancouver Intl. Airport (YVR) - 45 min drive
Restaurants
- MIX — 1 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and transportation
- Self parking: CAD 20 per night
- Parking height restrictions apply
- Ski shuttle (surcharge)
Food and drink
- Buffet breakfast available for a fee daily
- 1 restaurant and 3 coffee shops
- 1 bar
- Room service available
Things to do
- Fitness center
- Playground
- Shopping mall
- Shopping
Family friendly
- Dry cleaning service
- Free cribs/infant beds
- Grocery/convenience store
- Laundry facilities
- Playground
- Snack bar/deli
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Elevator
- Front-desk safe
- Gift shop/newsstand
- Grocery/convenience store
- Reception hall
- Vending machine
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
- Wedding services
Languages spoken
- Chinese
- English
- Filipino
- French
- Korean
- Swedish
Business services
- 4 meeting rooms
- Conference center (1800 square feet of space)
Outdoors
- Picnic area
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Assistive listening devices available
- In-room accessibility
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Fireplace in lobby
- Romance packages available
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Blackout drapes/curtains
- Free cribs/infant beds
- Hypo-allergenic bedding
Bathroom
- Eco-friendly toiletries
- Hair dryer
- Shower/tub combination
Entertainment
- 37-inch flat-screen TV
- Cable channels
Food and drink
- Coffee/tea maker
More
- Connecting rooms available
- Desk
- Free local calls
- Free newspapers
- Iron/ironing board
- LED light bulbs
- Safe
Policies
Check-in
Check-in from 3 PM - 5:30 AM
Late check-in subject to availability
Express check-in
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: CAD 250 per stay
- Sanitation services: CAD 10.00 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Self parking fee: CAD 20 per night
- Housekeeping fee: CAD 10 per stay
- Refrigerator fee: CAD 10.00 per stay
- In-room microwave fee: CAD 10.00 per stay
- Rollaway bed fee: CAD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a smoke detector and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer
Contactless check-out is available
Individually-wrapped food options are available for breakfast and through room service
Each guestroom is kept vacant for a minimum of 48 hours between bookings
The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the fitness facility
Property is also known as
Hotel Lonsdale
Hotel Lonsdale Quay
Lonsdale Hotel
Lonsdale Quay
Lonsdale Quay Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay North Vancouver
Quay Hotel
Lonsdale Quay Hotel Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay Hotel Hotel North Vancouver
Frequently asked questions
Guest reviews
4.3
Cleanliness
4.3
Service and Staff
3.9
Amenities
4.0
Property condition
- Liked: Cleanliness, staff & service, property conditions & facilities
I honestly wasn’t sure what to expect from this hotel as I was told it is older. I was pleasantly surprised. The room was nicely renovated, the view was excellent, and the location is great. I was slightly irritated by the $10 “Covid cleaning fee” added to the cost of my room - does that mean that the normal cleaning is sub par? Factoring in the $20 per night for parking and the $10 cleaning fee made it a bit pricey in my opinion but we did love the room and location.
Stayed 1 night in Aug 2020
This traveler didn’t leave comments with their review
Stayed 2 nights in Aug 2020
This traveler didn’t leave comments with their review
Stayed 2 nights in Jul 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great! Why pay more at a newer hotel when this hotel is situated right by the water, above a cozy market with delicious food and steps away from many restaurants. I would definitely stay here again!
Stayed 1 night in Jul 2020
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