Ratings based on 1,329 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with easy access from the airport

Posted Jul 22, 2017
Pros: Casino hotel. Like to gamble a little.
Cons: Showers instead of bathtub
Location: Good restaurants around
Took sky train to hotel. Although about same price as taxi, it was quick.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2017
I enjoyed my stay. The hotel met or exceeded my expectations
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Very Nice Hotel convenient to Transit

Posted Jul 19, 2017
The hotel was right at a transit station close to the airport. Very easy to get in and out of Vancouver to visit the sites. Beautiful pool and spa, and a lounge overlooking the harbor to watch the sunset. Rooms were very nice with robes and staff was very nice and helpful.
Comment from Hotel Management
Jul 20, 2017 by Ann, Hotel Management
Karen Thank you for your comments and rating - we appreciate hearing from our guests!
4 out of 5
Recommended
for Everyone
by A verified traveler from California

Effort of staff was great Very nice hotel

Posted Jul 16, 2017
At check in I was given a very nice suite with a view. Unfortunately the air conditioner was not working in the room. The hallway was almost freezing cold but no air in our room. Opening the door helped some. After notifying the front desk of the problem they took some time to locate a maintenance person. After a few hours the maintenance person tried but was not able to repair the air conditioner. I asked for a fan as it was a hot summer evening. After a while we were not able to wait any longer and had to go to sleep even though it was hot. The next morning at check out the manager gave us a discount on our room for our inconvenience. We thank the staff for doing what they could for us in the circumstances.
Comment from Hotel Management
Jul 20, 2017 by Ann, Hotel Management
Steve Thank you for your feedback and understanding. We will definitely look into the AC and ensure that as the summer goes on - its in working order! We hope to welcome you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to airport and skytrain.

Posted Jul 16, 2017
This was a good choice. We had travelled around B.C. Turned our rental car...took skytrain to the hotel for an over night stay. The next morning we took the skytrain to the airport to return home. It made everything so easy.
Comment from Hotel Management
Jul 20, 2017 by Ann, Hotel Management
So happy you enjoyed your stay with us! The location is very convenient for those guests traveling to and from downtown and airport!
5 out of 5
Recommended
for Everyone
by A verified traveler from kamloops bc

Close to airport

Posted Jul 14, 2017
Beautiful room. Upon check in was given a complimentary upgrade. Much appreciated as I was traveling with 3 kids. Room was clean and beautiful. View of marina and river was delightful.
Comment from Hotel Management
Jul 20, 2017 by Ann, Hotel Management
Bonnie So happy you enjoyed your stay at the River Rock Casino Resort. We appreciate hearing from our guests that their stay was memorable! Hope to welcome you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and Clean

Posted Jul 14, 2017
Location: We stayed here specifically for the night market event. The food did not live up to our expectations and it was very expensive.
The staff was very nice and helpful. I enjoyed the room as it was nice and clean. Kids are not allowed in the casino so not a good place if you have children.
Comment from Hotel Management
Jul 20, 2017 by Ann, Hotel Management
So sorry you didn't enjoy the food at the night market.. hope your overall stay was enjoyable. Hopefully the kids were able to enjoy the indoor salt water pool and slide!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice close to YVR

Posted Jul 10, 2017
Pros: Close proximity to YVR and suite easily accommodated three adults comfortably.
Location: Richmond night markets, casino on premises. On the sky train line so easy to access other areas of the Vancouver area.
The hotel is on the sky train line from YVR. It is within walking distance of the Richmond night markets with plenty of Asian eating venues. Filled all our needs.
Comment from Hotel Management
Jul 20, 2017 by Ann, Hotel Management
Thank you for your feedback! We appreciate hearing from our guests!
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Clean and Comfortable.

Posted Jul 10, 2017
Pros: The room was great. Staff was friendly.
Cons: Should offer free breakfast for the price.
The hotel room was nice and clean. Bed was comfortable. The pool is awesome but we had to walk across the street in swimwear (we did have robes in the room but our kids didn't) to and from and across the hotel lobby. Super awkward since some guests are going out and dressed up. Walked to the night market and that was okay. Gave us something different to do.
Comment from Hotel Management
Jul 22, 2017 by Ann, Hotel Management
Meg, Thank you for your feedback - we appreciate hearing recommendations from our guests. Please feel free to ask for additional robes if you ever need them from our Housekeeping department.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney Australia

Close to rail

Posted Jul 10, 2017
Pleasant and comfortable stay even if you don't want to go to the Casino
Comment from Hotel Management
Jul 20, 2017 by Ann, Hotel Management
Louise Happy to know you enjoyed your stay with us! Thank you for the feedback.