Not worth the price
Posted Mar 1, 2017
I assumed I would be paying one price but with the various taxes, fees, etc. (not just GST/PST) added on, I ended up paying nearly 20% more than I expected.
While the staff were excellent and the room nice and clean, there were no added facilities that other hotels offer - a free (even a simple continental) breakfast was not included in the price - so many other hotels offer that feature.
The hotel advertises 24/7 room service but when I called, they said that it was no longer available.
The restaurant they said is in the hotel, is actually outside the hotel.
The hotel was hard to get to - the route is quite confusing to someone who is not a Richmond resident, but that is not the hotel's fault.