Ratings based on 355 Verified Reviews

4.6 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg

Comfortable and quiet

Posted Dec 4, 2016
An excellent hotel and relatively not expensive. Right in downtown and within 8 minutes walk to Skytrain station, a great feature for visiting various parts of Greater Vancouver, and importantly from/to YVR airport. The room is large, clean, comfortable, and quiet. The complimentary breakfast is excellent with lots of choices.
Comment from Hotel Management
Dec 5, 2016 by Susan Fregona, Hotel Management
Dear Bob, Thank you so much for the excellent review, we hope to see you when you next visit Vancouver. Sincerely, Susan Fregona Director of Sales and Marketing
5 out of 5
Recommended
for Everyone
by A verified traveler from Harbor City, CA

Free breakfast

Posted Nov 29, 2016
Clean hotel with awesome amenities that the husband I love. Gym, spa and indoor pool. Free computer use and you can also print stuff. Also, breakfast is free daily. Helped us get a quick start to our day by not worrying about where to eat for breakfast.
Comment from Hotel Management
Dec 1, 2016 by Suzanne, Hotel Management
Dear Karla, We're delighted your stay was comfortable and convenient. Kind Regards, Suzanne Allemeier, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

clean spacious place

Posted Nov 28, 2016
Pros: clean, spacious room. good breakfast.
Cons: Maybe the pool room can be cleaner
Location: some shops and restaurants.
This was our second time staying at the hotel. We really enjoy the spacious room. The check in process is quick and the rooms are clean and comfortable. The area surrounding the hotel is fine. It's walkable and has some decent restaurants to choose from. The breakfast has plenty of selections for everyone. Will definitely stay here again.
Comment from Hotel Management
Dec 1, 2016 by Suzanne, Hotel Management
Dear Mary, We're so pleased you enjoyed your stay. Thank you for the review. Kind Regards, Suzanne Allemeier, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle, wa

Lovely suite hotel near Granville Island

Posted Nov 26, 2016
Perfect room with balcony, kitchen, plenty of space. Friendly, helpful staff. Clean with many amenities. Breakfast ends too early (9 weekdays, 10 on weekends) & breakfast room staff VERY eager to clean up quickly so that some food is no longer available 10-15 minutes before it ends and trash & dirty dishes are being collected while one tries to finish eating, which is not pleasant.
Comment from Hotel Management
Nov 28, 2016 by Suzanne, Hotel Management
Dear Anne, Thank you for your review. I'm sorry to see the comments about your breakfast experience. I will ensure this is shared with the team so that we can provide better service in the future. Kind Regards, Suzanne Allemeier, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice central

Posted Nov 23, 2016
It's good. I like to stay here .rooms are like homes the breakfast is nice Hottub is always full
Comment from Hotel Management
Nov 25, 2016 by Suzanne, Hotel Management
Thanks for the review. We're happy to hear you enjoyed your stay. Kind Regards, Suzanne Allemeier, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 14, 2016
Great location, extremely friendly staff, wonderful breakfast. The staff were helpful in every aspect, answered all our questions, and made the stay as comfortable as possible. The room was very spacious and the ammenities were wonderful. Delicious breakfast buffet and very nice pool/hot tub area. Within walking distance of great restaurants and touristy sights.
Comment from Hotel Management
Nov 15, 2016 by Suzanne, Hotel Management
Dear Danielle, We're delighted you enjoyed your stay. Kind Regards, Suzanne Allemeier, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from G

Great rooms and great location!

Posted Nov 14, 2016
Pros: Loved the kitchen in my room, the continental breakfast, the pool, and the room was very clean.
Cons: It would have been great if this hotel had room service.
Location: Great shopping nearby!
Comment from Hotel Management
Nov 16, 2016 by suzanne, Hotel Management
Dear J, We're delighted you enjoyed your stay. As a brand, Residence Inn usually does not have a restaurant/room service. This hotel is unusual because it does have a Bistro/Wine Bar that offers dine in and take out service. Kind Regards, Suzanne Allemeier, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Luxury at a good value

Posted Nov 11, 2016
Pros: Covered parking, large well appointed room, HUGE breakfast with lots of choices of things I'd eat from home, walking distance from shopping & eating.
Cons: Give really good directions how to get to hotel, and photo of where to pull in for cars.
Location: We walked to Robson St. shopping and restaurants. Easy to drive to Gastown and Chinatown.
The hardest part is to drive to it - one way streets and a detour. After that it was all wonderful! The room was large, well appointed, gorgeous view of the city. The lobby was spacious and inviting with a fire going. We had a great anniversary because of the nice hotel!
Comment from Hotel Management
Nov 14, 2016 by Suzanne, Hotel Management
Dear John, Thanks for the great review and suggestions. We'll try to incorporate more info on arrival directions and a photo for check-in parking wherever possible. Happy Anniversary! Kind Regards, Suzanne Allemeier, General Manager
5 out of 5
Recommended
for Families
by A verified traveler

Comfortable Stay

Posted Nov 7, 2016
Pros: I liked that it had a kitchen. Comes convenient when you have a baby.
Cons: The construction behind the building was a little annoying.
Location: Lots to do near by.
I would definitely recommend this hotel with others. I had a great comfortable stay.
Comment from Hotel Management
Nov 9, 2016 by Suzanne, Hotel Management
Thanks so much for the review. Kind Regards, Suzanne Allemeier, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ontario

Terrific hotel but a little pricey.

Posted Nov 3, 2016
Pros: Excellent room; possibly the best room we've ever had. Spacious, full kitchen, clean, modern. Included breakfast buffet was excellent.
Cons: Pretty expensive.
Location: Great location. Walking distance to downtown and harbour.
Terrific hotel to stay at. Great location. Walking distance to lots of restaurants, stores.