Ratings based on 1,134 Verified Reviews

4.4 out of 5
91% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Couples
by A verified traveler

parking is very confusing got a ticket

Posted Feb 22, 2017
phone did not work, could only dial 0. should have an adults only hot tub, too many children in hot tub with no parents.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Great getaway from the states!

Posted Feb 21, 2017
Pros: We loved that we didn't have to leave to get a variety of dining experiences, the spa, the pool/sauna, gambling.
Cons: The saturday night buffet-no perfect way to manage this. We waiting 90 minutes in line. H/e once in it was well managed-worth the wait.
Location: Vancouver tram right on site-20 to 30 minutes into the city. Everything you need is on site. We drove into the city Fri. night-40 min drive.
We wanted to escape for presidents weekend but had been to vancouver, BC already this year. Every time we are there is rains and we sit in the hotel room or search for good food-which is hard to find. So we dreamed up this thought of-Let's go to the casino and cash in on the resort aspect (not being big gamblers). we had a TERRIFIC TIME! The room was very comfortable and large enough, comfy beds, big TV, big bathroom-all comfortable, clean and well kept. We loved that when hungry you either order room service (24 hours/day) or just wander across the sky bridge to a choice of restaurants or food court. We loved that everything was open super late. We hit the spa (outstanding), the casino for 1 cent machines (won 20$), then the buffet (crab and seafood outstanding), the aquatic center-very nice, and then room service! Oh and sunday morning breakfast buffet. Staff was terrific, no smoke anywhere, people were friendly. The value was outstanding as with the exchange rate and an extra 10% off all restaurants for signing up to gable it was a great value. We had a great time and will do it again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel casino.

Posted Feb 17, 2017
Friendly staff and always a very clean room. The bathroom was big and the shower had good pressure. The bed was very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 15, 2017
Excellent service, very friendly and the rooms were clean with a beautiful view and very comfortable bed!! My kids loved it there😊
5 out of 5
Recommended
for Everyone
by A verified traveler from honolulu

Lovely hotel

Posted Feb 12, 2017
Awesome staffs! Very friendly and accommodating. The hotel is clean and very convenient to the casino access. Room service is awesome!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 12, 2017
Pros: A good location, plenty to do and relaxing also.
Location: We enjoyed the pool, gym, casino, food, drinks and music.
We especially enjoyed the variety of live music available in two of the dining venues.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 10, 2017
Very nice hotel, great casino. The pool was a little far as I was in the tower across the street. Also maybe some showers in the pool change rooms.
3 out of 5
by A verified traveler

Posted Feb 9, 2017
Was not excepted to pay for deposit which wasn't in my budget and awkward to walk from west tower to east tower in the rob for a swim
3 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo

A nice hotel nearest the rail station

Posted Feb 9, 2017
When we booked it was sudden snow, we have to be near the airport , and this hotel is suitable for this pourpus. We stayed this hotel twice , and both are not bad. But the resturant is only one, and another seems far from, so it was not easy to have dinner when it is snow!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Last minute reservation

Posted Feb 8, 2017
Stayed here because snow conditions made getting home from the airport almost impossible. It's proximity to the skytrain made it an easy choice. The room was very classy and the beds were really comfortable.