Ratings based on 298 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from Calgary, Alberta

Wonderful stay by the Ocean

Posted Nov 25, 2015
Pros: Quiet, clean, large comfy room with heat and air conditioning. Friendly staff and the perfect location.
Cons: In the sleeper rooms they should have the cups and glasses changed instead of the chamber maids rinsing them in the bathroom sink, not very hygenic.
Location: Right in front of the Hotel is the Ocean, a nice walk down to the pier, lots of places to eat and have a pint.
Wonderful hotel, our favorite place to stay while in White Rock visiting family.
4 out of 5
for Everyone
by A verified traveler

Celebration of life

Posted Nov 11, 2015
Worked out great for an event we attended close by.
3 out of 5
for Everyone
by A verified traveler

Be specific what you ask for

Posted Oct 22, 2015
Pros: location as we didn't have an ocean view, we could walk across and walk the beach
Cons: i don't need to know the front desk is ticked when we book on line, i also don't need to be told phone the hotel direct next time.
Location: ocean walk and places to eat near by were good
We were given a room that had a balcony, but we couldn't acess it. We had room B and the balcony was for room A, same room number. So watch that when you book, even tho A was empty the man at the front desk wouldn't give it to us because we booked on Expedia and he said they loose 30% when customers do that. The next morning, different man at the front desk, was very accomodating with what we needed for travel plans.
4 out of 5
for Everyone
by A verified traveler

Great hotel with perfect location

Posted Oct 10, 2015
We were only there for one evening but this hotel has such a great location we were able to park the car and walk every where. The staff was great and the room was super clean, spacious and comfortable.
4 out of 5
for Everyone
by A verified traveler

Not bad

Posted Oct 8, 2015
Pros: Comfy beds
Location: Tons of restaurants close by.
First time we have visited. We are locals in South Surrey. We purchased our reservation through Expedia. I realize they offer the lower end rooms for the prices they offer, but the room we received was looking at the apartments bathroom across from us. If you want to stay in the hotel make sure you get a room with a balcony. Beds were extremely comfortable and the staff was friendly. Will stay again, but in the lower end room.
4 out of 5
for Business Travelers
by A verified traveler from Latin Ameriica


Posted Oct 6, 2015
Pros: location and ease of access, parking and zero hassle.
Cons: food services
Location: Location was good from the highway. did not have to go through vancouver.
the hotel was nice and clean. Everything was in the rooms as one may expect. The only downfall was the cafe. The only place close for coffee and breakfast. An independently run business leaves a lot to be desired.
2 out of 5
by A verified traveler from Toronto, Canada

Nobody cares.

Posted Oct 2, 2015
We checked into our room, only to find that the Microwave didn't work. Staff indicated it would not be fixed for 3 days, over the weekend. We asked to change rooms, were offered no assistance in the transfer, and were never contacted by management with an apology throughout our stay. At least 2 different staff members indicated that the Hotel Manager would contact us, which never happened. We have always stayed at this Hotel in the past, but after this incident, we will not be back and will not recommend it to any of our friends. Add to this the fact that a train now blows its whistle at 3:50am each night as it travels next to the Hotel and we will be staying elsewhere from now on.
5 out of 5
for Everyone
by A verified traveler from Montreal


Posted Oct 1, 2015
Pros: tout.
Cons: Demander a la compagnie de train qui passe en face de ne pas passer la nuit ou de ne pas trop klxoner la nuit.
Location: Tres beau, sympatique, petits comerces pour manger, tres agreable
Personnel professionel, curtois, atentif, sympas.Tres bien aqceuillis, tres bonne embiance.Le proprete se sent presente.Bon stattionnement, malgres qu'il est payant.
5 out of 5
for Everyone
by A verified traveler from Vernon

Awesome Hotel!

Posted Sep 27, 2015
Pros: Everything.....its right across from the ocean
Cons: the only thing I could say is they need some flatter pillows, all their pillows are big..
Location: across from the ocean and lots of restaurants and shops within walking distance
I'd recommended this hotel to anyone who is staying in White Rock. I've stayed here numerous times and will continue too. The ocean is right across the road and its walking distance to all the restaurants and little shops all long by the ocean.
2 out of 5
by A verified traveler from BC

we wanted a room with an ocean view

Posted Sep 18, 2015
Pros: The staff were very pleasant and friendly.
Cons: Parking at $12 a night is ridiculous. Ensure blind pulls are repaired and the hair dryer is secured to the wall properly.
Location: Parking $3.50 an hour. Below standard eateries. Railway line going right by the hotel with frequent train whistles. We will not be going back.
We got a room with no access to the balcony and our partial ocean view was spoiled by the guests in the adjacent room sitting on that balcony in front of our window. It probably did not please them either being overlooked by the guests in the next room. This was a ridiculous set up and totally spoiled our visit. We had planned to make a long return visit, but will not do that now as we no longer trust that we would get what we paid for.