Ratings based on 1,444 Verified Reviews

3.7 out of 5
83% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

easy to get sky train and bus

Posted Jun 29, 2017
Cons: Only the wall paper looks old
Good location, easy to get bus and sky-train, close to the airport. The beds are comfortable. Quite place and slept well.
Comment from Hotel Management
Jun 29, 2017 by Nick, Hotel Management
Thank you for your feedback.
2 out of 5
by A verified traveler

Stay elsewhere

Posted Jun 27, 2017
Pros: Not Much
Cons: Bulldoze it and start again
Location: Location was the only attraction as it was close to airport and had a pickup.
Staff were short and rude in the reception area, breakfast although adequate was very crowded and the room was old and tiny.
Comment from Hotel Management
Jun 29, 2017 by Nick, Hotel Management
We are sorry you were not happy with your stay. We will work on making it better.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice and friendly.

Posted Jun 24, 2017
Pros: close to jump of places.
We enjoyed our stay and Front Desk clerk Lisa was very helpful.
Comment from Hotel Management
Jun 28, 2017 by Nick, Hotel Management
Thank you for staying with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, On

Convenient location

Posted Jun 12, 2017
Pros: Convenient
Cons: Change the air conditioner
Location: Not much, located on WestMinister Highway, easy to access. Not too many restaurant within walking distance, have to drive.
Not enough parking, many of the time that when we found a parking, we didn't dare to go out again.The parking lot was so full and even the alley and handicapped parking were occupied. The air conditioner was very loud...too old, when it turned on , was wakened up by its noise
Comment from Hotel Management
Jun 14, 2017 by Nick, Hotel Management
We apologize for the inconvenience.Thanks for letting us know.
4 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Value for money

Posted Jun 12, 2017
This airport hotel provides shuttle service to and fro vancouver international airport. Will definitely recommend for people who are transiting at the airport. Breakfast provided was tasty and had a good selection of cereals and pastries.
Comment from Hotel Management
Jun 14, 2017 by Nick, Hotel Management
Thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Overnight stay before cruise.

Posted Jun 3, 2017
Pros: Just like advertised and price.
Cons: Cruise port shuttle.
Very nice and clean. Room was comfortable and quiet. Close to airport but not close to cruise port. Free airport shuttle, but no cruise port shuttle. Thirty minutes to cruise port for about thirty-five dollars US. All staff very nice and attentive.
Comment from Hotel Management
Jun 3, 2017 by Nick, Hotel Management
Thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted May 28, 2017
We arrived at 10am but we're able to check-in right away. The hotel is older but is being remodeled and is in good shape. The room.we stayed in was clean, with good beds and a flat screen TV. The bathroom had a shower with plenty of hot water and good water pressure. Wi-Fi had a strong signal and was reliable. Minoru Park is located right behind the hotel and is a wonderful and scenic place to take a walk. A shopping mall is located less than a half-mile from hotel. Cieli's Irish Pub, across the street had good good food and drinks. The free airport shuttle was on time send spacious. One slight issue - free breakfast doesn't start until 6am, so if you have to leave before then, you are out of luck.
Comment from Hotel Management
May 30, 2017 by Nick, Hotel Management
Thanks for your positive comments.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

all it needs to be....

Posted May 26, 2017
Pros: location
Cons: mildly outdated, but not problematic
Location: great for overnight airport stay...didn't explore.
Near airport, good shuttle service, rooms fine (and upgrading being done) so worth the cost.
Comment from Hotel Management
May 26, 2017 by Nick, Hotel Management
Your review is much appreciated. Thanks
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2017
Pros: I liked the little balcony. So nice for fresh air.
Ok. The shuttle to the airport was on time and good.
Comment from Hotel Management
May 25, 2017 by Nick, Hotel Management
Thank you for your feedback
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel, has a good pub nearby across street

Posted May 25, 2017
comfy, clean beds and bathroom, quick check-in, would recommend this hotel to others
Comment from Hotel Management
May 25, 2017 by Nick, Hotel Management
Thank you for the positive review.