Ratings based on 1,571 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Most beautiful view

Posted Aug 29, 2015
Pros: Cleanliness, comfort, beautiful view
Cons: Make the culprit cruise ship eliminates its smelly exhaust fume.
Location: Conveniently close to most Vancouver attractions.
Excellent hotel with gorgeous view. Very clean and comfortable. I slept very well. One cruise ship docked nearby spewing smelly exhaust fumes for about one hour. However, other cruise ships were okay. Would stay at this same hotel again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Very convenient hotel with amazing views!

Posted Aug 28, 2015
Pros: location, friendly staff, room had everything needed, lovely linen
Location: Tour busses stop by hotel so no need for a car. Lots of attractions within walking distance.
Enjoyed lovely lunch overlooking the water. Staff was very helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel on the water and close to downtown.

Posted Aug 26, 2015
Pros: Location is great. Beds are really comfortable. Rooms are clean and staff was friendly.
Cons: Price of parking is too expensive for guests. No free wifi. I find that trivial for these fancy hotels to charge extra for that.
Location: Stanley park is within waking distance. The Gas town district is close as well. Great location on the water.
This place was really nice. The location is great and easy to walk to downtown and to Stanley park. Parking is a bit expensive at $40 bucks a night but other than that it was a great hotel. We would definitely stay there again sometime.
4 out of 5
Recommended
for Everyone
by A verified traveler

Localizacao excelente , bela vista.

Posted Aug 26, 2015
Instalacoes novas, equipe muito educada e atenciosa assusta um pouco o gigantismo da entrada pois ha um grande local de eventos. A prtir da recepcao (que fica no quinto andar), eh bem acolhedor e de mto bom gosto. Quarto funcional e comoacto (que esfava alertado na reserva)
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2015
It was comfortable and clean room. The bed was too high.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Beautiful hotel with a gorgeous view of the water.

Posted Aug 24, 2015
This hotel was amazing. I would recommend it to everyone. I don't have a single bad thing to say. The staff were so friendly. The room was spacious and clean and just overall was a great stay. Wish I'd stayed there longer.
5 out of 5
Recommended
for Everyone
by A verified traveler from RJ, Brasil

Excelente localizacao com linda vista

Posted Aug 23, 2015
Equipe / staff muito gentil e atenciosos. Instalacoes novas, assusta um pouco o gigantismo da entrada pous ha um centro de eventos no complexo. As dependencuas do hotel sao grandiosas porem aconchegantes. O quarto com vista que fiquei era pequeno (e na reserva estava claro isso) cabendo com conforto somente o casal
5 out of 5
Recommended
for Couples
by A verified traveler from Vancouver, BC

1 night stay was wonderful

Posted Aug 23, 2015
Pros: staff, room, bed, view, location, everything!
Cons: Cafe Pacfica's food was disappointing. very mediocre for a wonderful hotel. However, the staff at the restaurant was great.
Location: The location was very convenient. close to Gastown, downtown, cruise ship, water, restaurants.....
Great experience from moment we stepped into the hotel to moment we left. The staff were friendly and helpful. The view from the 23rd floor was insane. Everything in the room was just right so it felt luxurious but homey. The Pacific club lounge was the bomb. It was such a nice surprise because the food was very good....and of course the view. Good work Pan Pacific. We will definitely be back.
5 out of 5
Recommended
for Everyone
by A verified traveler from Syracuse

At the cruise terminal

Posted Aug 23, 2015
Pros: Location, staff, amenities, and condition overall
Cons: The restaurant choices in the hotel were wonderful, but could benefit from a middle scale option, for on the go, between food court and upscale.
We arrived one day prior to our cruise and explored from this hotel. Several close pubs made dining easy and enjoyable. The hotel was clean and efficient. Elevators arrived quickly even at peak times. The views were beautiful. There is even luggage delivery to the ship on the day of your cruise, optional. From the moment we stepped from the cab, the staff was welcoming and helpful. I would recommend this hotel easily and stay again without a doubt.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted Aug 22, 2015
Nice clean room. Very comfy bed, but I wasn't impressed overall.