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Lonsdale Quay Hotel

Photo gallery for Lonsdale Quay Hotel

Front of property - evening/night
View from room
Executive Room, 2 Queen Beds | Hypo-allergenic bedding, individually furnished, desk, blackout drapes
View from room
Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View | Hypo-allergenic bedding, individually furnished, desk, blackout drapes

Overview of Lonsdale Quay Hotel

VIP Access

Lonsdale Quay Hotel

3.5 star property

8.0/10 Very Good

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
123 Carrie Cates Crt, North Vancouver, BC, V7M3K7

Explore the area

  • Popular LocationLonsdale Quay Seabus Terminal2 min walk
  • Popular LocationWaterfront Park6 min walk
  • Popular LocationLions Gate Hospital2 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)60 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

About this area

North Vancouver

Located on the waterfront, Lonsdale Quay Hotel is in Lower Lonsdale neighborhood and is connected to a shopping center. Grouse Mountain and Cypress Mountain are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Lonsdale Quay Market and Granville Island Public Market. Looking to enjoy an event or a game? See what's going on at Pacific Coliseum or BC Place Stadium. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and sledding. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Lonsdale Quay Seabus Terminal - 2 min walk
  • Waterfront Park - 6 min walk
  • Lions Gate Hospital - 2 min drive
  • Port of Vancouver - 24 min drive
  • Canada Place - 27 min drive

Getting around

  • Rupert Station - 11 min drive
  • Vancouver Rocky Mountaineer Station - 15 min drive
  • Vancouver Intl. Airport (YVR) - 60 min drive

Restaurants

  • Anatoli Souvlaki - 2 min walk
  • Green Leaf Brewery - 2 min walk
  • Yohachi Sushi - 3 min walk
  • Pier 7 - 3 min walk
  • Jägerhof - 4 min walk

About this property

Lonsdale Quay Hotel

3.5-star hotel located in Lower Lonsdale
Located close to Lonsdale Quay Market and Canada Place, Lonsdale Quay Hotel provides a grocery/convenience store, a shopping mall on site, and a playground. Hit the slopes at this hotel featuring a ski shuttle. The onsite restaurant, Waterfront Bar and Grill, features ocean views. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • 4 meeting rooms, an elevator, and a gift shop
  • A vending machine, tour/ticket assistance, and a ballroom
  • Guest reviews give good marks for the central location
Room features
All 70 individually furnished rooms include thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and free bottled water. Guest reviews speak positively of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 37-inch flat-screen TVs with cable channels
  • Mini fridges, microwaves, and cribs/infant beds

Languages

Chinese (Mandarin), Czech, English, Farsi, Filipino, French, Hindi, Korean, Slovak, Turkish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (CAD 28.75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Ski shuttle (surcharge)

Food and drink

  • Daily full breakfast available for a fee: CAD 15–21 for adults and CAD 15–21 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Waterfront Bar and Grill

Things to do

  • Gym
  • Playground
  • Shopping mall

Family friendly

  • Crib (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (1,800 square feet of space)

Outdoors

  • On the bay
  • On the boardwalk
  • Outdoor entertainment area
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices
  • Elevator
  • In-room accessibility
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

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Policies

Check-in

Check-in from 3 PM - 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night
Cribs (infant beds) are available for CAD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between CAD 15.00 and CAD 21.00 for adults, CAD 15.00 and CAD 21.00 for children (approximately)
  • Covered self parking fee: CAD 28.75 per night (in/out privileges)
  • Pet fee: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 25.0 per day
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Hotel Lonsdale
Hotel Lonsdale Quay
Lonsdale Hotel
Lonsdale Quay
Lonsdale Quay Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay North Vancouver
Quay Hotel
Lonsdale Quay Hotel Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay Hotel Hotel North Vancouver

Frequently asked questions

Is Lonsdale Quay Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 35.00 per accommodation, per day. Service animals are exempt from fees.

How much does it cost to stay at Lonsdale Quay Hotel?

As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at Lonsdale Quay Hotel on Feb 21, 2023 start from $117.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Lonsdale Quay Hotel?

Self parking is available for CAD 28.75 per night.

What time is check-in at Lonsdale Quay Hotel?

Check-in is from 3 PM - 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Lonsdale Quay Hotel?

Check-out is at 11 AM.

Where is Lonsdale Quay Hotel located?

Conveniently near skiing facilities, this Lower Lonsdale hotel is located in the city center within 3 mi (5 km) of Lonsdale Quay Market, Canada Place, and Rogers Arena. Capilano Suspension Bridge and Pacific Coliseum are also within 6 mi (10 km). Waterfront Metro Station is 24 minutes by foot and Vancouver Waterfront Station is 23 minutes.

Can I cancel my reservation for free at Lonsdale Quay Hotel and receive a full refund?

Yes, Lonsdale Quay Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Lonsdale Quay Hotel cancellation policy on our site for more details about any exclusions or requirements.

Lonsdale Quay Hotel Reviews

Lonsdale Quay Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 438 out of 1073 reviews" "
" "10 - Excellent 41%
Rating 8 - Good. 374 out of 1073 reviews" "
" "8 - Good 35%
Rating 6 - Okay. 137 out of 1073 reviews" "
" "6 - Okay 13%
Rating 4 - Poor. 74 out of 1073 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 50 out of 1073 reviews" "
" "2 - Terrible 5%

8.6/10

Cleanliness

8.3/10

Staff & service

7.6/10

Amenities

7.9/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Excellent

Dara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to visit if your looking for a different experience while visiting Vancouver. You have to pay for parking though and finding the right parkade is not clear.
Stayed 1 night in Jan 2023

6/10 Okay

Peter, Cobble Hill

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The good - rooms while being somewhat old are in good shape. Excellent breakfast in the restaurant and very nice staff. The bad - the rooms have the old style of heater/AC and they are super noisy when they are on. Room looked out to the shipyard which is also very noisy at night. If you can't sleep through noise, don't book! Hotel parkade is super hard to find, even with website instructions given. Finding the elevator from the parkade is also super hard and confusing. Better signage would help (like go this way for 100 metres, etc). Also, the signs (once you figure them out) lead to hotel access 'after hours' but this is available all hours. Not sure where the non after hour entrance to the hotel was. The parkade is under construction so hopefully this will improve when it has been completed!
Stayed 2 nights in Jan 2023

10/10 Excellent

CAITLIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I took my mother and son to the property for a staycation. It was quiet at night and safe with their locking of the floor before you get to the rooms. The staff at check in and around a need I had were friendly and supportive. The beds were comfortable. It was great to have a mini fridge and microwave. Lots of local eat options and a great area to walk around. Easy to park and paid until the next day at 5PM so we wandered in the morning. Convenient to the seabus if needed!
Stayed 1 night in Jan 2023

10/10 Excellent

andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i often stay here when in north van... convenient and great area for anything you need.
Stayed 1 night in Jan 2023

10/10 Excellent

Joshua

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it. Loved the location. Front desk staff a bit cold
Stayed 1 night in Jan 2023

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, this is a true hidden gem, with easy access to downtown Vancouver via Seabus. Complimentary breakfast was out of this world - among the best I've ever had.

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive experience
Stayed 1 night in Jan 2023

6/10 Okay

Cheri

Business traveler
Liked: Cleanliness, staff & service
Area is fabulous. Hotel is a bit tired but room was updated. Drains didn’t work well in sink and shower. Price was good!

8/10 Good

Wilford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My usual stop when staying overnight in Vancouver traveling abroad
Stayed 1 night in Jan 2023

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location to transportation, dining, walking, and Vancouver tourism and recreation sites. There is current construction around the hotel, but not both