Ratings based on 369 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel close to everything

Posted Aug 23, 2015
Excellent service in all departments. Walking distance to the convention center, restaurants, and shopping. Public transportation close as well. Beautiful room very spacious and well appointed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Elegant, posh, gorgeous pool

Posted Aug 17, 2015
The staff bent over backwards to welcome us and show us around and make sure that we felt well looked after. At times, it was almost "too much" although we are perhaps not used to that level of service. The hotel is in an excellent location, it is luxurious and elegant and beautiful. We will definitely stay again!
2 out of 5
by A verified traveler

客の騒音

Posted Aug 16, 2015
Cons: 少なくとも我々が宿泊した部屋には構造上の問題があるので、ホテルとして何らかの手を打つべきである。(上述のとおり)
1泊5万円前後の部屋に4泊したが、部屋自体が他部屋からの騒音をもろに受ける構造だった。 最終夜のことであるが、斜め下の階のある部屋がパーティをやって深夜まで(0時過ぎ)大きな音楽をかけて騒がしく、その音と振動がもろにウチの部屋に響いた。フロントと警備に対処を申し入れたが効果はなく、何度も抗議してやっと音楽は止んだ。その後、夜間警備責任者が簡単な謝罪と報告に来たが、「苦情を入れているのはウチだけ」という説明で騒がしいという認識自体なかった(我々が苦情を言うまでパーティが行われてたこと自体知らなかったようだ)。翌日もホテル側から積極的な謝罪等はなく、こちらからマネージャーにクレームを入れると謝罪された。結果として、最終夜の宿泊代金のみ返金してもらえたが、立地、部屋内の設備、朝食・部屋の掃除・ベッドメイク・ポーターサービス等はほとんど申し分なかっただけに残念であった。 問題となった部屋については騒音防止措置をとるべきと、マネージャーに進言はしておいた。
4 out of 5
Recommended
for Everyone
by A verified traveler from 東京

ダウンタウンのど真ん中で、アクセスに便利なシティホテル

Posted Aug 16, 2015
Pros: ダウンタウンの中心に位置するため、いろいろなところに徒歩でアクセスしやすいこと。
Cons: 片側ずつカーテンを閉めたい。トイレのガラスがもう少し中の見えない濃いスモークが掛ってて欲しい。 ベットのクッションが少し柔らか過ぎる感じがしました。
Location: スタンレーパークでサイクリング。10kmの道のりを観光しながら1時間半~2時間近く掛けてゆっくりとめぐりました。ちょうどシャチの群れがイングリッシュ・ベイに入ってきて、大勢の人が見学に来ていました。クジラに会えることもあるそうです。改めてカナダの自然の雄大さに驚きました。
前印象通りの高級感あるホテル。朝食付きの宿泊プランでしたが、メニューも豊富でとてもおいしかったです。 スタンレーパーク、カナダプレイス、パシフィックセンター、ロブソンストリートと観光・ショッピングのアクセスも最適なロケーションです。
4 out of 5
Recommended
for Everyone
by A verified traveler

zentrale Lage , ideal für Städtereise

Posted Aug 9, 2015
Pros: sehr modern eingerichtet, Zimmer geräumig, super Bad, mit Frühstück gebucht ist kein Fehler, alle Wünsche werden erfüllt ,sehr netter Service,
Location: mitten in der City , zum Hafen gemütlich in 10 Minuten, von dort kann man viele Sehenswürdigkeiten buchen
für 1Woche Stadt ideales Hotel, alles gut erreichbar
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 7, 2015
ダウンタウンの中心に位置し、空港からホテルまで30分弱で到着できる。金額は35~40カナダドル。朝食がいくつかから選べて、素晴らしく美味しい。スタッフも感じがよく、コップを割ってしまったが、快く交換してくれました。部屋は広く、清潔で、プールでものんびりと過ごせます。
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great location!

Posted Aug 2, 2015
Pros: The rooms are lovely and most of the staff extremely helpful and professional.
Cons: I think when a room is promised and after arriving it isn't ready an upgrade should be given at no charge.
Location: You can walk to almost all the interesting areas of the city! Lots of restaurants and shopping nearby.
We called an were told our room was ready for us. When we arrived it wasn't because there was a "maintenance " problem and it would be 30 minutes. However if we didn't want to wait we could upgrade for $40 more dollars. Also we had an ice bucket but no way to get ice except to call room service which took 20 minutes. There was a coffee maker but no creamer for the coffee in the room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location in Downtown

Posted Jul 27, 2015
Pros: Everything was great including location, staff, and facilities.
Cons: Not much. I wish it was cheaper, but still felt price was fare. The bar could use some updating
Location: I would suggest dinner at The Keg next door. There is also a market next door to pick up groceries, box lunches or Starbucks for the road.
Stayed two nights before catching a cruise out of Canada Place. The facilities are excellent. We had a couples massage and it was great. Staff fall all over themselves to help. Great location down town near stores and food. We ate next door at The Keg and it was great. The wife and I liked it so much we may go back just to stay at hotel and vacation in Vancouver.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Posted Jul 22, 2015
We stayed four nights and the experiance was very pleasant. The location is great and convenient,walking distance to waterfront and restraunts.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great location. Central yet quiet and classy!

Posted Jul 8, 2015
Great staff. They gave us their limo to move to another location we had booked earlier on an arranged tour.