Ratings based on 1,205 Verified Reviews

4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from ottawa ontario

Run down, smelly and certainly not a resort

Posted Jan 22, 2017
This hotel was booked for a girls night fun get away. First impressionstep were of a rundown, cigarette smell filled casino with no organization or purpose to its lay out. Having spent 300$ for the suitemail, seeing this made me nervous. I attempted to cancel and go elsewhere but was told this was impossible. We were also told both the pool and the hot tub section of the hotel were closed. Apparently we were supposed to have seen this some how in the hotels amenities page on Expedia. Arriving in our 'suite' with a glorious view of the parking garage, we were greeted by rundown and banged up furniture. Scuffed walls and a few cracked tiles. I've stayed in a holiday inn express that was nicer. Staff was completely unconcerned with our complaints about the site or room. We were locked in to spending our fortune to stay there so what did they care? The surrounding areas of the hotel are completely sketchy too. This entire experience was a total disappointment. The only plus sidea was the easy access to the sky train so we could escape the horrible hotel for downtown. Resort? I don't think so. Utter disappointment with this location and stay.
5 out of 5
by Patrick

This traveler left a rating score only Posted Jan 20, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 25, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Maple Ridge, BC

Where The Stars Come Out To Play

Posted Dec 23, 2016
Pros: Everything
Cons: Casual restaurant choices-not enough
Location: Shopping
No complaints have stayed there and will stay there again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 13, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 3, 2016 on Hotels
5 out of 5
by A verified traveler

relaxing trip

Posted Nov 30, 2016 on Hotels
The staff were very friendly. The room was very nice as well as very clean. The view was good. It was very relaxing and quiet
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 28, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

River Rock Stay

Posted Nov 23, 2016
Loved the hotel... would of liked air flow in the room , different front desk design and a better parking situation to bring your luggage in but other than that experience was Amazing. You are minutes away from Steveston Villiage if you want to spend the day or downtown Vancouver. Very nice ammenties and the friendliest staff!!! 4/5
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with Great view

Posted Nov 12, 2016
Stayed 2nights and it was great. Will definitely stay here again when I am back in Vancouver