Ratings based on 510 Verified Reviews

3.8 out of 5
85% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from cort

Posted May 28, 2017
Good valiue in Richmond, nice quiet room in central location, would stay. There again
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton, AB

Decent hotel - 10 minute walk to train transit

Posted May 8, 2017
Pros: It was tidy. Having the option of a hot breakfast was nice.
Location: Easy walking distance to a nearby mall and train stations.
A good location, not far from the airport. Shuttle driver was nice and more importantly on time.
2 out of 5
by A verified traveler

Bad attitude manager

Posted Apr 13, 2017
We booked this hotel because no other option. The room is just ok but the attitude of the management team was terrible. Won't book this hotel again for 100% sure!
2 out of 5
by A verified traveler from BC

Bad attitude of the hotel management team

Posted Apr 13, 2017
The attitude of the management team is not friendly at all. Won't book this hotel again.
3 out of 5
Recommended
for Everyone
by A verified traveler from BC

Clean, practical, affordable!

Posted Apr 8, 2017
Clean, practical, affordable! Perfect for budget travelers!
3 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

A quality hotel with value pricing

Posted Apr 3, 2017
Pros: Close to airport and City busiess facilities and beach.
Cons: Bigger space for hanging coats and suites.
Location: Location is good. Close to convenience and shopping. Access is easy.
Room is a little too small. Clothes closet is too short. Free heathy breakfast. Quiet location.
3 out of 5
Recommended
for Everyone
by A verified traveler

Economic hotel close to conference center and park

Posted Mar 31, 2017
Pros: The complimentary breakfast offers a wide variety of choices. The staff were very cordial.
Cons: Extra attention to cleanliness in the rooms. I found a pair of children's pants from a previous customer.
Location: This hotel is in a fantastic location between the conference centre across the street and the beautiful park behind it.
As I was attending workshops at the conference centre across this street this hotel was very conveniently located. It also had free parking which was a challenge to get into due to the very small parking stalls but greatly appreciated. Unfortunately a pair of children's pants was found on top of the bureau in an otherwise tidy room. The front desk attendant seemed quite embarrassed when I brought the pants to his attention. He was very cooperative in assisting me with printing some documents needed for the the workshop. The breakfast had a great variety of foods from fresh waffles, fresh fruit, juice, to cooked food like eggs and sausage. The park behind the hotel was a beautiful addition to an already good stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from kg

Still a nice hotel after all these years

Posted Mar 11, 2017
Rooms on the Westminster side is noisy, but minoru park side is quiet.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the Olympic Oval

Posted Mar 6, 2017
Pros: Nice room with a nice breakfast provided.
Cons: More knowledgeable staff.
Location: Nice hotel with easy walking distance to the Oval and to shopping.
I was able to get an early check in with and upgrade, and was provided a free shuttle to the airport on departure.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel close to airport

Posted Mar 3, 2017
Lovely continental breakfast provided free shuttle back to the airport clean rooms friendly staff