Ratings based on 574 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lexington MA

A valuable find...

Posted Feb 7, 2016
Although not a 'vacation' hotel, for the business traveler, those visiting Vancouver General or who need to be in the area, it is ideal: close to the City Hall stop on the Canada Line of the Sky Train, right on several bus lines with several excellent restaurants and close by and a Whole Foods within walking distance. My room was quiet, comfortable and spotless. Minor issue with the fridge which was promptly remedied. Fitness room was a real plus. Staff knowledgeable and accommodating. I'll be back.
1 out of 5
by A verified traveler

Zeer luidruchtige kamer

Posted Feb 5, 2016
Het hotel is niet beschermd tegen lawaai van de straat. Ook, mijn kamer was in de buurt van de lift en ik kon al het verkeer horen in de hal.
3 out of 5
Recommended
for Everyone
by A verified traveler

Mediocrity in a good location

Posted Feb 1, 2016
Hotel is older and rooms are basic and slightly run down. Had a street facing room which was noisy at night. Ok for short stay.
Comment from Hotel Management
Feb 3, 2016 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Guest, Thank you for your feedback. The hotel is 45 years old but we are continually doing renovations and replacing amenities and case goods. I am so sorry you were bothered by the traffic, if you book again I suggest you book a non-view room as it will be quieter and away from the street. Jill Love Rooms Division Manager
3 out of 5
by A verified traveler

Posted Jan 29, 2016
The staff were extremely helpful and friendly. The rooms were very clean. Convenient to restaurants and shopping. The AC was apparently leaving part of the carpet damp though. There is parking on site, but spaces are few and tight. Only one entrance and exit to this place. Overall, it is an inexpensive and pleasant place to stay for a night or two.
Comment from Hotel Management
Feb 3, 2016 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Guest, Thank you for your review, I'm glad to hear that you found our staff friendly and helpful. I'm so sorry that the A/C was dripping on the carpet, please don't hesitate to contact the front desk if you have any issues in the room during your stay. Yes, Vancouver in general has a shortage of parking and the stalls tend to be narrow. We do have four parking lots, so it's very rare for their to be a shortage of parking. You may only have seen the two lots under the hotel but there is another lot behind the hotel and an over flow lot underneath our Pub next to the hotel. I hope you enjoyed your stay. Jill Love Rooms Division Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Whitehorse

Great Location, Friendly Staff

Posted Jan 24, 2016
Pros: Friendly staff, clean, complementary apples and newspapers on the front desk, centrally located, close to VGH.
Cons: The only downside was that it was a little tight with two queen beds, would have been perfect with one queen/king - would have left a little room to
Location: They had live blues in the attached bar - this is where Brickhouse has gone since the Yale is closed. Great sushi across the street,
It was great to be right on Broadway, with lots of great food, music and shops available a short walk away. Is perfect if you are in town to go to Vancouver General Hospital, less than a block away! The staff were super friendly, from the waitresses in the restaurant to the one who delivered room service, the desk clerks, all were very friendly and helpful. The room was clean and lots of coffee and tea supplies, and a small fridge - handy for us, eating out of the room a bit. I asked for and was given a full set of plates, bowls and cutlery for the two of us to keep in the room.
Comment from Hotel Management
Feb 7, 2016 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Dena, I'm glad you found the staff friendly and our location convenient. In case you stay again, we do have some rooms with 1 king bed which you may find more comfortable. We have a lot more demand for rooms with 2 beds than 1 which is why so many of our rooms have 2 beds. I hope we can welcome you back in the future. Jill Love Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 16, 2016
room is clean and comfortable. city view is fantastic. Definitely would go again
Comment from Hotel Management
Jan 16, 2016 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Guest, Thank you very much for your review. I'm so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again anytime. Jill Love Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient hotel

Posted Jan 4, 2016
Hotel is about a 3 star as far as condition of inside, but staff and cleanliness 5 star. It's in a convenient location and fairly priced
Comment from Hotel Management
Jan 4, 2016 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Guest, We appreciate your review and value your opinion. I'm so glad you found our staff helpful and the hotel clean. I will be sure to share your comments. Jill Love Rooms Division Manager
3 out of 5
by A verified traveler

Posted Dec 31, 2015
Pros: Good location for what we wanted to do
Charged for an extra person even though that was not stated at time of booking. Room walls were extremely thin and it was difficult to sleep at night. The rooms are a little outdated and the bathroom had old facilities.
Comment from Hotel Management
Jan 5, 2016 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Guest, Thank you for your feedback, it is valued. Expedia's site is set up to include the cost of additional adults as long as you enter the correct number as you book. If you booked for 2 people but 3 were traveling there would not be a note to advise of an additional charge. My apologies for any confusion. Jill Love Rooms Division Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to where our daughter lives

Posted Dec 29, 2015
Excellent coffee and wonderful shower. Clean rooms. Very reasonable rates.
Comment from Hotel Management
Dec 30, 2015 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Guest, Thank you for your feedback, it is appreciated. I'm glad you enjoyed your stay. We look forward to welcoming you back. Jill Love Rooms Division Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This was a very nice "commuter" hotel.

Posted Dec 24, 2015
Location: Hallway rug could be cleaned.
The room was very clean. The staff were excellent. The location was excellent i.e. safe and close to Granville shops and restaurants.
Comment from Hotel Management
Dec 30, 2015 by jlove@parkinn-vancouver.ca, Hotel Management
Dear Guest, Thank you for your feedback, it is always appreciated. I'm glad you found the room clean and the staff helpful. I will have the maintenance staff check the hallway carpets and clean as needed. We hope to welcome you back again in the future. Jill Love Rooms Division Manager