Ratings based on 1,112 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
91% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

inexpensive near airport

Posted Feb 10, 2016
Pros: night manager and breakfast lady and comp breakfast and inexpensive and shuttle service to and from airport
Cons: room was quite plain
Location: irish bar right across quite lively, did not really have time for much else, just needed a room for the night on a connecting flight close to airport
we just needed a room near the airport and it did the trick next to a nice Irish bar, it was inexpensive and it was just a plain room, clean, the staff was very nice and the complimentary breakfast was quite good and again staff were great
1 out of 5
by A verified traveler

Ramada richmond

Posted Feb 2, 2016
Very uncomfortable beds Inadequate bedding Needs maintence Won't stay again
Comment from Hotel Management
Feb 7, 2016 by Nick, Hotel Management
Thanks for your feedback. Sorry you were not satisfied with your stay. We will try to make it better
4 out of 5
Recommended
for Everyone
by A verified traveler from Summerland, BC, Canada

Comfortable

Posted Feb 2, 2016
Pros: Close to the Olympic Oval where our yearly sports event takes place
Cons: renovations are due
Location: Mall close by.
I had a room on the 3rd floor and it was quite nice considering it is an older property. All the staff from front desk to housekeeping and breakfast are extremely friendly and ready to please. Yes of course it could use a makeover, but you get a free breakfast with a very nice selection and free parking and I booked 3 months in advance for a room rate of $88.00 now you certainly can't go wrong with that. I understand there is a free shuttle to the airport but all the hotels in the vicinity have that as well. I was very comfortable there as I have stayed there before and know what to expect. I recommend this property but please don't have high expectations, it's clean, comfortable, friendly and the best bang for your buck in that neighborhood.
Comment from Hotel Management
Feb 7, 2016 by Nick, Hotel Management
Thank you for your comments. The staff is more motivated by your kind words.
Comment from Hotel Management
Feb 7, 2016 by Nick, Hotel Management
Thank you for your comments. The staff is more motivated by your kind words.
Comment from Hotel Management
Feb 7, 2016 by Nick, Hotel Management
Thank you for your comments. The staff is more motivated by your kind words.
Comment from Hotel Management
Feb 7, 2016 by Nick, Hotel Management
Thank you for your comments. The staff is more motivated by your kind words.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good service. Very comfortable.

Posted Jan 30, 2016
Pros: service, everything (except shuttle), worked fine
Cons: carpet and paint
Location: Great restaurants and shopping within walking distance.
Carpets etc. getting a little worse for wear and the shuttle broke down causing a minor delay but overall it was a very good night.
Comment from Hotel Management
Feb 7, 2016 by Nick, Hotel Management
Thank you for your feedback. We are working on the paint job.
3 out of 5
by A verified traveler

Quick, easy and cheap

Posted Jan 26, 2016
We just needed to stay somewhere the night before our flight. It was good for that. Bed was not very comfortable though. Bathroom wasn't very clean. The bar had sticky spots on it. Stains and burn marks on the carpet. But it was quick, cheap and close to the airport. We were only in the room to sleep.
Comment from Hotel Management
Feb 7, 2016 by Nick, Hotel Management
Thanks for you comments. We will try to make it better>
2 out of 5
by A verified traveler

Clean but terrible lay out of room.

Posted Jan 18, 2016
Pros: That I was able to leave.
Cons: Total renovation
Location: Time o airport was good
Cold room! No help getting to room. Provided breakfast sufficient.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet and relaxing

Posted Jan 15, 2016
Staff are nice and friendly..very accommodating...Hotel is close to the mall and other restsurant.
4 out of 5
Recommended
for Everyone
by A verified traveler from seattle

good

Posted Jan 7, 2016
Pros: friendly staffs, good location, great price
friendly staffs, good location, great price aaaaaaaaaaaaa aaaaaaaaaaaaaaaaaa aaaaaaaaaaaaaaaa
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2016
A staff at reception was very kind. A lady at breakfast restaurant was friendly to help serve everything there.
Comment from Hotel Management
Jan 4, 2016 by nick, Hotel Management
Thank you for your feedback Thank you for your feedback
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Clean, friendly hotel!

Posted Jan 2, 2016
Loved this hotel! The service was great! Everyone was very friendly from the front desk to housekeeping. Additionally, our room was clean, big and extremely comfortable. Would recommend to anyone looking for a hotel in Richmond!
Comment from Hotel Management
Jan 4, 2016 by Nick, Hotel Management
Thank you for your comments. They are a great morale booster for our staff.