Hi Sean,Thank you for giving us an excellent review and rating regarding your recent stay. We are very happy to know that you enjoyed your overall stay . On behalf of the entire team here we would like to thank you for the positive review and we are looking forward to welcoming you back shortly.Best Regards,

Thank you for giving us an excellent review rating regarding your recent stay. We are very happy to know that you enjoyed your overall stay and location. On behalf of the entire team here we would like to thank you for the positive review and we are looking forward to welcoming you back shortly.Best Regards,

Dear Mike,Thank you for giving us an excellent rating regarding your recent stay. We are very happy to know that you enjoyed your overall stay. On behalf of the entire team here we would like to thank you for the positive review and we are looking forward to welcoming you back shortly.Best Regards,

Dear Terry,Thank you for taking the time to write the review regarding your recent stay. We are happy to know that you enjoyed your overall stay. we are deeply sorry about your concern about the room was different than pictured, parking confusion, and the electrical issue you experienced and it’s not our cleaning standards, your concern has already been addressed to the proper department. On behalf of the entire team here we would like to thank you for your review and we are looking forward to welcoming you back in the near future. Best regards,

Good Day Donna,Thank you for your positive feedback and for choosing our hotel. We are glad you enjoyed our excellent downtown location near Rogers Arena and the nearby amenities. We apologize for any inconvenience during check-in and look forward to welcoming you back for another great stay in the near future.

Dear Kimberly,Thank you for choosing to stay with us and for sharing your feedback. We sincerely apologize for the negative experience you had during your stay regarding our staff's behavior and misinformation.Your comments are concerning, and they do not reflect the level of service we aim to provide to our guests. We take your feedback very seriously and will address these issues with our team immediately to prevent similar occurrences in the future.We understand the importance of courteous and accurate information from our staff members, and we apologize for any inconvenience or frustration caused.Thank you for bringing this to our attention and for choosing to stay with us. We hope to have the chance to welcome you back and provide you with a much better experience in the near future.

Dear Stewart,Thank you for taking the time to write the review regarding your recent stay. We are happy to know that you enjoyed your overall stay. we are deeply sorry about your concern you told me over the phone, your concern has already been addressed to the proper department. On behalf of the entire team here we would like to thank you for your review and we are looking forward to welcoming you back in the near future. Best regards,

Dear Robin,Thank you for taking the time to write the review regarding your recent stay. We are happy to know that you enjoyed your overall stay. we are deeply sorry about your concern about rooms type you booked, wallpaper and wet carpet. In addition to two tiny elevators., as per our phone conversation today, your concern has already been addressed to the proper department. On behalf of the entire team here we would like to thank you for your review and we are looking forward to welcoming you back in the near future. Best regards,

Good Day Alex,Thank you for taking the time to share your 4* feedback & review with us following your recent stay at our hotel. We are thrilled to hear that you found our location to be very convenient, especially in relation to the venue you were visiting.Ensuring our guests have easy access to nearby attractions and venues is one of our priorities, and we are delighted that this aspect of your stay met your expectations.Your positive feedback encourages us to continue providing excellent service and accommodations to all our guests. We value your patronage and look forward to welcoming you back for another enjoyable stay in the future.Thank you once again for choosing to stay with us.

Dear Kenneth,Thank you for taking the time to write the review regarding your recent stay. We are happy to know that you enjoyed your overall stay. we are deeply sorry about your concern you told me over the phone regrading the parking, your concern has already been addressed to the proper department. On behalf of the entire team here we would like to thank you for your review and we are looking forward to welcoming you back in the near future. Best regards,

Dear Melissa,Thank you for taking the time to share your experience with us during your stay at our hotel. We are delighted to hear that you have had a good time and that our location has been convenient for your needs.We appreciate your feedback regarding the bed firmness and the issue with the TV in your room. Please accept our apologies for any inconvenience caused. Our team will review these points to ensure improvements are made for the comfort and satisfaction of our guests.Your positive comments about our hotel in general are greatly appreciated. We are pleased that you did not encounter any major issues during your stay and that you would consider staying with us again in the future.We value your patronage and look forward to welcoming you back for another enjoyable stay in the near future.

