Nice staff, decent restaurant, terrible rooms.
Posted Oct 17, 2016
Unfortunately I was under the impression the pinnacle is a 4 star hotel. The parking situation and creepy old musky elevators were just the start, once we got up to our room we discovered: low popcorn ceilings, dirty stained carpet/furniture, hairs in our bathtub and on the floor. The room itself was big, however poorly laid out. The bed is crammed in front of the bathroom door and the tv is around 10 feet away from the bed (not that it mattered because our remote didn't work, along with our in-room thermometer which left us sweating all night at a set 74 degrees). Everything felt old/cheap and the color scheme of the room reminded us of a circus clown movie from the 80's. Sadly, we couldn't wait to get out of Vancouver.