Ratings based on 1,511 Verified Reviews

4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver Island

Posted Mar 27, 2017
Super staff and really nice hotel. Loved the close amenities and everything was walking distance. Would stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveler from whidbey island, WA

Wonderful hotel to spend your vacation.

Posted Mar 25, 2017
Pros: View, staff, room.
Cons: The gigantic mud hole in front of the hotel!
Location: A GPS is a must to find your way around this large city.
First trip to Vancouver. Staff was excellent! Room had a beautiful view of the water and Vancouver. A great deal of construction going on...but it did not take away from our hotel experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Vancouver at its Best

Posted Mar 21, 2017
Pros: Great location, great value and wonderful accommodations
Location: Near public transportation, restaurants, and mall type food court with additional shops and restaurants
Great hotel, wonderful staff, clean rooms and great atmosphere. The hotel was located across the bay from the city of Vancouver but was an excellent location. Trips to Vancouver consisted of a short walk and a daily ferry ride which was inexpensive and a lot of fun. One the weekend there was a wonderful street festival right outside the hotel which consisted of local food trucks, craft vendors, local wines, artists and musicians. The hotel was close to the city bus station which made it easy to visit local attractions without having to use a cab or other more expensive type of transportation. There were also a number of local restaurants near the hotel where we enjoyed several meals. Breakfast at the hotel was a little expensive but the food was excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from Mississauga ON Ca5 out of 5

5 out of 5

Posted Mar 16, 2017
Pros: Everything
Cons: Nothing
Location: I could not believe how easy it was to get into downtown Vancouver via the seabus 25 minutes from hotel to Convention Center!
Great hotel very enjoyable experience Even room service was good!
Comment from Hotel Management
Mar 16, 2017 by Brendan, Hotel Management
Dear David C., Thank you for your comments. Getting to and from the convention centre from the hotel is quick convenient. Happy to see you enjoyed the room service as well. Thank you for your visit do come again. Regards, Brendan
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Very good in the morning, excelllent at night

Posted Mar 13, 2017
Pros: excellent point for people using public transportation.
Cons: turn the lights on the crane off at night, looks much better without a reminder that it's there!
Location: you can do anything in Vancouver and north Vancouver, its 2 minutes from the bus station and the sea bus station, so you can go basically anywhere!
great view, just those harbor cranes...much better at night
Comment from Hotel Management
Mar 16, 2017 by Brendan, Hotel Management
Dear Carl, Thank you for your comments. I am happy to see that you were able to get around with ease using the public transportation. Thank you again for your comments we hope to have you back in the future. Sincerely, Brendan
4 out of 5
Recommended
for Everyone
by A verified traveler from Victoria

Comfortable hotel on the north shore waterfront

Posted Mar 13, 2017
Pros: The location is appealing and will become more interesting as the waterfront development becomes fully realized.
Location: Bean Around the World coffee shop is good. Nearby buildings, landscaping and views of Vancouver are intriguing.
The location is on the waterfront which is one of the most interesting areas on the north shore. The new waterfront development is going to really increase the cool factor for this part of Great Vancouver. It was fun to walk around and visualize the finished product.
Comment from Hotel Management
Mar 17, 2017 by Brendan, Hotel Management
Dear Theo, Thank you for your review. I am happy to see that you had an enjoyable stay and that you were able to get around the local area. We hope to have you back in a year so that you can see the finished product of North Vancouver's Waterfront. Warm regards, Brendan
5 out of 5
Recommended
for Everyone
by A verified traveler from m

Our honeymoon

Posted Mar 9, 2017
Very friendly staff great food nice bed and pillows
Comment from Hotel Management
Mar 9, 2017 by Brendan Stonestreet, Hotel Management
Dear Sarah, Thank you for such a terrific review. I am glad that you enjoyed your stay and that our staff treated you well. We hope to have your back in the future. Warm regards, Brendan
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary , Alberta

Very convenient hotel if you are visiting N.Vanc.

Posted Mar 8, 2017
Have likely stayed here more than fifteen times. Hotel is well run, well maintained with friendly staff. Rooms on harbour side have nice view of Vancouver but current construction is noisy and could ultimately ruin the view of the harbour. If you are visiting North Vancouver, this is really the premium place to stay.
Comment from Hotel Management
Mar 8, 2017 by Brendan, Hotel Management
Dear Guest, Thank you for your comments. I am glad to see that you are still coming back to our hotel. Currently we are experiencing construction in front of the hotel however, I do hope that it will be short lived and that it won't obstruct our views once it is completed. Regards, Brendan
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 5, 2017
Very nice hotel. Priced well . Good front desk. Nice rooms
Comment from Hotel Management
Mar 7, 2017 by Brendan Stonestreet, Hotel Management
Dear Guest, Thank you for your review. We hope to have you back in the future. Regards, Brendan
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Posted Feb 28, 2017
Pros: Hotel is well located but you can't hear traffic.
Cons: The beds...even though my room has 2 beds they were doubles, it would be nice bigger beds at least one queen size.
Location: Lots of shops & restaurants, sea bus terminal 2 blocks away, lots of bus stops near by, easy access to main roads.
Nice hotel, excellent location, staff super super helpful and thoughtful, my flight was delayed and I was getting in touch with front desk to keep them updated regarding my arrival and they were always available to help and wait for me.
Comment from Hotel Management
Mar 7, 2017 by Brendan, Hotel Management
Dear Yayita, Thank you for your review. I am happy to hear that you liked our location and the staff were friendly and helpful. Please visit us again in the future if you are in the neighborhood. Warmest regards, Brendan