Good Day Marianne,Thank you for choosing our hotel for your recent stay and for sharing your positive feedback with us. We are delighted to hear that you found our location to be convenient for attending the concert at Roger's Arena and that you had a wonderful experience overall.Our team works hard to provide exceptional service, and we are thrilled that our staff members were able to contribute to your positive experience. Ensuring clean and safe rooms is our top priority, and we are glad that this aspect met your expectations.We appreciate your kind words and the trust you have placed in us. It would be a pleasure to welcome you back for another enjoyable stay whenever your travels bring you to the area again.Thank you once again for your feedback and for choosing to stay with us.

Dear Dean,Thank you for sharing your feedback with us following your recent stay at our hotel. We regret to hear that your experience was impacted by the closure of our pool due to renovations.Please accept our sincere apologies for any inconvenience this may have caused during your stay. We understand the disappointment of not being able to access this amenity, and we apologize for any oversight in communicating this information to you beforehand.We hope you will reconsider giving us another opportunity once our pool renovations have been completed.

Good Day Ronwyn,Thank you for choosing to stay with us and for sharing your feedback. We appreciate your insights regarding city centre hotels and value your opinion.Your rating of 3/5 indicates that there were areas where we fell short of your expectations, and we apologize for any inconvenience caused. We would like to learn more about your specific concerns to address them effectively and improve our services.Please feel free to share any additional feedback or suggestions you may have. Your input is instrumental in helping us enhance the experience for our guests.We hope to have the opportunity to welcome you back in the future and provide you with an improved stay that meets or exceeds your expectations.Thank you for staying with us and for your valuable feedback.

Dear Guy,Thank you for choosing our hotel for your recent stay and for sharing your feedback. We are delighted to hear that you found our location convenient, especially for sporting events.Ensuring our guests have easy access to nearby attractions and venues is one of our priorities, and we are delighted that this aspect of your stay met your expectations.Your positive feedback encourages us to continue providing excellent service and accommodations to all our guests.We value your patronage and look forward to welcoming you back for another enjoyable stay in the near future.Thank you once again for your feedback and for choosing to stay with us.

Good Day Wendy,Thank you for choosing to stay with us and for taking the time to share your feedback. We appreciate your detailed insights and are glad to hear that you enjoyed our pool and hot tub amenities.Your comments about the lack of a balcony and the comfort of the bed have been duly noted. We apologize for any inconvenience caused and will use your feedback to improve our offerings and accommodations.Regarding the parking situation, we understand your concern and apologize for any inconvenience caused by the limited availability and associated fees. We are continually reviewing our parking policies to ensure they align with the needs of our guests, and we appreciate your understanding in this matter.Your feedback is invaluable to us, and we are grateful for the opportunity to learn and grow from it. If there are any specific improvements you would like to see or if there is anything else we can do to enhance your future stays, please do not hesitate to let us know.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Thank you once again for your feedback and for choosing to stay with us.

Dear Jamie,Thank you for choosing to stay with us and for taking the time to share your feedback. We greatly appreciate your 4/5 rating regarding your experience and look forward to welcoming you back with us in the near future.

Dear Mike,Thank you for choosing our hotel for your recent stay and for sharing your feedback with us. We appreciate your honesty in providing a 2/5 rating and want to extend our apologies for any shortcomings during your stay.Your experience is important to us, and we regret that we did not meet your expectations. We would appreciate any specific feedback you can provide regarding your stay so that we can address areas needing improvement. We hope that you would consider in giving us another opportunity in the near future for an improved guest experience.

Dear Sarah,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced with your room reservation.We understand how disappointing it must have been to arrive and find that the room type you booked was not available. Please accept our sincerest apologies for this oversight. Your satisfaction is important to us, and we regret any inconvenience this may have caused.Thank you for choosing to stay with us, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.

Dear Chris,Thank you for the positive feedback and 4* review on our hotel's great location. Your satisfaction is important to us, and we're glad our central location met your needs during your stay. We appreciate your support and hope to welcome you back soon.

Dear Mr. Craig,Thank you for sharing your feedback with us. We apologize for the inconvenience caused by the noise from road traffic and the air conditioning/heater during your stay.Your comfort is important to us, and we regret that we fell short in providing a peaceful environment for your rest. We will address these concerns with our team to find solutions and improve the quality of our accommodations.